ClouDNS offer a specialised service to its customers, and if you haven’t guessed by now the clue is in the title as they provide 4 types of DNS hosting, from a free platform to a custom DNS package.
The prices offered are very good starting with a $2 paid-for plan starting things off and a $15 per month business plan. Generally most people tend to go with the StartUP plan which is a $5 commitment each month. Then you have DDOS protected plans which start from $4.95 and climb to an Enterprise plan of $59.95 per month.
Great Uptime But No Other Information
The DDoS packages provide an impressive 10,000% uptime SLA, but don’t go into too much detail here. There doesn’t seem to be any information on security, network or how reliable the servers are.
Lots of Features and Tools to Get Stuck Into
Depending upon the plan you take out, depends heavily on the features that become available to you. Even in the free plan you can benefit from free DNS hosting in the cloud for 3 domains that have no limits or restrictions on the records or requests. If you want to go for the premium plans then you will be presented with 13 DNS servers, secondary zones, DNS branding, web redirects, and dynamic DNS.
With the business plan you can benefit from every feature available at this level of DNS hosting, before moving towards the DDoS protected hosting plans which are for larger organisations.
Lack of Support and Contact Details
Another let down comes in the shape of the level of support offered, and because they are based outside the UK or USA any kind of phone or email support isn’t offered. The only forms of contact or support that can be found on the site are social networks (Twitter and Facebook), and support wise you only have an FAQ section which is as brief as they come.
A Price Structure For Everybody Out There
Pricing is delivered into several brackets and tiers, and ClouDNS so a great job of offering services for small businesses as well as full enterprise level companies, covering every aspect in-between. The cheapest plan (aside from the free plan) comes in at just $2 per month whilst the top level DDoS Enterprise plan will set you back $59.95 per month but comes jam packed with tools and features.
Well Thought Out, Nicely Presented
What can I say here…well the first thing that jumps out to me is that the first language definitely isn’t English and you will this out for yourself when you hover over some of the tool tips, which make little or no sense.
With that said though, the site itself is very well laid out and you can find everything you are looking for from this ClouDNS hosting provider. The homepage shows you exactly whats on offer, and provides a segment of features and prices so you can quickly jump to that specific area of the site to delve further pinto what’s offered.
The Ideal Cloud DNS Host
Overall ClouDNS provide the ultimate way for you to host a DNS based service, as they focus primarily on this aspect of hosting. If your not looking for cloud DNS hosting then this isn’t going to be for you. Likewise, if you want full support and contact options, you should really look elsewhere.
Prices and features are awesome, with entry level prices and advanced prices offered to the table for small to large scale organisations.
Attempted to switch our DNS servers over to CloudDNS. Told support several times before moving over that their servers were not properly responding to DNS requests. Support was very clear that it was because I hadn't updated the NS records. So I trusted them and pulled the trigger. Moved over the name server and all websites went down. Support said they had escalated the issue to 'admins' and after 24 hours of downtime and no response, we pulled the plug on the service.
In short: service doesn't work and support is useless. Do not use this company.
I've been a happy customer of ClouDNS for over 2 years now. They're reasonably prices, offer a great service, and the support is really good.
They offer every kind of DNS record you can think of, you can set your own TTL, and they have "templates" available so you can easily add records for services like Google Apps or Office 365. Very happy customer here, highly recommended.
I've been a proud user of DDoS Professional plan for the last 3 months and I have to say it's the service level I've ever had when it comes to anycast DNS service providers and I did try many! The up time is 100% - the speed is great - the interface is easy but complete - the DDos protection is "real" and the price is good...
THe hosting with this company is really great. They are based out of Bulgaria, which is one of the reasons I chose them. They are a great option for people who are targeting an audience in China, but don't want to have their servers right in that country (for whatever reason). For many types of sites, DDoS attacks are a big concern. ClouDNS does a great job offering protection against this type of attack. I experienced one not too long ago and they were able to mitigate teh attack and keep my site up running the whole time. With other hosting companies, this would have brought my site down and maybe even gotten a warning that my account would be canceled. Not with ClouDNS. They handled it beautifully.
I am very satisfied with the level of hosting I got from this company. They make everything easy to use and understand. They have a lot of nice features (even if I don't use many of them). The only complaint I have is when I had to work with their tech support for an issue, they were too technical. I couldn't really catch what they were doing because it was over my head. They did get the issue fixed though, so that is good
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