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NetFirms vs A Small Orange

Comparison
Compared options Visit NetFirms Visit A Small Orange
Pricing
6 hosting plans 20 hosting plans
Starting price $4.95 / month $2.92 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.6
1.9
Reliability 1.9
1.7
Pricing 2.0
2.3
User Friendly 1.4
1.8
Support 1.3
1.3
Features 1.6
2.1
User Reviews
12 reviews 28 reviews
Latest positive review No reviews yet
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
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Latest negative review
Deceptive Billing Practises
MJ Watson,
2.0
When I purchased a business hosting plan with unlimited (ie. FREE) web domains nearly 10 yrs ago, I felt it was a good deal. I auto renewed my domains under the hosting plan and continued this way for some time. However af... More ter a number of years I realized the value I was getting for the money was not equal to what other services were providing so I started to slowly migrate my services away from Netfirms. This spring, I began working on preparing the final migration of my last two domains that are actively hosted on the platform. Turned all the domains to manual bill and rec'd auth codes to transfer them elsewhere. Rec'd email confirmations of this from Netfirms and even a email reminder that my domains would expire if I didn't take immediate action. This happened on May 3 2021. Unbeknownst to me, on May 13, 2021 Netfirms billed me for hosting while having ZERO domains under their platform!! Let me repeat...I had ZERO domains under my profile and the last two that I transferred out were acquired free under the hosting plan. I never paid extra for those domains to renew annually as they were tied to the hosting. Their deceptive billing knowing that I had zero domains to host on their platform triggered a negative balance with Paypal, which is how I had my billing set up. Eventually this caused my Paypal account to be locked as I wasn't aware of this outstanding payment as I believed my services ported out. When I brought the matter up to Netfirms asking for full refund/partial credit for the time remaining, in true fashion they tried to blame ME for not calling them to cancel the hosting plan!!! WTF? What is a backend self-service portal for?? If I move a domain which is directly associated to the hosting plan, then that should trigger the hosting plan to also stop or at least some sort of email communication that my hosting plan would be disrupted. But that must be too hard to implement or at least show some level of customer service or care...Then they tried to say that I had 30 days for a money-backed guarantee had I called about this sooner...yah right. Oh, and to actually locate the screen where you can cancel your subscription is buried so deep without any direct /accessible link proves that they want to make it extremely difficult for you to cancel. When you select the immediate cancellation option, coincidentally no where does it say your billing will also stop immediately. 10+ yrs loyalty and this is what you get. Stay away from them. not worth the headache and they are too damn expensive compared to what you can get elsewhere. Less
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... More me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Less
Shared Hosting
3 plans from $4.95 to $14.99 4 plans from $2.92 to $20.00
Under $4 No

Tiny

$2.92 / MO
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan
Under $8

The PLUS Plan

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View The PLUS Plan plan

Small

$5.00 / MO
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan
Over $10

The ADVANTAGE Plan

$9.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View The ADVANTAGE Plan plan

Medium

$10.00 / MO
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan
VPS
3 plans from $33.00 to $100.00 8 plans from $20.00 to $150.00
Under $4 No No
Under $8 No No
Over $10

512

$33.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View 512 plan

1

$20.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 1 plan
Dedicated Server
No
8 plans from $99.00 to $275.00
Under $4 No No
Under $8 No No
Over $10 No

Xeon E3-1220 V2

$99.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 plan
Data Centers
1 of 6
North America Yes
Europe No
Asia No
Oceania No
South America No
Africa & Middle East No
Support Services
4 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support No Yes
Video guides No Yes
Knowledgebase Yes Yes
CMS support
3 of 9 3 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento No No
Fantastico No No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
1 of 2 2 of 2
Windows/ASP.NET No Yes
Linux Yes Yes
Language Support
3 of 7 3 of 7
PHP Yes Yes
Java No No
Python Yes Yes
Node.js No Yes
Django No No
Perl Yes No
Ruby on Rails No No
Database Support
0 of 3 1 of 3
MongoDB No No
MySQL No Yes
PostgreSQL No No
Payment Types Support
1 of 6 2 of 6
PayPal Yes Yes
Credit Card No Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner