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4.5
481 reviews
SUPERB!
  • User Friendly
    4.5
  • Support
    4.6
  • Features
    4.4
  • Reliability
    4.5
  • Pricing
    4.4
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Crazy Domains Reviews and Expert Opinion

A few words from Crazy Domains

Crazy Domains' cloud web hosting servers are built at enterprise level for high performance and scalability to deliver blazing website speeds with maximum reliability and security.
Crazy Domains HomePage Screenshot
Money Back: 60 Days

Pricing Range

Shared Hosting $2.39 - $9.25
Website Builder $9.19 - $1,383.74
SSL $47.57 - $369.36

Availability

99.9% Uptime

Data Centers

Logan Hughes

Pinned Review

Logan Hughes,
4.0
I started doing business with crazydomains last July 2015. So far, I’ve found that their service is only getting better and better. Domain registration wasn’t difficult at all and everything is priced...Read More just right.

As my business grew, I starting looking for an option that would help me combine email accounts and that’s when I stumbled upon crazydomain’s Microsoft Exchange plan. Like my other purchases with them, I simply went over to their website to set it up. The next thing I knew, I had all my business emails organized and inboxes free of spam. This is a must-do for every growing business out there. If you happen to be looking for a reliable hosting company to work with, I’d 100% recommend you check crazydomains out.Less

Reviews

All reviews Email (3) Support (3) Domain (2) Pricing (2) Moneyback (1) PHP (1) Speed (1) Uptime (1)
Review Language
suman Haldar
suman Haldar from India,

They don't care about your time

1.0
Honestly this company don't care about their customer's time . I opened a ticket 60 days back in November 30 (ticket id is #21897717 )
On their website this company claim that they reply within 24 hours. But they take mini...Read Moremum 7 to 10 days.
It's been more then 10 days and still I am waiting for their reply.
When I called them they said that all our higher management is on vacation. They said I have to wait another 14 days. It's been
I never knew any company, that could be so careless.Less
Reply Change review Helpful (0)
Crazy Domains
Crazy Domains,
Hello Suman,

We are devastated to receive your feedback and we are truly sorry for your inconvenience. It is never our intention to put you at this situation and we are saddened to disappoint you. We appreciate you bringing thi...Read Mores to our attention and we hope that you will allow us to provide you a suitable resolution.

I have located your account and I will require sufficient time to conduct an in-depth case investigation. Please be assured that my entire intention is to discern this request to provide you with accurate information and the most suitable resolution.

Your patience is highly appreciated.

Sincerely,

Von D
Online Review ManagerLess
Reply
Hans van Asperdt
Hans van Asperdt from New Zealand,
Moved from OpenHost

Terrible support would be still to much credit

1.8
Website Builder WEBSITE
I had to deal with Crazy Domains with several migration from Open Host to them, as Open Host bought Crazy Domains. Every migration went wrong and they don't want to own it. Hours on the phone with them and then it takes days to g...Read Moreet it fixed, all while your business is down. There is no other words than "they don't care".
The support engineers are friendly, I must give them that, they must get some abuse as their knowledge is as good as nothing. A simple problem which should be fixed in 15 minutes takes weeks to solve. If the support engineers had just some basic skills and would escalate it when needed to third line as second line is just as bad, but they don't even know how to describe a problem, as they don't know what they are talking about. On top of that, as others say in here, nobody owns a problem so you have to start over and over. Weeks of frustrating
The saving you gain with the price of the product, you lose with the time needed to get basic things solved.Less
Reply Change review Helpful (0)
Crazy Domains
Crazy Domains,
Hello Hans,

We regret to hear about your feedback and we are truly sorry for the inconvenience this has caused you. We thank you for bringing this to our attention, and we hope that you will give us a chance to address your con...Read Morecern in the most suitable way.

It would be of great help if you are able to provide us with your complete domain name, customer/member ID, or your contact number. Or send your details through reviews@crazydomains.com.

Simply respond to this review.

We look forward to receiving your response.

Stay safe.

Von D
Online Review ManagerLess
Reply
Hans
Hans,
If you would put just as much effort in making sure that your is giving the level of support you are saying than there wouldn't be so many complaints and negative comments.
For instance I have a support call open now for over 4 w...Read Moreeeks, still not solved, as they miss the basic understanding of delivering basic services. They don't even know the difference between public and internal DNS.
If problems don't get solved soon than I will leave and take all my customers with me.Less
Reply
Shane Hollis
Shane Hollis from New Zealand,

Crazy Domains - DONT CARE - WONT ESCALATE - BEURECRATIC NIGHTMARE

1.0
SSL STANDARD
Crazy domains dont care for clients.

Crazy domains have a reseller - who abandoned their business and left domain holders with no access to their domains.
We notified Crazy Domains about this around 6 - 8 months ago. We manage...Read Mored to retrieve that clients Auth code after hours of effort.
Now another person has contacted us. Their website and emails are down as their domain is no longer current.
Crazy Domains (CD) were contacted two or more weeks ago. They backed the resellers 'rights' and tried to contact him. Fair call - although after we outed this guy 6 months ago you would think they would clean up their act with him.
We requested the auth code sent to the registered owners email address. No!
We were told we need to provide photo id (passport) and a signed letter. Done.
We were told we needed to open a CD account. Done.
We were told to open it under the owners email address - done.
We verified the CD account via the owners email address. done.
Two weeks on they are requesting us to send more emails, despite the emails being verified etc.
We have raised an ICANN complaint.
We still have no access to the clients auth code.
CD could have sent it to the authorised email address. Now two weeks later, emails still don't work, web site is still down. Client is going nuts and now CD aren't responding to requests for escalation.
Complete bureaucratic twerps with no care for their responsibilities or clients businesses.
CD dont comply with ICANN or protect clients.Less
Reply Change review Helpful (0)
Crazy Domains
Crazy Domains,
Hello Shane,

We thank you for letting us know about your experience. We send our heartfelt apologies for having to experience this inconvenience.

We have found your ticket and the designated representative who is handling yo...Read Moreur case. We would like to ask ample time to go through the ticket.

We will get back to you as soon as we can. We thank you for your extended patience.

Sincerely,

Von D
Online Review ManagerLess
Reply
Aaron Hill
Aaron Hill from Australia,

Pathetic Service and Support

2.2
Website Builder WEBSITE
I recently created a new company and domain name.
Within a week of having it running the site is offline and support have escalated it but 24 Hours later there is no resolution.
Being an IT Manager I am well versed in what the i...Read Moressue is however its the simple fact it is still offline 24 hours later with no resolution or end in site.
I am sorry I ever went or used them and in addition I can access there FTP manager via there Hosting Portal but cant download my site using it.
When I try to ftp to the site separate to there hosting platform it does not exist. So I effectively cant get my site to relocate it anywhere.
I will not be using them again in future nor any of my business clients.Less
Reply Change review Helpful (0)
Crazy Domains
Crazy Domains,
Hello Aaron,

We thank you for letting us know about your experience. We send our heartfelt apologies for having to experience this inconvenience.

We have found your ticket and the designated representative who is handling y...Read Moreour case. We would like to ask ample time to go through the ticket.

We will get back to you as soon as we can. We thank you for your extended patience.

Von D
Online Review ManagerLess
Reply
Michael Currie
Michael Currie from New Zealand,

NEVER USE Crazy Domains!

1.0
NEVER USE Crazy Domains!

Terrible company... all they care about is conning consumers into buying domains (at a low rate) to then learn the said domain you have just purchased is next to useless.

They basically sell you a do...Read Moremain name you can't do anything with and then ask you to pay more (than other providers) to make it work. You literally can't do anything with the domain you purchase until you purchase more options. You can't even do a redirect to an exisiting site without paying more and more money.

NO info or warnings are visible about the pointless domain purchase. Either during the adding to cart section or the payment section of the site. You might as well write your domain name on a scrap piece of paper and save yourself some money for all the use the domain purchase is.

These guys are crooks and everyone should stay away from them.

If I could give a negative star rating I would.

NEVER USE Crazy Domains!Less
Reply Change review Helpful (1)
Crazy Domains
Crazy Domains,
Hello Michael,

This is in reference to upgrading your domain with Premium DNS. We made a thorough investigation and we understand why it might cause you some troublesome.

First, we were just making a comprehension on why you...Read More might need the Premium DNS. We have read your concern and as it seems, you might need to do a Web Redirection.

But why pay for extra for a TXT Record?

Premium DNS, on the other hand, offers much more than Standard DNS. It gives you a reliable and secure cloud service that utilizes multiple locations to ensure your DNS hosting is the fastest possible. Premium DNS also includes advanced DDos Protection, which means that you will have advanced safeguards against attacks. You will NOT only paying for the TXT but rather, it gives you more functionalities such as web forwarding and email forwarding.

We would like to send you an email and provide you with possible resolutions as needed.

We will get back to you as soon as we can.

Von D
Online Review ManagerLess
Reply
Michael
Michael,
UPDATE.
Its now been over the 60 days required to move MY domains (to a trustworthy company) and when I have tried to log into my account this morning it has been blocked.
The reason the live chat has given me is because I made ...Read Morea complaint to Paypal (who I used to pay the CrazyConDomains). The Paypal case was closed over one month ago and as the domains were only $9, I thought I'd just leave it (I really have better things to do with my time) until the 60 days were up and I could move away from these crooks!

So, as of right now... I can't login to MY account, I can't transfer MY domains, they wont give me MY Domain EPP Keys and they have said they will need to speak with accounts to reactivate the account (even though its been over 50 days since the case was closed).

This company is the worst I've ever had to deal with in over 25 years of buying and using domain providers!!!

They hide standard options (available from other providers) and extra fees behind their T&Cs. You can't see these fees until the domains are purchased and then the T&Cs say you can't cancel an order because the domain is active... You only get to see the extra fees and missing standard options after you pay and the domain is active... they have you locked in!!! It's like buying a car only to find out once they hand over the keys the engine is extra, absolutely disgusting company!


Don't think because these guys are described as cheaper, they are better. So glad I only spent $9 with them.

Do yourself a favour and never use this company... sometimes the cheapest option is the best!Less
Reply
Mau Esmar
Mau Esmar from Australia,

WORST NIGHTMARE DEALING WITH CRAZYDOMAINS

1.0
VPS
A RIP OFF - NEVER USE CRAZYDOMAINS. So many issues, friendly customer team but they cannot resolve much. Impossible to escalate to senior technicians. You will have to explain your issue to different people every time you call. No...Read More-one will really own the issues. Things that should take minutes to solve take DAYS. I gave up. Moving hosting & ssl to a new provider. But even that, it is been a nightmare, they will use nasty tactics to make it almost impossible to move away, will send you icorrect/invalid files. I just cannot afford keep losing more visits and customers. It is been a nightmare and hours wasted on emails and calls.Less
Reply Change review Helpful (1)
Crazy Domains
Crazy Domains,
Hi Mau,

We would like to apologize for your experience, we did not want this to happen and it is never our intention for you to feel this way. We are sorry for not meeting your expectation and we appreciate you bringing this to...Read More our attention and we hope that you will allow us to further work on this case and address it accordingly.

Kindly provide us any account details (domain name, customer ID, email address, invoice number) we will check your account further so we can find the most suitable resolution to your concern. You can reply your account details or send it to me via rose@crazydomains.com.

We are looking forward for your response.

Sincerely,

Rose R
Online Review ManagerLess
Reply
Lucy Kuhn
Lucy Kuhn from Australia,

Quick and easy!

5.0
Dedicated Server
The Crazy Domain team have always sorted out any issues swiftly and drama free! The process is always straight forward, speedy, and efficient. They're probably the only customer service team I actually look forward to reaching out to when I have an issue, because I know I'll get the help I need!
Reply Change review Helpful (0)
Crazy Domains
Crazy Domains,
Hi Lucy,

Thank you for leaving us such a wonderful review. We are thrilled that your problem has been solved promptly our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our ...Read Morepriority, and your review reaffirms the hard work we put in every day.

If you need help in the future, you can always call us at 1300210210 or send me a message at help@crazydomains.com. We are available 24/7 to help you.

Have a great day!

Best Regards,

Rose R
Online Reviews ManagerLess
Reply
Marilyn Adam
Marilyn Adam from Australia,

Email Issues

5.0
Website Builder WEBSITE
I have been having email issues after my domain expired and I renewed after the fact.. Joshua was excellent in helping me resolve the issues... he was patient and went through all the steps I needed to do in order to get back up and running.. EXCELLENT SERVICE!!
Reply Change review Helpful (0)
Crazy Domains
Crazy Domains,
Hi Marilyn,

Thank you for your 5 star review. It feels so great hearing such a wonderful praise from our valued customer. We are pleased to know the service we provided is exceptional. Thank you for trusting us with your busine...Read Moress.

We will strive to deliver great experiences consistently. For your further inquiry, you can all us at 1300210210 or send us an email at help@crazydomains.com. We are available 24/7.

Have a lovely day!

Best Regards,

Rose R
Online Reviews ManagerLess
Reply

Crazy Domains Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
ECONOMY 150 GB Unlimited cPanel 1 $2.39 9.5 Details
PREMIUM 500 GB Unlimited cPanel Unlimited $4.30 9.2 Details
UNLIMITED Unlimited Unlimited cPanel Unlimited $7.16 9.3 Details
ECONOMY WIN 150 GB Unlimited cPanel 1 $4.30 10 Details
PREMIUM WIN 500 GB Unlimited cPanel Unlimited $6.21 8.9 Details
UNLIMITED WIN Unlimited Unlimited cPanel Unlimited $9.07 8.9 Details
ECONOMY WP 10 GB Unlimited cPanel Unlimited $3.53 8.9 Details
ECONOMY WP 25 GB Unlimited cPanel Unlimited $5.73 8.9 Details
ECONOMY WP 50 GB Unlimited cPanel Unlimited $9.25 8.9 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
WEBSITE Unlimited
Intuitive Drag-And-Drop
Mobile-friendly Templates
10 Email Accounts
Unlimited Pages
Blog & Social Integration
 $9.19 8.9 Details
ECOMMERCE Unlimited
eCommerce Platform
Intuitive Drag-And-Drop
Mobile-friendly Templates
10 Email Accounts
SSL Included
Unlimited Pages
Blog & Social Integration
 $27.08 8.9 Details
WEBSITE DESIGN Unlimited
5 Pages Designed
1 Design Revisions
Intuitive Drag-And-Drop
Mobile-friendly Templates
10 Email Accounts
Unlimited Pages
Blog & Social Integration
 $343.77 8.9 Details
ECOMMERCE DESIGN Unlimited $1,383.74 8.9 Details

SSL Plans

Plan Name Features Warranty Price Score
STANDARD
Setup on any domain
Trusted by all browsers
Validation Confirmation
24/7 Tech Support
30 Day Money Back
Unlimited Free Reissues
Single
Website
256 Bit
Encryption
$10,000
Warranty
 $10,000.00 $47.57 8.7 Details
PREMIUM
Setup on any domain
Trusted by all browsers
Validation Confirmation
24/7 Tech Support
30 Day Money Back
Unlimited Free Reissues
Single
Website
256 Bit
Encryption
$1,750,000
Warranty
 $1,750,000.00 $112.79 10 Details
WILDCARD
Setup on any domain
Trusted by all browsers
Validation Confirmation
24/7 Tech Support
30 Day Money Back
Unlimited Free Reissues
Multiple
Websites
256 Bit
Encryption
$250,000
Warranty
 $250,000.00 $369.36 8.9 Details

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