SiteGround vs. A Small Orange 2018

so I decided to test each company live chat, Godaddy, Fasthost, a2hosting didn't have anyone available for support and 34sp.com had there control panel down, not a good sign! Martin answered immediately and fully answered all my questions and queries, he also stayed on the line whilst I signed up and then continued to configure my temporary domain. 35 minutes of great service, well done Martin.

or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!

t wasn't! I happened to check my sites today and two of them are down because they were not transferred! My hosting with TMD expires today and I risk losing everything. Not a happy camper.

going down. I realized they got acquired and it all makes sense now. They were run into the ground to cut corners and make a profit. The service got outsourced to India, the simple navigation of the site is out the window, and the site got FAR less reliable than it once was. Such a shame.