Reliability

A Solid Backbone That Fills You With Confidence

Anchor’s servers are located in a Tier 1 data centre in Sydney and they offer an excellent uptime record of 99.8% which is higher than most but lower than some, so they sit in the middle. However, they are very transparent where other web hosting companies may not be so you have to credit them back with that.

Daily backups of your site are automatically carried out, and you can feel safe with the knowledge that redundant power sources, security, 24/7 monitoring and cooling systems are all working hard to being you a reliable service.

Features

A Custom Cpanel With Exciting Features

Anhcor provide their own custom CPanel which is available and accessible through your hosting account 24/7. In the CPanel you have access to some powerful features which include databases, password changes, email accounts and website backups. The CPanel feature comes with all the hosting plans offered at Anchor.

To compliment the CPanel feature there are also a range of programming languages supported, monitoring 24/7 and SSH/FTP access. With the higher prices plans more features become unlocked to cope with your greater demand.

Support

A toll-free telephone number is available but it is limited to business hours only, the plus side is the calls are answered by real people who know about web hosting, so you don’t have to get frustrated trying to tell someone in another country who knows nothing about web hosting, your dilemmas.

Calls will be returned in 15 minutes if you phone the emergency line.

Other than that they do have a great range of support options from video tutorials, written guides, email and Social Media to help you get in contact.

• Social Media Support channels
• Wiki Articles
• Email
• Emergency phone number

• No live chat
• Phone line only available during business hours

Pricing

Prices Range From Competitve to Expensive

Now, in this section it all depends on what your business needs. If you are a very large organisation then you are going to be looking at the top tiered solutions which you will need to be quoted on. The shared hosting options are a fair price, starting at $50 per month (AUD), and considering what you get for you money I think you will be happy with the service offered.

From spam protection, website stats, tools, features and a range of scripts you have everything in your arsenal to project your site to the next level.

User-Friendly

So Many Options But Minor Confusion

Things can get really confusing at Hosting company websites. Think about it, you have several different hosting options and then when you drill into each options you have these sub-tier category plans to choose from. It can all be a bit overwhelming, and they key to presenting this information successfully is down to how its laid out and how many plans you offer. Anchor do this pretty well as they show you the types of plans on offer, the most popular plans, the features and specs of each tiered plan and the prices.

There is really no messing around here, you don’t have to check other pages or get your head around how each plan works, its plain and simple. The only downside is the fact you need to contact them for a quote if you want to go dedicated which often screams “expensive”, and there doesn’t seem to be any trial period or money back guarantee in place.

Summary

Capabilities to Host Small to Large Sites

With a really strong backbone in place, and security at the top of their priority list, Anchor can help any type of website get hosted and then go on to provide all the tools, features, support and reliability to them.

With prices ranging from the competitive to the high-end you need to make sure you take out the hosting plan and tiered package that best suits your needs, but they do offer an incredible service for the money you part with each month.

Pros

• Solid Infrastructure with 99.8% uptime
• Several hosting options and tiered plans
• Support plans are good with a Wiki article section
• Secure and safe

Cons

• Expensive in some cases (ask for quote)
• No live chat, and phone lines only available in business hours
• No money back guarantee
• No trial periods