Site5 vs Newtek Technology Solutions

Comparison
Compared options Visit Site5 Visit Newtek Technology Solutions
Pricing
13 hosting plans 16 hosting plans
Starting price $4.95 / month $5.99 / month
Free domain Yes No
Coupons No No
User Ratings
1.6
3.9
Reliability 1.5
4.0
Pricing 1.5
4.0
User Friendly 1.5
4.0
Support 1.5
4.0
Features 1.5
4.0
User Reviews
168 reviews 43 reviews
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
23 yr Customer - Newtek is #1
Steven Miller JD,
10
It is rare today that a company provides good customer service.
It is almost impossible to find great customer service
Newtek is my only vendor that provides EXCELLENT customer service.
Today I called into Billing with a que... More stion. Daniel took the call and very quickly solved the problem.
Then, I off-handedly asked him a non-Billing question. He graciously took the question and answered it. He was AWESOME.
If Newtek could clone Daniel and offered to sell the clones to other companies the stock price would triple.
Thank you Newtek management for hiring and retaining folks like Daniel. I have never been disappointed with Newtek Customer Service in 23 years.
Less
Latest negative review
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... More received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Less
Server keeps going down
Arin L,
4.0
Our server has been going down every 2 weeks for the past 2-3 months and I have to call them each time and it took them forever to fix the problem... in the meantime, my whole office can't work and there is no income coming ... More in. The tech support is hard to get hold off, we called them on a Friday, the problem still not fixed by Monday. Horibble ! Cannot depend on this company. Less
Shared Hosting
3 plans from $4.95 to $325.00 3 plans from $5.99 to $489.95
Under $4 No No
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan
No
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan

Small Business

$13.00 / MO
  • Space: 5 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Small Business plan
VPS
7 plans from $4.95 to $325.00 3 plans from $5.99 to $489.95
Under $4 No No
Under $8 No No
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan

Business Value

$57.00 / MO
  • Space: 120 GB
  • Bandwidth: Unlimited
View Business Value plan
Dedicated Server
No
4 plans from $5.99 to $489.95
Under $4 No No
Under $8 No No
Over $10 No

Pentium D

$20.00 / MO
  • Space: 80 GB
  • Bandwidth: Unlimited
View Pentium D plan
Cloud Hosting
3 plans from $4.95 to $325.00 6 plans from $5.99 to $489.95
Under $4 No No
Under $8 No

Linux Small

$5.99 / MO
  • Space: 5 GB
  • Bandwidth: 200 TB
View Linux Small plan
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan

Windows Small

$9.95 / MO
  • Space: 3 GB
  • Bandwidth: 200 TB
View Windows Small plan
Data Centers
4 of 6 1 of 6
North America Yes Yes
Europe Yes No
Asia Yes No
Oceânia No No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
4 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No No
OS Support
1 of 2 2 of 2
Windows/ASP.NET No Yes
Linux Yes Yes
Language Support
2 of 8 0 of 8
PHP Yes No
Java No No
Python Yes No
Node.js No No
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
2 of 6 1 of 6
PayPal Yes No
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner