I have been a Liquid Web customer for 15 years. I have two (2) servers with them and they have always provided excellent products and services at good prices. Also, there support is always friendly, knowledgeable and timely.
Liquid Web vs WebCare360™
|Compared options||Visit Liquid Web||Visit WebCare360™|
|16 hosting plans||15 hosting plans|
|Starting price||$15.00 / month||$3.99 / month|
|197 reviews||173 reviews|
|Latest positive review|| || |
Thumbs Up to these guys for incredible hosting service. My start with them was not really the ideal one as they took a bit long to setup and configure my cPanel and transfer my websites from old host. However, after that no problems till now.
|Latest negative review|| |
Long story short. I spun up a few VMs in an attempt to get sequential IP addresses. The next day I found they limited my account to only allow 1 IP address per VM and didn't tell me why. I tried contacting support, billing... More and then sales but nobody could tell me why I was on a "limited" account. They insisted that I provide my drivers license before they would speak to me. I don't give out my DL to anyone especially when I did nothing wrong.
I then complained on another website and they asked me to contact them directly. Then they went silent, so when I complained again they sent me a message stating I had violated their acceptable use policy and then terminated my account. Their policy is vague and can be used to terminate anyone for any reason.
I still have no idea what my original "infraction" was and was told by several employees in my phone calls I had done nothing wrong. It's my person opinion I am being punished because I complained publicly.
I was treated unfairly throughout this entire process and YES I will go somewhere else. But, not before I let everyone know how I was treated.
I have given support 1 star for their unwillingness to communicate and reliability 1 star because it took ME making phone calls and tracking down what was happening when they limited my account. They didn't other sending me the email to let me know there was an issue until AFTER I complained online. Less
Super slow server. They oversell the hosting. Website always shows "Resource Limit Is Reached" error. Don't waste your money. Avoid this bad hosting.
|3 plans from $3.99 to $9.99|
|Under $4||No|| |
|Under $8||No|| |
|Over $10||No|| |
|7 plans from $15.00 to $135.00||4 plans from $9.99 to $39.99|
|Over $10|| |
Cloud VPS 2GB
|6 plans from $199.00 to $549.00||8 plans from $99.00 to $269.00|
|Over $10|| |
Intel Xeon E3-1230v5
1Gbps: Xeon 3450
|3 plans from $110.98 to $222.58|| |
|Over $10|| |
|0 of 6||1 of 6|
|Africa & Middle East||No||No|
|5 of 6||6 of 6|
|2 of 6||5 of 6|
|2 of 2||2 of 2|
|7 of 8||6 of 8|
|Ruby on Rails||Yes||Yes|
|3 of 3||3 of 3|
Payment Types Support
|2 of 6||0 of 6|