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Abhorrent customer service
Typical PowWeb Prices
|Service||Monthly Price Range|
|Shared Hosting||$3.88||1 plans|
Nice hosting but very limited options
Powweb is another web hosting company that has been bought out by Endurance International Group, which is one of the largest hosting companies around. They still operate largely independently, but some people will appreciate the fact that they are backed by this major company.
This hosting company is focused only on small sites for individuals and businesses. They only offer one hosting package, which is quite unusual. The package is an unlimited shared hosting service, which offers mostly standard features. Obviously there is no option to grow your site beyond shared hosting with this company, but for many people that is not a problem at all.
If their one hosting option fits your needs, however, they are an established company that seems to provide quality hosting with few problems.
Uptime & Reliability
No uptime guarantees
They don’t really mention their uptime stats at all on their page and there is no much information about what you can expect. Customers don’t complain about outages, which is a good sign. From what I can gather, they don’t overload their servers, which is the primary problem with most shared hosting companies. This would indicate that their uptime is likely to be very good.
They do mention on their site that they use Tier 1 backbones and RAID technology on their dell web servers, all of which indicates that they are likely a very stable hosting company to work with.
Standard features only
Nothing outstanding to report regarding the features from Powweb. You’ll get a free domain name when you sign up for hosting, and some ad credits to Google, Yahoo and Bing. Of course, these are all standard fare with most hosting providers these days.
Despite the fact that they don’t really offer anything out of the ordinary, that may not be a problem for their target audience. They are clearly looking to sign up only small businesses and individuals, most of whom won’t need any major extras.
24/7 live chat support and ticketing system
Due to the simplicity of their hosting packages there aren’t typically going to be many issues that you need to worry about. In the event that you do have problems, they offer a 24/7 live technical support and a ticketing system which has fast response times. They also have a toll-free number for US customers to use. Overall, however, with just shared hosting available, you aren’t likely to need to use their tech support very often.
Upfront pricing with no surprises
The fact that they offer only one hosting package makes it really easy to see what you will be paying. You can either choose to pay month by month, or save a little bit by paying for a year or longer at a time. Everything you’ll need for basic hosting is included so you’ll likely have no additional charges that you need to worry about.
One of the simplest web hosting options in the industry
There really isn’t a lot to say about this hosting company. They will either meet your needs, in which case they are a great option, or they won’t. If you are looking to host a site that you want to set up and let it go, this is likely a great option. You won’t run into any significant trouble, but you also can’t really grow the site.
- One hosting package makes it easy to choose
- Very clear list of services
- Backed by Endurance International Group
- Only shared hosting available
- No uptime guarantees
- Only custom control panel available (no Plesk or cPanel)