|Compared options||Visit Web.com||Visit A Small Orange|
|7 hosting plans||20 hosting plans|
|Starting price||$5.95 / month||$2.92 / month|
|14 reviews||32 reviews|
|Latest positive review|| |
They solved my problem related to Let’s Encrypt SSL and I contacted their customer support they have given me quick solution. Great service received by them. After Domain racer and Blue host I got such type of quality service by web.com.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team! Less
|Latest negative review|| |
Have been a long-standing customer. Had great support and good response time with modifications, etc. Today, LONG wait times, LONG hold times and lost in the automated system . Techs (Stephen) have had attitude. Other techs ... More have been friendly and helpful. It is obvious the company has exploded in volume and management not willing to address the support to STAFF this volume. Management willing to continue selling a service they can't provide. If you don't have the staff to support the web packages you have sold customers, it is only right to halt sales until quality of service is addressed. BE AWARE highly unlikely you will get what you pay for. Less
Used to be decent, gone wayyyyy downhill in recent years. Atrocious customer service, they WILL frequently make mistakes and not adhere to what they tell you at all. Double-billed me for two years strait w/o notice. Failed ... More to process refunds correctly. DNS errors left and right. refuses to take responsibility or even offer a small discount. Awful company, idiotic customer support, they literally could not give a single sh*t
Will be taking my business elsewhere as soon as the year expires.
Beyond spotty service, their web portal is impossible to use - literally looks like it hasn't been changed since 2004. Less
|4 plans from $5.95 to $11.95||4 plans from $2.92 to $20.00|
|Under $4||No|| |
|Under $8|| |
|Over $10|| |
|8 plans from $20.00 to $150.00|
|Over $10||No|| |
|8 plans from $99.00 to $275.00|
|Over $10||No|| |
Xeon E3-1220 V2
|3 plans from $10.00 to $20.00|| |
|Over $10|| |
|0 of 6||1 of 6|
|Africa & Middle East||No||No|
|2 of 6||5 of 6|
|4 of 6||3 of 6|
|2 of 2||2 of 2|
|5 of 8||3 of 8|
|Ruby on Rails||Yes||No|
|1 of 3||1 of 3|
Payment Types Support
|1 of 6||2 of 6|