Reliability
No Great Deal of Information on Offer
If you want a full back up of your site then BMC Hosting do provide this, but its not free and its far from cheap, carrying a $250 price tag should you need a full backup on a flash drive.
As a basic hosting provider you won’t find any talk about redundancy power, security, monitoring or Uptime guarantee.
Features
Lots of Features Including CMS’
Content Management Systems such as WordPress, Drupal and MURA are full supported with BMC Hosting and free to install, and you will get a basic set of features and tools to get your site up and live. SSL support, email forwarding, and scripts such as Perl, PHP and ASP.net are all enabled along with 2 MySQL databases.
For extra email addresses, databases and domain names you can either upgrade or buy them as additional services.
Support
Apart From No Live Chat They Offer Solid Contact Details
As with everything at BMC Hosting, Support is basic but they offer enough information for you to contact them with or find solution to problems. An FAQ/Knowledge base combination is present on the site which provides step by step instructions on how to setup email accounts, get to grips with HELM and much more. Contact details show email and telephone support, along with social media channels that you can follow and engage on.
No live chat support is available on the site.
Pricing
Additional Services Are Available
If you are a student then you are in luck as student discount is provided by BMC Hosting, but you will find that the price structure is affordable regardless. The top package is billed annually and costs $200 but if you want to pay monthly then you are looking at a maximum $20 cost for the Monthly Hosting with E-mail and Stats plan.
Additional services are available at an extra cost which include ColdFusion consulting for $75 per hour and SSL certificates.
User-Friendly
You Will Need to Learn HELM Control Panel
The BMC Hosting site is basic and well laid-out with everything where you expect it to be. The homepage offers package features, and hosting plans, with a few main navigational links. You quickly get the impression that the site is for basic users as you won’t find advanced information on technical points, such as server details or stats.
Further to that you will have to make do with the HELM control panel system rather than cPanel which is a big decision maker for many.
Summary
Cheap to Expensive Plans
Good prices, basic features and support make this hosting provider the clutter free and hassle free solution to website hosting for small and medium-sized companies out there. They may not offer top of the range tools or advanced technical features and plans, but they do provide a solid foundation to build from with a user-friendly interface.
Prices are all relatively inexpensive with the largest priced plan coming in at $200, and the cheapest can be as low as $10.