Afrihost User Reviews

Based on 77 user reviews in 1 language
3.4
POOR

Customer score for Afrihost

  • Reliability
    3.0 / 10
  • Pricing
    4.2 / 10
  • User Friendly
    3.4 / 10
  • Support
    2.8 / 10
  • Features
    3.5 / 10

Detailed Scores / Summary

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Anja Ostermann
South Africa
  • Reliability4
  • Pricing6
  • User Friendly2
  • Support2
  • Features6
4.0
NEW

Non delivery of speed and completely ignorant about complaints!

Service used: Dedicated Server
We upgraded to Fibre to get a high speed connection of uncapped 100Mbps up/down.
We get this speed only during the day, not stable and never ever in the evenings when we need it for streaming!
They seem to throttle the speed dow...Read More
Cecelia Adams
South Africa
  • Reliability2
  • Pricing8
  • User Friendly2
  • Support2
  • Features4
3.6

Poor service

Service used: Dedicated Server
I applied for fibre late last year. After 6 months of waiting, the line was installed. After another week of enquiring, the router was delivered, with incorrect log in details. After the second email i received a call. The problem...Read More
Redah Bergstedt
South Africa
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

Extremely poor support and heavily unreliable. A completely waste of time

Service used: Dedicated Server
Had two faulty routers delivered forbmy fibre line. Both times after spendibg hours trying to trouble shoot.

No response from complaint line after sending a detailed email explaining the situation.

Emailed their accounts dep...Read More

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