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TSOHost vs A Small Orange

Comparison
Compared options Visit TSOHost Visit A Small Orange
Pricing
21 hosting plans 20 hosting plans
Starting price $1.82 / month $2.92 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.9
1.9
Reliability 1.5
1.5
Pricing 2.5
2.5
User Friendly 2.0
2.0
Support 1.5
1.5
Features 2.0
2.0
User Reviews
64 reviews 29 reviews
Latest positive review
Flummoxed with the negative reviews of TSO Host.
David Willis,
10
I'm going to quick with my comment. All these negative reviews about TSO Host make no sense, whatsoever. Either they are bot related or the people using the (TSO Host) service are two sandwiches short of a picnic. Either way,... More something seems amiss.
I have used TSO Host for many years. Their customer service is amazingly friendly, informative and helpful. Problems/questions are answered and rectified very quickly.
I have no idea what these 'reviewers' are reviewing. I cannot agree with any of them!
Regards
David
Less
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Less
Latest negative review
Shockingly Bad - They Should Be Shut Down
Bob Millard,
2.0
Hate is a strong word… but I hate this company. The TSOHost management are so nasty and incompetent that I only wish utter failure on them all.
They decided to “terminate the platform” I was on, due to the fact they were not ... More going to support it anymore. OK, fair enough, I thought. I understood the reasons and accepted it.
They then told me I had less than 6 weeks to get all my client’s websites and email accounts off the server or they would delete everything. After speaking to them for a few days, they then declared that they would not give me access to use Plesk Migration tools and that I had to do the entire migration manually. Over 100 accounts. Literally, by hand. With zero help from them.
I couldn’t believe their attitude - it was basically ‘oh sorry, whatever, have a nice day’. The arrogance was astonishing.
So far, it has taken me about 150 hours, day and night around my full time job, which I have come close to losing. I don’t see my family at the weekends, untold stress between myself and my clients, coming at the worst time of the year, a few weeks before Christmas. An absolute nightmare.
I wish nothing but bad luck on this shower of a company. They should be shut down.
And don’t fall for the “excellent" reviews on Trust Pilot!!! Just read them carefully and you will easily see the pattern.
The only silver lining of this horrible experience was finding my new server company and realising that I had been stuck in the dark ages for years. It is SO much better where I am now and I now know I should have moved years ago. If you read this and then decide to go with TSOHost, just be aware, that this company only care about money, they detest their customers and they will stab you in the back at some point.
Less
They used to be excellent but are now dreadful
AnneMarie Brody,
2.8
They used to be excellent but now they are terrible. For over a month their servers have gone down every two days. The chat staff are as helpful as they can be but they do not seem to be allowed to refer matters up the chain ... More to the senior managers. I cannot find out who the current CEO is and it is not there person you get when you Google the subject. If you press them on this they just say they will upgrade the support ticket. Every two days I have to get on the chat line to ask them to fix it. It am going mad with it. Less
Shared Hosting
4 plans from $1.82 to $29.26 4 plans from $2.92 to $20.00
Under $4

Lite cPanel Hosting

$1.82 / MO
  • Space: 512 MB
  • Bandwidth: 10.24 GB
  • Panel: cpanel
View Lite cPanel Hosting plan

Tiny

$2.92 / MO
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan
Under $8

Standard cPanel Hosting

$4.38 / MO
  • Space: 2.5 GB
  • Bandwidth: 20.5 GB
  • Panel: cpanel
View Standard cPanel Hosting plan

Small

$5.00 / MO
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan
Over $10

Ultimate cPanel Hosting

$29.26 / MO
  • Space: 100 GB
  • Bandwidth: 1 TB
  • Panel: cpanel
View Ultimate cPanel Hosting plan

Medium

$10.00 / MO
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan
VPS
5 plans from $58.54 to $307.38 8 plans from $20.00 to $150.00
Under $4 No No
Under $8 No No
Over $10

Regular - Linux

$58.54 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Regular - Linux plan

1

$20.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 1 plan
Dedicated Server
8 plans from $437.38 to $1,315.96 8 plans from $99.00 to $275.00
Under $4 No No
Under $8 No No
Over $10

Linux DS1

$437.38 / MO
  • Space: 600 GB
  • Bandwidth: Unlimited
View Linux DS1 plan

Xeon E3-1220 V2

$99.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 plan
Cloud Hosting
4 plans from $1.82 to $29.26
No
Under $4

Lite

$1.82 / MO
  • Space: 512 MB
  • Bandwidth: 10.24 GB
View Lite plan
No
Under $8

Standard

$4.38 / MO
  • Space: 2.5 GB
  • Bandwidth: 20.5 GB
View Standard plan
No
Over $10

Ultimate

$29.26 / MO
  • Space: 100 GB
  • Bandwidth: 1 TB
View Ultimate plan
No
Data Centers
1 of 6 1 of 6
North America No Yes
Europe Yes No
Asia No No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support Yes Yes
Video guides No Yes
Knowledgebase Yes Yes
CMS support
4 of 9 3 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes No
Fantastico No No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
1 of 7 3 of 7
PHP Yes Yes
Java No No
Python No Yes
Node.js No Yes
Django No No
Perl No No
Ruby on Rails No No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
0 of 6 2 of 6
PayPal No Yes
Credit Card No Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
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Winner

Winner