Site5 vs. Vultr 2020

h support, had outages but EVERY outages were planned (they send email about planned outages). Performance is good - based on synthetic testing and real life scenario (requests/sec, real life scenario: enterprise webapp with lot of users, CPU and memory intensive tasks), results were better than measured @ more popular companies.
They have a nice API so I can schedule backups, snapshots etc. through literally any application.
I was browsing through reviews... I can download ALL invoices they generate. Payments are automatic, so be wise which plan you choose and be sure to destroy your instance. They don't charge your credit card unless you have instances (powered off instances do count too). Someone wrote they won't open ports. AFAIK they block port 25 by default on every instances, but you can request a support ticket to open port25 (took them about 1 day to reply and open port 25 - yes, support is a bit slow). A wise advice... RTFM. Everything is in ToS or their wiki page.
And FFS please use 2FA everywhere, configure your firewall properly and protect everything with fail2ban. They provide VPS support, everything else is your responsibility.
And you know, the best part: if your VPS is outdated, eg. there is a better plan for 10$ than your 3 years old 10$ instance, you can upgrade to use the newest 10$ plan with larger storage etc. without data loss. Only thing I miss: storage instances.
If you have any question, please feel free to ask.

15 bucks for this damn website even after I canceled. I contacted their support asking for a refund and then they told be "due to our policy we can't give you a refund but if you want you can pay 7$ and we can stop the monthly charge." What a scam. I didn't even have any VPS with them and they still charging me 15$ a month and want me to pay them even more to stop it!!!