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2.2
POOR
  • User Friendly
    2.3
  • Support
    2.1
  • Features
    2.1
  • Reliability
    2.2
  • Pricing
    2.3
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FatCow Reviews and Expert Opinion

Pricing Range

Shared Hosting $4.08
VPS $24.99 - $99.99
Dedicated Server $149.99 - $239.99
Gary

Pinned Review

Gary,
4.7
Pros:
• easy to use, make edits quickly, get just what you need

Cons:
• no email notification when site down or maintenance issues

Reviews

Rodney Sidloski
Rodney Sidloski from Canada,

Not Happy: Fat Cow Did Not Leave me

1.8
After paying my $3,500 or so for Fat Cow to set up the site the site is up and running but with spelling and gramatical errors throughout plus one or two big glitches that Fat Cow promises to fix within 24 hours each time I talk t...Read Moreo them over the past number of month but they never follow through ...never fix the problem. So their PR people or PR firm they outsource are very polite and cordial and make promises for immediate action but there is a complete disconnect with their technical side. Its like their PR people have no authority to actually order services to your site. So a complete waste of time talking to them....they do nothing. With a non functioning site it is now having big financial implications on my company.

The glitch problem...at the bottom of the main page no matter what theme heading/page you click on ie: Become a Licencee, or International Research Corps or Become an Investor or Host a Launch .....when you click on any of these the site goes always to 'Become an Investor' page only. So the site is non usable in its current form. In addition, the spelling and gramatical errors throughout the site make the site appear unprofessional.
Less
Pessa Finn
Pessa Finn from United States,

Hugely disappointing

1.0
I agree that FatCow's web building and marketing services were a colossal rip-off. It would require many pages to explain the many ways that I feel that i was misled. The web designer was friendly but he kept making stupid mistake...Read Mores. The marketing person is very nice but he told me (after I was well into the process: it took three and a half times as long to create the website than predicted) that his marketing efforts would result in zero sales. The marketing strategy is a way to get me a presence on social media but is in not intended to sell anything. As a matter of fact, for $2,400 I did not receive a single email or phone call about my artwork or book. I explained to the marketing expert that in English "marketing" has something to do with sales. But they use their own vernacular which means that marketing means taking parts of the website (which I designed and for which I wrote the text) and posting them thrice weekly on Facebook and Twitter. He didn't protect my images from being copied when they were displayed on Facebook even though I told him to. They provided me with the most minimal products possible. (For example, I was allowed 7 images of my artwork in my Gallery plus 3 sets of artwork). The tutorial that is supposed to enable me to manage my website was useless partially because I couldn't see the screen on which he was showing me how to navigate the Wordpress software and I couldn't enlarge it either. And the instructions were confusing. For instance, at one point he says that adding images is so easy that you don't have to do anything. It turns out that, of course, you do have go through the procedures necessary to add images and accomplish all of the other tasks necessary to maintaining a website. When the website was launched, only the Home page showed and no one could open any other pages. That glitch was eventually fixed but the site had already been launched so my first impression was terrible. The reviews of my book were accessible only AFTER the BUY NOW button was clicked. Therefore, the book reviews were not available to those considering buying the book. There were dozens of other problems involving the very skills that I thought I was subscribing to. A second blog was never published although I provided it. The answer was that the web builder thought he had posted it but somehow it didn't appear. Didn't he check to see if the website worked after it was launched, to see if the book reviews were where I requested them, that the second blog be posted, etc.,etc.,etc.? DO NOT, DO NOT, DO NOT use their services. The website came out well in spite of their efforts but the marketing was useless. Please let my excruciatingly painful experience at least help you make a better decision than I did. I tried to give each category zero stars.Less
Nancy Aurand-Humpf

Dishonest People

1.0
I cancelled my hosting account with them three or four years ago (or so I thought). They have continued to bill me, even after filing a BBB complaint against them a couple of months ago. They're dishonest! I would give them zero stars, if I could.
Sagi
Sagi,
Nancy, I have the same experience as you.
ZERO Star for FatCow
Dishonest people
Sagi
Sagi,
Hey Max Ostryzhko a FatCow Expert Reviewer in 2020
With respect to you but you don't know what you say about FatCow
I will give you all the money they took from me if I am wrong
Chris chris
Chris chris from United States,

NEVER NEVER NEVER USE THEM

1.6
Terrible experience, lost so much money because them, woke up and my client website was hacked and by them, and they tried to make me paie for protection service from sitelock. So I made someone talk to sitelock and guess what? it...Read More was FatCow agent on the phone so they did it just to sell me service. Think before to use them, and they hosting price go so high the second year.Less
Lucinda Whitacre

I've lost tons of money because of Fatcow!

1.0
My website is down all the time. My buttons don't function and I get calls from frustrated customers all the time. They erased all my photos. Now they are trying to get me to pay again by holding my email hostage. I'm documenting all of this and am starting a class action lawsuit.
niki west
niki west from United States,

terrible company, price gauging

1.0
FatCow persuaded me to buy what they called their 'complete package'. It cost me $2400 and after 6 months I have no website. They promised to build one but their web designer had no clue and strangely, had difficulty understanding...Read More even simple concepts- not helpful. I was doing most of the work myself - designing the site, layout, pages, text etc, even though I was paying them. The staff turn over rate was very high too, and no one seemed to know what the other members of their team was doing. The marketing manager called me after 5 months saying he could find any sign of my site online, no SEO rankings, etc. I had to point out to him that that was because his staff had never actually built my website or launched it! But they had taken my money though. I asked for a refund so I could go elsewhere. Guess what? they refused. So much for their 100% money back guarantee. Please avoid this company at all costs. Don't waste your time or your money.Less
Gary Manold
Gary Manold from Indonesia,

Cannot be worse

1.0
This my 2nd review of hosting companies and unfortunately it's for bad experience. I'm writing this while waiting FatCow support to help me. This is my 5th live chat support. And it just for the first day of purchasing.

I decid...Read Moree to try hosting in FC after reading some seo expert articles, when usually his article is good, I have to say this one is just for affiliate money.

I had used almost 15 different hosting companies, and FC is the worse of all. Here is what I found in few hours using their service:
- Their Mojomarketplace to install wordpress is not working, and yet they still have the icon and the page to install it, resulting waste my time to figure out why it cannot be installed and turns out the support said it have issues.. *first boom*
- So I need to install Wordpress manually, ok, i have experience of this, no worries. So i use their 'file manager' to upload the wordpress.zip, but where the hell is the 'extract' button??? resulting me to transfer all the folder using ftp. *second boom*
- Ok, the wordpress folder transferred succesfully, now I can't access the install page as usual.. so I get the live chat support again to ask why??? turns out I need to register my existing domain. Geez, usually this already automatic when register at the first time and I'm sure they have input field and I input my domain name. If it is not automatic, why bother ask?? *third boom*
- Anyway, the support manage to help me, so i can open the install page as usual. I can move on now. (that's what I think).. and yes I got stuck again in the database server name, while usually i can put as localhost or automatically generate by the system, it turns out i need to ask AGAIN to support what need to be inputted, I have to input "mydomain.fatcow.bla bla bla" which I don't get that information in anywhere. I mean, cmon man, if you know it's gonna be asked by user, please generate it automatically. so troublesome. *fourth boom*
- Ok, now I manage to have a fresh wordpress installation, its time to write some articles, install plugin, install new theme, and test my homepage. voila it works. almost... Now my post link url resulting in 404 error. As I am a FatCow experience user, now i know, go to support.. Hell yeah.. give my error, and they resolve it in about 4-5 mins. I'm curious, I ask them what the issues, it turns out they have to edit .htaccess file for my permalink codes. OHH.. MY.. GOD... Speechless...

I don't know what to expect later on. I know for sure, it is my last time purchase this hosting service. And I am happy to tell others if they ask what is the worst hosting companies. Fatcow is number 1 for me.

Rgds
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Expert Review

Max Ostryzhko
Max Ostryzhko
Hosting Expert

Overview

FatCow: Great for Personal and Small Business Websites

FatCow provides Shared hosting solutions with many features.In addition to the standard tools necessary to get your website up and running, you can also choose from a variety of website templates, eCommerce tools, and even some search engine optimization tools. This eco-friendly company runs servers that are 100% powered by wind energy— a pleasant bonus.

Why Choose FatCow?

  • Nice set of features with unlimited options
  • Google Webmaster tools
  • Nice eCommerce tools
  • Green energy

Want to know if FatCow is right for you?

Let's check it out...

Read More
8.6
SUPERB!
Rated by Max Ostryzhko
  • User Friendly
    9
  • Support
    8
  • Features
    9
  • Reliability
    9
  • Pricing
    8

Uptime & Reliability

Slow But Secure Servers

Though FatCow say nothing about their uptime, their own webpage is on-line 99.99% of the time, which is an impressive result. The uptime of other websites definitely vary, however. The company maintains solid hardware, daily server backups, and a load-balanced platform capable of surviving all the heavy strain. They inevitably have a 24/7 monitoring facility as well.

 

Features

Nice Package for Its Price

Their only pre-paid plan includes many unlimited features and emphasizes  eCommerce clients. Their web storage and bandwidth have limits, but Fat Cow won't give out any exact numbers — it's only revealed that you can host and transfer files within reasonable limits. However, all of these pretty features come will cost you a pretty penny. No matter how it turns out in the end, the unlimited email accounts, MySQL databases and domains are a sure-fire guarantee.

Along with an set of basic features, you'll get many important eCommerce tools: payment instruments, shopping carts, CMS platforms, etc. FatCow also supports many popular coding languages including PHP 4&5 and Python, and has a decent script library that will simplify your website management process.

Feature Description
Disk Space Disk space at FatCow is unlimited – however, accounts that receive too much traffic or abuse this policy are blocked.
Bandwidth Same as above is true for bandwidth.
Website Builder They include an easy-to-use website builder into every package and it's absolutely free.
Email Accounts You can create as many mail boxes as you need, but each of them is limited to 250MB volume or 10.000 emails.
Shopping Carts You get ShopSite Online Store, which is a great tool for eCommerce.
Stats Every package by FatCow has multiple web analytic tools and a nice added bonus — Google Webmaster Tools.
MySQL databases Just unlimited — host as many databases as it's required for your site.
FTP Account FTP access is available plus you can create an infinity of FTP users and sub-users.
Multiple Domains And again no limits here — feel free dealing with unlimited domains, sub-domains and domain pointing.

Support

Non-Stop. Reliable. Friendly.

While you can reach their agents through e-mail, phone line and live chat. The help-desk of this web host works 24/7, which is crucial for quick and efficient troubleshooting. However, there are many user complaints registered on a variety of forums regarding the efficiency and expertise of the support systems staff.

In addition to the live support, FatCow offers you a chance to master some of the web-hosting theory and practice through their extensive knowledge base consisting of articles, 170+ video tutorials and a user's guide. A blog launch is in the works—another bonus.

  • Lots of video tutorials
  • 24/7 on-line
  • Live chat, phone, tickets
  • No forum
  • Phone support only in the USA
  • No blog
  • Questionable expertise

Pricing

Decent Prices, But Sometimes Things Get Tricky

The prices at FatCow are above average, but they often run promotional giveaways with fantastic discounts. They also don't charge any setup or domain registration fees, which is amazing.

However, as you move a bit further, you see that the renewal prices for 1-year promotional contracts may double. The sign-up stage is also not that transparent — you get many additional features pre-ticked for you, though some of them are definitely important.  You may run across billing issues because of these seemingly-hidden price tags.  In the event that you need to request a refund, expect to run through lots of red tape—even moreso if you request a cancellation of services.

User Friendly

Nice Customizable Control Panel

FatCow has done everything possible to make website navigation convenient. It only takes a few moments to get all necessary information and a couple of minutes to register and start using their hosting. Their Original plan includes a customizable control panel. However, there is no free trial before the purchase, and they wouldn't say what kind of tool you are going to get with your package.

+ Easy navigation

+ Customizable control panel

Summary

FatCow is a good match for small businesses and personal websites — they even say so on their website. If you belong to one of these categories, this web host will give you all ever needed for a stable website performance — an appropriate amount of bandwidth and disk space, a free domain name, a website builder and more. Do keep in mind their brow-raising pricing policies and getting accidently roped in to  paying for extras that you might not have accounted for—or even needed in the first place.

Pros

  • Perfect for small websites
  • Many eCommerce tools
  • Friendly and helpful support
  • Many tools for web masters
  • Tight security

Cons

  • Many extra-fee features
  • High contract-renewal prices
  • No defined limits outlined for storage and traffic volume
  • Poor protetction against malware and viruses
  • Poor refund policy
  • Poor customer service
  • Slow server performance and slow response times.
  • Billing issues

 

FatCow Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Original Plan (everything unlimited) Unlimited Unlimited cPanel Unlimited $4.08 2.0 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Basic 40 GB 1 core 1 GB $24.99 4.3 Details
Business 90 GB 2 cores 4 GB $59.99 4.3 Details
Optimum 120 GB 4 cores 8 GB $99.99 4.3 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Startup 500 GB 2 x 4.00GHz 4 GB $149.99 4.3 Details
Professional 1000 GB 4 x 3.00GHz 8 GB $189.99 2.0 Details
Enterprise 1000 GB 4 x 4.00GHz 16 GB $239.99 4.3 Details

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