Afrihost User Reviews

Based on 67 user reviews in 1 language
3.5
POOR

Customer score for Afrihost

  • Reliability
    3.2 / 10
  • Pricing
    4.2 / 10
  • User Friendly
    3.6 / 10
  • Support
    2.9 / 10
  • Features
    3.5 / 10

Detailed Scores / Summary

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Original CC
South Africa
  • Reliability2
  • Pricing2
  • User Friendly6
  • Support2
  • Features2
2.8
NEW

Quality Review

Service used: Dedicated Server
If you're in to get rid of money, really quickly, get yourself fibre through Afrihost. I constantly have network problems and spend more in a month on data to support my online work than I do at Afrihost.

Customer service is ju...Read More
Chadwin Solomon
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Afrihost Lies to customers don't waste your money!! service is non existent

Service used: Dedicated Server
Afrihost Lies to customers don't waste your money!! service is non existent
Ordered a fiber line for my mom exactly one month ago today and still the order with the vumatel has not been placed i have now delt with over 11 differe...Read More
Brandon Hayden
South Africa
  • Reliability4
  • Pricing8
  • User Friendly4
  • Support2
  • Features2
4.0
NEW

Terrible support, doesn't work properly, and is complicated to use

Service used: Dedicated Server
First off all, they must have one support agent because you will be waiting till death to receive support help, so don't even bother trying to contact them. So you are then left to use a complicated "ClientZone" system which barel...Read More
Divan Jacobus Steyn
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Suspended service

Service used: Dedicated Server
So Afrihost suspended my services due to an outstanding amount of R29. On Wednesday they sent me a email stating Immediate suspension if I don't pay R499 as the debit order didn't go off, OK oopsie, quickly rectified it and paid R...Read More
Nanette Olivier
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Double trouble

Service used: Dedicated Server
Ive been with Afrihost since 2018. At first they send me a factory faulted modem and charged me to get it fixed! One spends hundreds of Rands on the phone, because it takes one at least 20 minutes to be connected to a person sitti...Read More

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