Alibaba Cloud User Reviews

Based on 5 user reviews in 1 language
2.6
POOR

Customer score for Alibaba Cloud

  • Reliability
    2.4 / 10
  • Pricing
    3.6 / 10
  • User Friendly
    2.0 / 10
  • Support
    2.4 / 10
  • Features
    2.8 / 10

Detailed Scores / Summary

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dense tan
Japan
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

AliBabaCloud is the greatest scam

Service used: Cloud - Starter Package
most unreliable domain hosting company i ever encountered in 20 years. I bought a dozen domain names. I was unable to change the dns. If I cant change the dns, i cant make the domains work with Shopify.
I tried to transfer out an...Read More
Haruka chan
Malaysia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worst Network ever unreliable delivery

Service used: Cloud - Starter Package 2
ICMP ping seems to be ok, these scums try to put their ICMP ping to be normal and TCP traffic to go through bad nodes to save bucks. These people are just scumbags, a big giant company that try to earn quick bucks with their fake ...Read More
Sam M
Indonesia
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

Worst Cloud Service

Service used: Cloud
The site feels like a scam, in which they don't really care about the account. I tried their service because of their free tier credit promo to try. Turns out, it's a scam. The credit didn't even deducted the usage, and in the end...Read More
David Allen
Australia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Do not put yourself through this! GO ELSE WHERE

Service used: Cloud
Honestly do not even think about it. Look at the reviews on Trustpilot (I did but thought it may be different with me - oh how wrong I was)
They are completely inept. Once you sign up, closing your account is near impossible.
Th...Read More
 
Jeremy Dohan
Canada
  • Reliability4
  • Pricing8
  • User Friendly2
  • Support4
  • Features6
4.8

Issue with Domain Forwarding/Redirecting/Pointing

Service used: Cloud
AlibabaCloud (or AliCloud) does not seem to support domain name forwarding/redirecting/pointing (which ever fancy term you want to use). Something that should be as simple as inserting a URL (like Name.com allows so easily) feels ...Read More

Typical Alibaba Cloud Prices

Service Monthly Price Range
Cloud Hosting $8.00 - $15.00 2 plans
The Services & Prices are taken from intl.aliyun.com

Alibaba Cloud Prices, Plans & Features - 2019

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
40 GB 1 GB 2 TB $8.00 2.0
40 GB 2 GB 2 TB $15.00 2.0
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A few words from Alibaba Cloud

Alibaba Cloud is one of the best global hosting providers due to its resilient infrastructure. It efficiently manages the most demanding web hosting situations, ensures high uptime and maximum availability at affordable prices. It's the same infrastructure which powers the biggest e-commerce marketplace - Taobao. Sign up for our referral program to earn free credits and leverage the most robust cloud infrastructure.

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