Afrihost User Reviews

Based on 33 user review in 1 language
4.0
POOR

Customer score for Afrihost

  • Reliability
    3.7 / 10
  • Pricing
    4.9 / 10
  • User Friendly
    3.9 / 10
  • Support
    3.5 / 10
  • Features
    4.2 / 10

Detailed Scores / Summary

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Rudi Oosthuizen
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Afrihost worst service ever

Service used: Cloud
I have logged a problem with my fibre connection with Afrihost. After 2 months and 40 emails I have not received any clarity on the problem or anyone attemting to assist me. Just useless staff directing me back to the same person that don't know.
Joseph adams
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Still no free SSL

Service used: Cloud
I cant believe they still don't have the free ssl on their hosting packages, That's the reason i left them, im at the right place now with www.bluesbu.com im getting 10x of what they're offering for the silver home package
Don G
South Africa
  • Reliability4
  • Pricing2
  • User Friendly2
  • Support2
  • Features4
2.8

Poor Customer Experience

Service used: Dedicated Server
Poor service from the Agents I dealt with when cancelling my account. Dealt with 2 different Agents both on phone and WhatsApp, they showed no empathy and poor customer experience. I was relocating and needed my current line to be...Read More
Malcolm Watters
South Africa
  • Reliability4
  • Pricing4
  • User Friendly4
  • Support2
  • Features2
3.2

Misleading Information

Service used: Dedicated Server
Afrihost's website makes the statement that with fibre you no longer have need for a Telkom landline. It is thus logical to assume that they supply a VOIP service. THEY DON'T. When queried they make up excuses that their advertisi...Read More
Spencer Neal
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Absolutely Shocking Service

Service used: Dedicated Server
Got as far as taking payment for hosting a site but after payment was taken confirmation page would not load and unable to log in on my account. Live chat is down, called 1.5 hours ago and left number for return call - no joy yet....Read More
Deidre Heuvel
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

wireless connectivity and account

Service used: Dedicated Server
I have been trying for 3 months for Afrihost to pay monies owing to me for incorrect billing!
My trouble with wireless connectivity has also been logged and first of all the person that answered the livechat disconnected me witho...Read More

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