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Site5 vs NetFirms

Comparison
Compared options Visit Site5 Visit NetFirms
Pricing
13 hosting plans 6 hosting plans
Starting price $4.95 / month $4.95 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.6
1.6
Reliability 1.6
1.9
Pricing 1.8
2.0
User Friendly 1.6
1.4
Support 1.4
1.3
Features 1.7
1.6
User Reviews
155 reviews 12 reviews
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Latest negative review
NO NO NO!
Jorge Vergara,
2.4
Login page says "This site is restricted" I have tried to resolve the issue with 6 different support agents, spent more than 2 hours each time, and none of them has been able to help me out. Those guys are completely useless.... More Do yourself a favor and keep your stuff away from this host! Less
Deceptive Billing Practises
MJ Watson,
2.0
When I purchased a business hosting plan with unlimited (ie. FREE) web domains nearly 10 yrs ago, I felt it was a good deal. I auto renewed my domains under the hosting plan and continued this way for some time. However af... More ter a number of years I realized the value I was getting for the money was not equal to what other services were providing so I started to slowly migrate my services away from Netfirms. This spring, I began working on preparing the final migration of my last two domains that are actively hosted on the platform. Turned all the domains to manual bill and rec'd auth codes to transfer them elsewhere. Rec'd email confirmations of this from Netfirms and even a email reminder that my domains would expire if I didn't take immediate action. This happened on May 3 2021. Unbeknownst to me, on May 13, 2021 Netfirms billed me for hosting while having ZERO domains under their platform!! Let me repeat...I had ZERO domains under my profile and the last two that I transferred out were acquired free under the hosting plan. I never paid extra for those domains to renew annually as they were tied to the hosting. Their deceptive billing knowing that I had zero domains to host on their platform triggered a negative balance with Paypal, which is how I had my billing set up. Eventually this caused my Paypal account to be locked as I wasn't aware of this outstanding payment as I believed my services ported out. When I brought the matter up to Netfirms asking for full refund/partial credit for the time remaining, in true fashion they tried to blame ME for not calling them to cancel the hosting plan!!! WTF? What is a backend self-service portal for?? If I move a domain which is directly associated to the hosting plan, then that should trigger the hosting plan to also stop or at least some sort of email communication that my hosting plan would be disrupted. But that must be too hard to implement or at least show some level of customer service or care...Then they tried to say that I had 30 days for a money-backed guarantee had I called about this sooner...yah right. Oh, and to actually locate the screen where you can cancel your subscription is buried so deep without any direct /accessible link proves that they want to make it extremely difficult for you to cancel. When you select the immediate cancellation option, coincidentally no where does it say your billing will also stop immediately. 10+ yrs loyalty and this is what you get. Stay away from them. not worth the headache and they are too damn expensive compared to what you can get elsewhere. Less
Shared Hosting
3 plans from $4.95 to $11.95 3 plans from $4.95 to $14.99
Under $4 No No
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan

The PLUS Plan

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View The PLUS Plan plan
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan

The ADVANTAGE Plan

$9.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View The ADVANTAGE Plan plan
VPS
7 plans from $55.00 to $325.00 3 plans from $33.00 to $100.00
Under $4 No No
Under $8 No No
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan

512

$33.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View 512 plan
Cloud Hosting
3 plans from $20.00 to $36.00
No
Under $4 No No
Under $8 No No
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan
No
Data Centers
4 of 6
North America Yes
Europe Yes
Asia Yes
Oceania No
South America Yes
Africa & Middle East No
Support Services
5 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
5 of 9 3 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes No
Fantastico Yes No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
1 of 2 1 of 2
Windows/ASP.NET No No
Linux Yes Yes
Language Support
2 of 7 3 of 7
PHP Yes Yes
Java No No
Python Yes Yes
Node.js No No
Django No No
Perl No Yes
Ruby on Rails No No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
2 of 6 1 of 6
PayPal Yes Yes
Credit Card Yes No
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner