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A Small Orange vs Selectel

Comparison
Compared options Visit A Small Orange Visit Selectel
Pricing
20 hosting plans 7 hosting plans
Starting price $2.92 / month $2.62 / month
Free domain Yes No
Coupons No No
User Ratings
1.9
3.8
Reliability 1.5
4.0
Pricing 2.5
4.0
User Friendly 2.0
4.0
Support 1.5
4.0
Features 2.0
4.0
User Reviews
29 reviews 32 reviews
Latest positive review
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
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Облако с нормальной поддержкой
Vladimir Nestezhenko,
10
Переехал на селектел в июле, так как устал от постоянных падений на предыдущем провайдере. Здесь все устраивает, поддержка отвечает по запросу, можно в их чатике обратиться за помощью.
Latest negative review
They used to be excellent but are now dreadful
AnneMarie Brody,
2.8
They used to be excellent but now they are terrible. For over a month their servers have gone down every two days. The chat staff are as helpful as they can be but they do not seem to be allowed to refer matters up the chain ... More to the senior managers. I cannot find out who the current CEO is and it is not there person you get when you Google the subject. If you press them on this they just say they will upgrade the support ticket. Every two days I have to get on the chat line to ask them to fix it. It am going mad with it. Less
Horrible Filipino Customer Service
Jonathan Smith,
4.8
You'll wait half an hour for a live person, and it's always a filipina. The audio quality with customer service will be poor. They cannot understand American English. Their sparse website after you log into your account is on... More ly half functional; therefore, you must deal with the filipino customer service.
Why was my credit card charged?
Answer: "because you cannot do AutoPay."
WTF? I'm not asking about AutoPay.
Can I get receipts for the payments that I've already made?
Answer: "we can only give you a confirmation number."
WTF. I need some kind of document for tax deduction purposes. Why can't your system just email an acknowledgement each time my credit card gets charged? I just need date, amount, my name, your company name, service provided.
Answer: [momentary silence] "what is your question again? we only provide prepaid service so there's no tax."
Are you, Selectel, a Philippines-only company? Why can't you understand common record keeping in standard business practice?
Answer: "no, we're in Fremont, Nebraska [shameless lie] but your special request for receipt will be presented to my higher management for consideration."
Nobody else has ever asked for a receipt before?
Answer: [momentary silence] "I'm sorry, can you repeat the question?"
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Shared Hosting
4 plans from $2.92 to $20.00
No
Under $4

Tiny

$2.92 / MO
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan
No
Under $8

Small

$5.00 / MO
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan
No
Over $10

Medium

$10.00 / MO
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan
No
VPS
8 plans from $20.00 to $150.00 5 plans from $2.62 to $41.89
Under $4 No

1

$2.62 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View 1 plan
Under $8 No

2

$5.24 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 2 plan
Over $10

1

$20.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 1 plan

3

$10.46 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View 3 plan
Dedicated Server
8 plans from $99.00 to $275.00 2 plans from $91.45 to $111.50
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2

$99.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 plan

Intel Xeon E3-1230

$91.45 / MO
  • Space: 480 GB
  • Bandwidth: Unlimited
View Intel Xeon E3-1230 plan
Data Centers
1 of 6 1 of 6
North America Yes No
Europe No Yes
Asia No No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 0 of 6
Live Chat Yes No
Phone Support No No
Email Support Yes No
Forum Support Yes No
Video guides Yes No
Knowledgebase Yes No
CMS support
3 of 9 0 of 9
WordPress Yes No
Managed Wordpress No No
Joomla Yes No
Drupal Yes No
Magento No No
Fantastico No No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 0 of 2
Windows/ASP.NET Yes No
Linux Yes No
Language Support
3 of 7 0 of 7
PHP Yes No
Java No No
Python Yes No
Node.js Yes No
Django No No
Perl No No
Ruby on Rails No No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
2 of 6 0 of 6
PayPal Yes No
Credit Card Yes No
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner