Afrihost Users Reviews

Based on 91 user reviews in 1 language
3.4
POOR

Customer score for Afrihost

  • Reliability
    3.0 / 10
  • Pricing
    4.4 / 10
  • User Friendly
    3.5 / 10
  • Support
    2.8 / 10
  • Features
    3.5 / 10

Detailed Scores / Summary

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LMR Morolo
LMR Morolo
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Unacceptable service

Service used: Dedicated Server
My fibre has been down for 9 days and seemingly no one is interested in following up on my query. I have for the nine days called afrihost thrice a day and all I get is how sorry they are for the inconvenience. I requested to spea...Read More
Jack Brophy
Jack Brophy
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Afrihost accounts department are clueless

Service used: Resellers
Don't get a fibre connection through Afrihost I have had a Vumatel fibre connection since 2018. My ISP is Afrihost. Initially I had a 5Mbps line which was adequate for my needs. They discontinued this and I was forced to go to a ...Read More
Ann Broli
Ann Broli
South Africa
  • Reliability2
  • Pricing4
  • User Friendly4
  • Support2
  • Features6
3.6

Hosting has utterly crashed - and it has been coming for several months. Utter incompetence!

Service used: Resellers
Once I start I just won't stop: The useless ticket system, the call me back function which they call you back, shut up and hold the line for a few seconds and wait while you go "hallooooooooooooooo!" just so that the system shows ...Read More
G Thomas
G Thomas
we offer local world-class datacenters and hosting services, with dedicated team to support you... we offer test period with no obligation to try our services and support on a pay-per-use no long term contracts. contact us 0716009579
Robin Felton
South Africa
  • Reliability2
  • Pricing6
  • User Friendly6
  • Support2
  • Features2
3.6

Very poor service

Service used: Cloud
Last week Friday I migrated from CoolIdeas ISP to Afrihost. I thought I would get a better experience but sadly the laxidaisy attitude that Afrihost and Vumatel has is disappointing. Afrihost has no sense of urgency and relies on ...Read More
Herman Heikens
Herman Heikens
Rating of 3.5 is actually very high!
Thabit
Thabit
We offer world-class hosting services at guaranteed competitive prices. you will have dedicated support team, 1 month free subscription with no obligation and no long term contracts. call 0716009579

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