Nice hosting - 15 years of experience
DigitalServer is a company that has been around for 15 years offering support and services with fast, secure, and reliable servers. Their infrastructure and datacenters are located in Mexico, and they have hosted over 20,000 different sites over the years. They claim to have competitive pricing, with a greater cost benefit to their customers. They also claim to be customer focused, and want to be the best hosting provider for Latin America.
They offer Linux and Windows shared hosting, reseller, dedicated, VPS and cloud hosting services based out of Mexico. They also have regular domain services such as registration, transfer and renewal. Additionally, they offer other services such as SSL certificates, email marketing, site builders, cPanel licenses, and more than 300 applications on their application installer.Read More
Uptime & Reliability
Extremely reliable hosting
This company works toward an extremely high uptime guarantee. If it is not 100%, it hovers somewhere around 99.999%, which is very reliable. They obviously work very hard to keep their servers up and running without too much interruption from scheduled maintenance. Customer reviews on the site show minimal complaints regarding this company’s uptime.
Mostly standard hosting options
Linux and Windows hosting options are available for small businesses and entrepreneurs. They also offer many different package size options for Cloud hosting. Features included in shared and Cloud hosting are free activation, Anti-Spam protection, instant backups, high uptime guarantee, site builders, webmail, POP, and IMAP, unlimited subdomains depending on the package, and a ton of other standard features.
Dedicated hosting servers are able to support Linux or Windows and come with their own set of features including unlimited monthly bandwidth, unlimited subdomains and MySQL databases, FrontPage extensions, statistics, and many more features. Dedicated server packages start with 500 GB of storage, 4GB of RAM, 10 TB of bandwidth, and premium support. They have many guarantees including a 30-day money back guarantee, fast and secure servers, service without problems or failures, and instant activation.
Good support with some limitations
This company does not seem to have explicitly stated 24/7 support, but rather relies on a knowledgebase for their customers to solve issues. If the answer is not in the knowledgebase, then customers are encouraged to open a ticket through the appropriate link depending on their issue.
Shared hosting options start around $26 USD a month. For this type of hosting, this price is on the high side compared to what you can get for European or United States based hosting companies. However, they are probably targeting more of the Mexican or Latin American demographic rather than a global customer base because their infrastructure is only located in Mexico. Dedicated hosting plans start at $1,495 MXN a month.
When converted to USD this comes out to around $100 a month. Google translate does not quite translate the page entirely right, so it changes the type of currency without actually changing the amount to reflect the exchange rate. Pricing overall is fairly reasonable for these kinds of hosting options. For what they offer, this is a fairly decent price point for dedicated services you get and the features that are included. Domain registration starts around $9 a year, and this is definitely on the inexpensive end as far as domain registration services go.
Nice hosting with some issues
DigitalServer seems to be a fairly reliable hosting option for Mexican and Latin American based customers. They have many hosting options depending on customer wants and needs, and seem to apply a fairly average level of customer support.
- Excellent uptime
- Lots of different options
- Limited live tech support hours
- slightly over priced