Afrihost User Reviews

Based on 13 reviews in 1 language
4.8
POOR

Customer score for Afrihost

  • Reliability
    4.6 / 10
  • Pricing
    5.7 / 10
  • User Friendly
    4.6 / 10
  • Support
    4.5 / 10
  • Features
    4.6 / 10

Detailed Scores / Summary

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C Harris
South Africa
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
2.8

Very poor response to line issues

Service used: Cloud
I am a recent client of Afrihost and joined them to hopefully get a better service than from TELKOM direct. What a joke. I signed up for an 8Mbps service and am lucky if I get 1mbps. Logged a call with them on 19th August. Its now...Read More
Riaan Potgieter
South Africa
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 6.0
  • Support 4.0
  • Features 4.0
4.8

Afrihost - Total Rubbish - Do not waste you hard earned money there!

Service used: Cloud
If you work hard for your money and wake up in the small hours of the morning to work on your systems hosted at Afrihost, don't bother! Our main server has been down several mornings in a row now and their simple answer - I just r...Read More
Estelle Prinsloo
Netherlands
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Complete rubbish

Just like their parent company MTN, Afrihost takes zero responsibility for their painfully slow internet and rubbish customer service. If your internet is slow and you do speed tests to prove such, their strategy is to exhaust you...Read More
Maria Hamman
South Africa
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
3.6

Afrihost poor fiber ISP

Service used: Resellers
I regret my decision to stay with Afrihost when I upgraded to fiber. It was an extremely frustrating experience with massive delays that required numerous phonecalls, email and messages to get it resolved. While Vumatel took owner...Read More
Nick N
South Africa
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Absolutely Useless!!!

Most useless you can get!!! For over a week I had no response from anyone, then eventually I was told my domain was moved, but then again they figured out it wasn't. WOW... Great to know your clients. When the problem was evident,...Read More
Gill Dyer
South Africa
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Shocking Service

Internet joy is more like internet frustration. We have been waiting for almost two months for Afrihost to sort our our intenet. We get different answers from whichever support agent we get. Terrible service. At the moment we are sitting with 0.5 mbps and that is when it decides to work.
Jovan Nel
South Africa
  • Reliability 8.0
  • Pricing 6.0
  • User Friendly 10
  • Support 10
  • Features 10
8.8

Quick response, resolving issues is sometimes delayed

Service used: Shared
The Afrihost site is very easy to use, new clients can easily figure it out. They offer adjusted billing where other hosting companies do not.

Afrihost has issues with up time connecting and hosting. They do resolve very quickly but their infrastructure needs backing up
Paul Russell
South Africa
  • Reliability 8.0
  • Pricing 10
  • User Friendly 2.0
  • Support 2.0
  • Features 8.0
6.0

No support for non-managed solution packages

Service used: VPS
Cheaper options for local hosting. Non-managed solution package has no support available, not made clear that no support is not available.

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