I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Site5 vs Web Hosting Canada

Compared options | Visit Site5 | Visit Web Hosting Canada |
---|---|---|
Pricing | 13 hosting plans | 20 hosting plans |
Starting price | $4.95 / month | $2.92 / month |
Free domain | Yes | No |
Coupons | No | No |
User Ratings | 1.6 | 3.4 |
Reliability | 1.5 | 3.5 |
Pricing | 1.5 | 3.5 |
User Friendly | 1.5 | 3.5 |
Support | 1.5 | 3.0 |
Features | 1.5 | 3.5 |
User Reviews | 168 reviews | 21 reviews |
Latest positive review | | I been with WHC now for 3 months and have the starter plan, The most basic WordPress plan they have. Have never been pressured the upgrade, unlike from what I read from other hosting sites. I had opened 2 tickets and response... More was quick, ticket was left open long enough for me test and confirm that everything is working fine. Help was was quick each time and the support people are very friendly and helpful. This is a managed WordPress host. That means PHP, WordPress etc is updated automatically. And WordPress was installed already. I installed all kinds of plugins without limitations so far. I installed a SSL plugin as the base plan does not come with SSL. Now my site uses https. Have plans to host other sites with them. Less |
Latest negative review | I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... More received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read. I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo. At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host). Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem. Go somewhere else when looking for a webhost. Less | je suis restée chez eux 10 ans, car je ne voyais pas mais maintenant je sais que l'un de mes sites n'était pas visible sur le net, que des images , des textes ont été traduit en anglais alors qu'ils étaient en français, que W... More HC.CA travaille avec OVH qui entrave la dénonciation de crime en france, je le vois, cela fait +15 jours que j'essaie de changer d'hebergeur et whc me donne de faux code de transfert EPP pour m'entraver c'est honteux, pendant des années j'ai supporté un service minable ou jamais on ne me répondais à mes question et là ras le bol , je dénonce les viols de masse des enfants français et les crimes d'excision et de circoncision qui sont fait en france contre le droit français. Less |
Shared Hosting | 3 plans from $4.95 to $325.00 | 3 plans from $2.92 to $265.79 |
Under $4 | No | STARTER
|
Under $8 | No | |
Over $10 | ||
VPS | 7 plans from $4.95 to $325.00 | No |
Under $4 | No | No |
Under $8 | No | No |
Over $10 | No | |
Dedicated Server | No | 3 plans from $2.92 to $265.79 |
Under $4 | No | No |
Under $8 | No | No |
Over $10 | No | |
Cloud Hosting | 3 plans from $4.95 to $325.00 | 4 plans from $2.92 to $265.79 |
Under $4 | No | No |
Under $8 | No | No |
Over $10 | ||
Website Builder | No | 4 plans from $2.92 to $265.79 |
Under $4 | No | |
Under $8 | No | |
Over $10 | No | |
Resellers | No | 3 plans from $2.92 to $265.79 |
Under $4 | No | No |
Under $8 | No | No |
Over $10 | No | RESELLER STARTER
|
SSL | No | 3 plans from $2.92 to $265.79 |
Under $4 | No | No |
Under $8 | No | No |
Over $10 | No | |
Data Centers | 4 of 6 | 1 of 6 |
North America | Yes | Yes |
Europe | Yes | No |
Asia | Yes | No |
Oceânia | No | No |
South America | Yes | No |
Africa & Middle East | No | No |
Support Services | 5 of 6 | 4 of 6 |
Live Chat | Yes | Yes |
Phone Support | Yes | Yes |
Email Support | Yes | Yes |
Forum Support | No | No |
Video guides | Yes | No |
Knowledgebase | Yes | Yes |
CMS support | 4 of 6 | 5 of 6 |
WordPress | Yes | Yes |
Joomla | Yes | Yes |
Drupal | Yes | Yes |
Magento | Yes | Yes |
Softaculous | No | No |
PrestaShop | No | Yes |
OS Support | 1 of 2 | 2 of 2 |
Windows/ASP.NET | No | Yes |
Linux | Yes | Yes |
Language Support | 2 of 8 | 5 of 8 |
PHP | Yes | Yes |
Java | No | No |
Python | Yes | Yes |
Node.js | No | Yes |
Django | No | No |
Perl | No | Yes |
Ruby on Rails | No | Yes |
ASP.NET | No | No |
Database Support | 1 of 3 | 2 of 3 |
MongoDB | No | No |
MySQL | Yes | Yes |
PostgreSQL | No | Yes |
Payment Types Support | 2 of 6 | 1 of 6 |
PayPal | Yes | No |
Credit Card | Yes | Yes |
Moneybookers | No | No |
Wire Transfer | No | No |
Webmoney | No | No |
Bitcoin | No | No |
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