Afrihost User Reviews

Based on 26 reviews in 1 language
4.3
POOR

Customer score for Afrihost

  • Reliability
    4.0 / 10
  • Pricing
    5.2 / 10
  • User Friendly
    4.2 / 10
  • Support
    3.9 / 10
  • Features
    4.4 / 10

Detailed Scores / Summary

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Latest positive/negative reviews

Hosting Customer Service

Regarding Hosting - Best customer service I have ever received.
Roxanne Kloppers

Published on Jan. 7, 2018
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10

Absolutely Shocking Service

Got as far as taking payment for hosting a site but after payment was taken confirmation page would not load and unable to log in ... Read More
Spencer Neal

Published on Jun. 26, 2018
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0

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Spencer Neal
South Africa
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Absolutely Shocking Service

Service used: Dedicated Server
Got as far as taking payment for hosting a site but after payment was taken confirmation page would not load and unable to log in on my account. Live chat is down, called 1.5 hours ago and left number for return call - no joy yet....Read More
Deidre Heuvel
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4
NEW

wireless connectivity and account

Service used: Dedicated Server
I have been trying for 3 months for Afrihost to pay monies owing to me for incorrect billing!
My trouble with wireless connectivity has also been logged and first of all the person that answered the livechat disconnected me witho...Read More
Briony L Wolf
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

AFRIHOST IS THE PITS

Service used: Dedicated Server
So I updated my "payment" account several days ago only to find an email waiting for me for an "unpaid" domain registration. I log in to Afrihost ClientZone just to make sure I wasn't dreaming when I updated all payments to go via...Read More
So I updated my "payment" account several days ago only to find an email waiting for me for an "unpaid" domain registration. I log in to Afrihost ClientZone just to make sure I wasn't dreaming when I updated all payments to go via...Read More
Leonard Makuvaza
South Africa
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 6.0
  • Features 6.0
5.2

Afrihost \

Service used: Dedicated Server
Warning do not do any business with this guys, an unprofessional lot! Made an order after delivery time have passed I have to follow up and I am told they are still waiting for my sim card and they have no idea when they can deliver the router and the sim!
Problem resolved
Marinus de Bruyne
South Africa
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
3.2

Pathetic Service

Service used: Resellers
My service from Afrihost has been down since yesterday. Been trying to get them on the phone without any success. The have 24/7 support, between the hours 8h00 & 20h00 (duuuhhh). The y offer live chat, but all the possible dep...Read More
Claudio Santos
Indonesia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

S**t Hosting - Zero Accountability for Uptime

Service used: Cloud
Have 3 business websites running off one of their moderate managed clouds.

Occasionally would experience bouts of downtime worst-case was 1 full hour during peak traffic.

So I thought maybe it's due to the high-load of traff...Read More
 
Wesley C
South Africa
  • Reliability 8.0
  • Pricing 6.0
  • User Friendly 8.0
  • Support 8.0
  • Features 8.0
7.6

Review Hosting

Service used: Resellers
Its been good so far they respond in time and provide solutions
user avatar
Caron
Cannot get through on call center number unless you are prepared to wait 20 minutes. LTE has been poor to non existent.

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