aPlus.net Reviews and Expert Opinion

Based on 20 user reviews in 2 languages
2.9
POOR

Customer score for aPlus.net

  • Reliability
    2.6 / 10
  • Pricing
    4.0 / 10
  • User Friendly
    2.5 / 10
  • Support
    2.7 / 10
  • Features
    2.5 / 10

Detailed Scores / Summary

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Steven Stosny
United States
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features4
3.2

They want reward for incompetence

Service used: Shared - Business
My website suffered extremely low load times on Aplus.net servers. I suffered terrible customer support from technicians who were unresponsive or incompetent. Finally switched hosts. Aplus.net refused to refund unused payment, ins...Read More
Cheryl Davidson
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

You can get in but you can't get out

Service used: Shared - Business
I would strongly advise against using APlus.net as a host or domain provider. They are the worst! There user admin area is very hard to navigate and you can't do all that you need to do without their help which usually amounts to ...Read More
Alison Maggiacomo
United States
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
2.8

Bad Company

Service used: Shared - Professional
I Researched companies at the time (a plus.net) and thought they were the way to go. I built a website from scratch traveling to Europe and taking photos. Everything was done by myself. As Time went on I got busy with other jobs /...Read More
Lee Martin Taylor
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Look Elsewhere for Good service, won't find it here

Service used: Shared - Business
Been with this crappy company many years and they keep jerking me around on Icann verification. Can't do it on smart phone, they want me to go to public library to log on. They totally suck. I've finally had enough of their inepti...Read More

Typical aPlus.net Prices

Service Monthly Price Range
Shared Hosting $9.95 - $29.95 3 plans
The Services & Prices are taken from www.aplus.net

aPlus.net Expert Review 2019

Written by: Craig Timmins

aPlus.net Rating

  • Reliability
    7 / 10
  • Pricing
    7 / 10
  • User Friendly
    7.5 / 10
  • Support
    7 / 10
  • Features
    7 / 10
7.1
Rated by Craig Timmins

Overview

A User-Friendly Site With High Prices

APlus.net have a great homepage that clearly shows what services they offer with prices for each, there is no hiding behind fancy gimmicks here. Amongst the 3 web hosting options, they can also help you to build a site, provide SSL certificates, and buy domain names.

Basic web hosting at APlus.net starts at $9.99 which is a little more expensive than most hosting solutions, so if budget is an issue you may need to rethink.

Why Choose APlus.net Hosting?

  • 99.9% Uptime
  • Unlimited Features on High Tier Plan
  • Simple Layout, Good Usability
  • Live chat is available

Want to know if APlus.net Hosting is right for you?

Let's check it out.

Reliability

Just How Reliable Are They?

With a 99.9% uptime you can guarantee decent website uptime but that guarantee does appear to come with some strange clauses that almost helps APlus get out of any sticky situation. That 99.9% is also measured over 3 months as opposed to most hosting plan who do it over 1 month.

The data centre is housed in Phoenix Arizona, but we don’t get any more details on how reliable they are. Looking at online reviews to support this section doesn’t help APlus score points, with a lot of reviews complaining about poor Uptime.

Features

Limited Features on the Cheaper Plans

All hosting plans comes with 1 free domain and then vary in features and limits depending on how high up the scale you decide to go. For the basic hosting solution you will find yourself with 100GB of storage, 500GB of data transfer, 2 hosted domain, 5 email addresses and 2GB of email space. A the top end of the scale you will find some unlimited options such as storage, transfer, and hosted domain, with 500 email addresses with a 5GB capped storage.

Support

No Real Effort in The Support Channels

Support comes in several areas and you can expect to see live chat, US phone support, and FAQ area and social channels available.  No email address is provided, ticket system or telephone number for outside the US. The social channels all seem to be one-way traffic as well so you may not receive a reply here.

  • 24/7 support
  • Live chat
  • Ticket System
  • No Email
  • Social is One-Way Traffic
  • No Phone Number for Overseas
  • Slow Replies

Pricing

Not as Competitive as They Could be

Pricing at APlus.net is as straightforward as it comes with 3 types of web hosting that is aimed at small to medium sized organisations. For $9.99 you can unlock the APlus.net basic plan which provides everything you need to get started in the online world, whilst the mid-tier package is yours for $10 more, and then for $29.99 per month you can get your hands on the Professional hosting option.

Now, the professional plan at $29.99 offers features that can be seen on other hosting websites for a fraction of the price, so in reality APLus.net is expensive when you do a like-for-like. There doesn’t seem to be any money back guarantee here either.

User-Friendly

A Very Nice Looking Site

The Aplus.Net site is one of its best features as it lays everything out perfectly for the end-user. As soon as you hit the homepage you are greeted with a site that knows what the user wants, and that is simple menus, easy to see hosting plans and prices to accompany them. There really is no confusion or navigating around to try and find prices, it’s as straightforward as sites come.

APlus.net doesn’t state what control panel they use, they just reference a ‘powerful control panel’ so its hard to tell from the site what exactly that is. From review it seems to be a customised control panel built by APlus so don’t expect to see CPanel here.

Summary

A Host That Offers Good and Bad Points

APlus offer a good alternative to hosting your website with decent features and a website that has been well thought out and designed for the user in mind. It’s a shame that the service is let down by a unstable reliability guarantee, poor support and prices that are over your standard hosting plans that you find on other sites.

Pros

  • Great looking website
  • 3 main plans to select from
  • 99.95 Uptime
  • Good amount of features

Cons

  • Poor support
  • No CPanel
  • inability to scale
  • a lot of downtime and problems
Read the full expert review Visit aPlus.net See plans & pricing

aPlus.net Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
1.95 TB 200 TB $9.95 2.4
2.93 TB 300 TB $19.95 2.8
Unlimited Unlimited $29.95 2.9
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