Canadian Web Hosting has been providing hosting services to Canada for over 18 years. They are based in Vancouver, British Columbia, with an additional location in Toronto, Ontario and have other server locations throughout Canada. They specialize in providing hosting services to business and enterprise-class clients around the world, and are also one of only a few SSAE 16 certified providers in Canada. They want to offer secure and scalable services to their customers across the globe. They offer a number of dedicated, shared, VPS, cloud and reseller servers that can host both Windows and Linux operating systems. They also offer SSL certificates, backup and data protection, in addition to a number of security services. Their datacenters offer superior infrastructure with many environmental controls and 24/7 monitored security and card entry to their centers.
Uptime & Reliability
100% uptime guarantee
Canadian Web Hosting has a 100% server uptime guarantee according to their home page. They very clearly want to have the best service for their customers, and by having multiple servers and locations across Canada, it seems they are able to provide this. They have many awards for customer satisfaction and their uptime guarantees.
Features
Excellent set of features for all hosting types
Their shared hosting options support both Windows and Linux operating systems, including free transfers. Dedicated server options include budget packages, managed options, enterprise and SSD Servers. Managed and enterprise servers offer fully customizable options, while budget servers come with a standard set of features. VPS servers can run Linux or Windows, and also offer enterprise and backup options. Cloud hosting also offers shared, private, and enterprise options. Lastly, they also offer reseller hosting with flexible pricing and are self-managed. Additional services from this company include SSL certificates, load balancing, backup and data protection, with managed support and other security options. Each package can have optional back-up, additional ram and additional bandwidth added for a small price. Their security options have malware scanning, firewall and VPN, DDoS and intrusion protection.
Support
High quality support 24/7
This company offers 24/7 support services via live chat, email, a ticketing system or calling their support center. They also offer a FAQ page for quick reference and a knowledge base if you would prefer to research solutions yourself. They reply to customer emails and support tickets within 24 hours, so it seems a better option for quick solutions would be live chat or calling their support tech hotline.
Pricing
Pricing is fairly typical
Shared hosting starts as low as $3.95 a month with basic features such as ease of use, website stats, and email and web mail. Budget dedicated servers start at $59 a month plus any add-ons you would like to include. Windows VPS hosting starts at $39.95 a month and goes up from there, plus any other add-ons you would like to include. On average, this site seems to be fairly reasonable for the shared hosting, but other options are a little pricey. Additional features can add up quickly, but are all reasonably well priced. Differing security options come at a yearly fixed price, and those start at $89 a year for basic malware protection. Lastly, they offer a 60-day money back guarantee if you are not satisfied with your services.
Summary
Leader in Canadian Hosting
Canadian Web Hosting appears to be a leader in web hosting services for Canada and global customers and have been in business for close to 20 years. They offer a number of differing hosting services along with upgrades to any features in their packaging options. Their additional services include security and support options, and with 24/7 support, you will have your questions answered. Their pricing is a little on the higher side compared to other web hosting companies, however, they do have a number of different options with high customizability. Pros:
- 100% Uptime Guarantee
- Lots of custom options
- 24/7 tech support
Cons:
- With so many options, it can get confusing