Afrihost User Reviews

Based on 18 reviews in 1 language
5
DECENT

Customer score for Afrihost

  • Reliability
    4.9 / 10
  • Pricing
    5.7 / 10
  • User Friendly
    4.9 / 10
  • Support
    4.6 / 10
  • Features
    4.9 / 10

Detailed Scores / Summary

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Claudio Santos
Indonesia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

S**t Hosting - Zero Accountability for Uptime

Service used: Cloud
Have 3 business websites running off one of their moderate managed clouds.

Occasionally would experience bouts of downtime worst-case was 1 full hour during peak traffic.

So I thought maybe it's due to the high-load of traff...Read More
 
Keith P
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Domain Transfer HELL!!!

Service used: Dedicated Server
This is Afrihost logic. If you want to transfer a domain, they only release the domain at the end of the month, then when that date rolls around they hold it another 5 days to check billing. So your site is down 5 days.
DO NOT WO...Read More
LOUIS Dibrell
South Africa
  • Reliability 6.0
  • Pricing 8.0
  • User Friendly 6.0
  • Support 2.0
  • Features 6.0
5.6

Useless utterly useless

I very been with Afrihost for about 4 years and until now the service has been reasonably satisfactory. Last year Afrihost was unable to provide Fiber therefore I added Fiber from another ISP. I've continued my past account with A...Read More
C Harris
South Africa
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
2.8

Very poor response to line issues

Service used: Cloud
I am a recent client of Afrihost and joined them to hopefully get a better service than from TELKOM direct. What a joke. I signed up for an 8Mbps service and am lucky if I get 1mbps. Logged a call with them on 19th August. Its now...Read More
Riaan Potgieter
South Africa
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 6.0
  • Support 4.0
  • Features 4.0
4.8

Afrihost - Total Rubbish - Do not waste you hard earned money there!

Service used: Cloud
If you work hard for your money and wake up in the small hours of the morning to work on your systems hosted at Afrihost, don't bother! Our main server has been down several mornings in a row now and their simple answer - I just r...Read More
Estelle Prinsloo
Netherlands
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Complete rubbish

Just like their parent company MTN, Afrihost takes zero responsibility for their painfully slow internet and rubbish customer service. If your internet is slow and you do speed tests to prove such, their strategy is to exhaust you...Read More
Maria Hamman
South Africa
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
3.6

Afrihost poor fiber ISP

Service used: Resellers
I regret my decision to stay with Afrihost when I upgraded to fiber. It was an extremely frustrating experience with massive delays that required numerous phonecalls, email and messages to get it resolved. While Vumatel took owner...Read More

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