Site5 vs Phurix

Comparison
Compared options Visit Site5 Visit Phurix
Pricing
13 hosting plans 9 hosting plans
Starting price $4.95 / month $2.45 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.6
2.0
Reliability 1.5
2.0
Pricing 1.5
2.0
User Friendly 1.5
3.0
Support 1.5
1.0
Features 1.5
2.0
User Reviews
168 reviews 1 review
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Latest negative review
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... More received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Less
Very Poor Support
John Irvine,
4.0
Recently my client and I both lost our email services on a phurix host. It was reported to normal support and through their 'urgent' support route but their response was nothing, not even an acknowledgement. 10 days later and... More many emails from us and still no response.
I was on the basic personal option but my client was on small business level option and loss of emails was a serious issue for them so we had no choice but to move to another host. I changed our MX records to point to the new host and got our email functionality back instantly, then I redirect our nameservers. This issue was not the only time we've had poor support so moving hosts had already been discussed; this was the final straw though.
The new host is fastcomet.com and actually worked out cheaper than phurix as we're combining our domains onto the one host, but price is not the main concern, it's the support and so far it has been very good from fastcomet, with a support ticket and online chat options available - something that phurix used to have but dispensed with several years ago unfortunately.
Also their claimed 100% reliability is only on the network connectivity - it doesn't include server downtime!
There may be a solid reason for their total lack of support but as we don't know what this is we didn't have much choice; they've hosted several domains for me for over 10 years but loyalty only goes so far, bye bye phurix.
Less
Shared Hosting
3 plans from $4.95 to $325.00 3 plans from $2.45 to $140.10
Under $4 No

Personal

$2.45 / MO
  • Space: 100.04 MB
  • Bandwidth: 10.04 GB
  • Panel: cpanel
View Personal plan
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan

Family

$6.10 / MO
  • Space: 1 GB
  • Bandwidth: 30 GB
  • Panel: cpanel
View Family plan
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan

Small business

$12.13 / MO
  • Space: 2 GB
  • Bandwidth: 60.01 GB
  • Panel: cpanel
View Small business plan
VPS
7 plans from $4.95 to $325.00 3 plans from $2.45 to $140.10
Under $4 No No
Under $8 No No
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan

Silver

$19.40 / MO
  • Space: 4 GB
  • Bandwidth: Unlimited
View Silver plan
Dedicated Server
No
3 plans from $2.45 to $140.10
Under $4 No No
Under $8 No No
Over $10 No

Entry

$77.14 / MO
  • Space: 512 GB
  • Bandwidth: Unlimited
View Entry plan
Cloud Hosting
3 plans from $4.95 to $325.00
No
Under $4 No No
Under $8 No No
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan
No
Data Centers
4 of 6 1 of 6
North America Yes No
Europe Yes Yes
Asia Yes No
Oceânia No No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 5 of 6
Live Chat Yes No
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
4 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No No
OS Support
1 of 2 2 of 2
Windows/ASP.NET No Yes
Linux Yes Yes
Language Support
2 of 8 0 of 8
PHP Yes No
Java No No
Python Yes No
Node.js No No
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
2 of 6 0 of 6
PayPal Yes No
Credit Card Yes No
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner