Site5 vs SmallWeb

Comparison
Compared options Visit Site5 Visit SmallWeb
Pricing
13 hosting plans 5 hosting plans
Starting price $4.95 / month $2.46 / month
Free domain Yes No
Coupons No No
User Ratings
1.6
5.0
Reliability 1.5
5.0
Pricing 1.5
5.0
User Friendly 1.5
5.0
Support 1.5
5.0
Features 1.5
5.0
User Reviews
168 reviews 3 reviews
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
no title
Arjun Singh,
10
i moved some cpanel websites over since the price increase, the direct admin server i am on is working well. thx
Latest negative review
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... More received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Less
No reviews yet
Shared Hosting
3 plans from $4.95 to $325.00 4 plans from $2.46 to $12.37
Under $4 No

5GB

$1.99 / MO
  • Space: 5 GB
  • Bandwidth: Unlimited
  • Panel: direct-admin
  • Number of Sites: 5
View 5GB plan
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan

25GB

$5.99 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
  • Panel: direct-admin
View 25GB plan
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan

50GB

$9.99 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View 50GB plan
VPS
7 plans from $4.95 to $325.00
No
Under $4 No No
Under $8 No No
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan
No
Cloud Hosting
3 plans from $4.95 to $325.00
No
Under $4 No No
Under $8 No No
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan
No
Resellers
No
1 plan from $2.46 to $12.37
Under $4 No No
Under $8 No

10GB

$3.99 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: direct-admin
View 10GB plan
Over $10 No No
Data Centers
4 of 6 4 of 6
North America Yes Yes
Europe Yes Yes
Asia Yes Yes
Oceânia No Yes
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 6 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
4 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No Yes
OS Support
1 of 2 1 of 2
Windows/ASP.NET No No
Linux Yes Yes
Language Support
2 of 8 7 of 8
PHP Yes Yes
Java No Yes
Python Yes Yes
Node.js No Yes
Django No Yes
Perl No Yes
Ruby on Rails No Yes
ASP.NET No No
Database Support
1 of 3 3 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 4 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No Yes
Webmoney No No
Bitcoin No Yes
Second

Second

Winner

Winner