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Web.com vs A Small Orange

Comparison
Compared options Visit Web.com Visit A Small Orange
Pricing
4 hosting plans 20 hosting plans
Starting price $5.95 / month $2.92 / month
Free domain No Yes
Coupons No No
User Ratings
1.4
1.9
Reliability 1.3
1.7
Pricing 1.4
2.3
User Friendly 1.4
1.8
Support 1.4
1.3
Features 1.4
2.1
User Reviews
12 reviews 29 reviews
Latest positive review
Great service
Tristan Craig,
8.8
They solved my problem related to Let’s Encrypt SSL and I contacted their customer support they have given me quick solution. Great service received by them. After Domain racer and Blue host I got such type of quality service by web.com.
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Less
Latest negative review
They have never followed up
Molly A Badgett,
2.8
I've reached out to web.com support FOUR TIMES in the past five weeks and they have yet to do what they said they would do, which was to escalate my issue and get back to me with a solution. They are AWFUL.
They used to be excellent but are now dreadful
AnneMarie Brody,
2.8
They used to be excellent but now they are terrible. For over a month their servers have gone down every two days. The chat staff are as helpful as they can be but they do not seem to be allowed to refer matters up the chain ... More to the senior managers. I cannot find out who the current CEO is and it is not there person you get when you Google the subject. If you press them on this they just say they will upgrade the support ticket. Every two days I have to get on the chat line to ask them to fix it. It am going mad with it. Less
Shared Hosting
4 plans from $5.95 to $11.95 4 plans from $2.92 to $20.00
Under $4 No

Tiny

$2.92 / MO
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan
Under $8

Essential Hosting

$5.95 / MO
  • Space: 300 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View Essential Hosting plan

Small

$5.00 / MO
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan
Over $10

Premium Hosting

$9.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Premium Hosting plan

Medium

$10.00 / MO
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan
VPS
No
8 plans from $20.00 to $150.00
Under $4 No No
Under $8 No No
Over $10 No

1

$20.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 1 plan
Dedicated Server
No
8 plans from $99.00 to $275.00
Under $4 No No
Under $8 No No
Over $10 No

Xeon E3-1220 V2

$99.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 plan
Data Centers
1 of 6
North America Yes
Europe No
Asia No
Oceania No
South America No
Africa & Middle East No
Support Services
2 of 6 5 of 6
Live Chat No Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support No Yes
Video guides No Yes
Knowledgebase No Yes
CMS support
4 of 9 3 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes No
Fantastico No No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
5 of 7 3 of 7
PHP Yes Yes
Java Yes No
Python Yes Yes
Node.js No Yes
Django No No
Perl Yes No
Ruby on Rails Yes No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
1 of 6 2 of 6
PayPal No Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner