Liquid Web vs Rackspace (July 2024): Which Web Host Wins?

Rackspace vs Liquid Web (2024 Comparison) which should you choose?

Comparison foxes
Winner: Liquid Web
In this Rackspace vs Liquid Web comparison, our extensive tests on both providers cover everything from pricing and performance to customer feedback. We find out which one stands out. This comprehensive analysis gives you a clear picture of why Liquid Web is often the preferred choice for website owners.

Detailed Comparison: Rackspace vs Liquid Web

Hosting Providers Comparison

Pricing

Starting price
$ 0.00 / month
$ 5.00 / month
Free domain
No
Yes
Coupons
Coupons 2

User Ratings

User Friendly
1.8
4.6
Support
1.4
4.5
Features
1.8
4.6
Reliability
1.8
4.6
Pricing
1.7
4.4

User Reviews

Latest positive review
Gen SM
Gen SM
5.0
Rackspace VPS provides unmatched performance.
Rackspace VPS provides unmatched performance, reliability, and outstanding support, Their Technology is the main reason to choose them. With its advan...
ced features and dedicated support team, Rackspace gives me and my website the confidence and focus to grow my business. I also recommend Bluehost and DedicatedCore VPS hosting services that stand out in several key areas.
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Gary Driskill
Gary Driskill
5.0
Liquid Web Support is Excellent
I have been a Liquid Web customer for 15 years. I have two (2) servers with them and they have always provided excellent products and services at goo...
d prices. Also, there support is always friendly, knowledgeable and timely.
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Latest negative review
TOLERO Group
TOLERO Group
1.0
How Rackspace grounded our company to halt…
After being with Rackspace for 15 years our company was by Rackspace stated “hacked via ransomeware” we were never a witness to this but in December o...
f 2022 our systems went down. At the time we had 2 dozen companies on a guaranteed Exchange account that we were charged by Rackspace a $150 a month for our reseller agreement. After the system was down for days we were offered a last minute deal to transfer all our accounts to Microsoft directly to handle an immediate recovery. We were told that we would be charged “$0” for this until the system was restored completely. After the months of recovery, we were told we could have Rackspace and Microsoft install Microsoft Office suite with the Microsoft to resolve the current issues. They ended up added hundreds of accounts to our system and then informed us 2 months later that we now owe Rackspace almost $3500 a month. After dozens of calls and emails to Rackspace they closed our all our email accounts for the dozens of companies that we manage. Because of the lack of support and their inability to correct the issue and to not upgrade our account or migrate them correctly. We waited months with limited communications, the accounts that were affected and then Rackspace shut down our accounts again. During this time I migrated all our accounts and closed all accounts except for the main account because I was still waiting for backup. We did not use or create email accounts with those licenses. I reached out to customer support again, I've followed up with support monthly and being told that I need to pay an insane fee to correct the account and no one ever did. I was finally contacted by the CFO of Rackspace after several emails... and was informed that the mistake was made by them and would be corrected immediately. After all the mixups, and finally getting through to the CFO of Rackspace I was promised that Rackspace would pay our company $3323.33 and provide us an apology. “now I’m getting back from Rackspace that there is no money to be paid our company and no apology for their inability to manage or mismanage all of our accounts!” At this point I would like to give Rackspace a huge “F” for Service and Support. I as A Microsoft Certified System Engineer, and a Cisco Certified Network Professional know Rackspace used to be a creditable source for hosting by reputable companies, but now am so disappointed to say that is definitely not the case any more. I highly encourage all companies and individuals to avoid Rackspace at all cost for any reason or project and if you’re currently using Rackspace I recommend that you start looking into changing hosting solutions.
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Tom James
Tom James
1.6
Much worse than before
LiquidWeb support leaves even urgent tickets left unattended for days. Even if requested they allowed most of my domains/websites SSL expire. Liquidwe...
b support tickets usually look like this: "My name is "some exotic outsourced name", and I'll be assisting you today. Please allow me some time to look into your request and I will update you when I have more information. Please let me know if you have any further questions or concerns in the meantime." Several hours later: "Thanks for your patience. Unfortunately, I have reached the end of my shift. So, I will hand off the ticket for further investigation and one of our admins in the shift will soon look into the issue and update you further. In the meantime, please let us know if you have any further issues, questions, or concerns. We're delighted to assist!" About an hour later: "My name is Daniel and I have picked up this ticket to assist you. Please allow me a few moments to look into this for you." Then repeat the end of shift again and again! Finally days later someone attends the ticket, but they do something and fail to do it right! They allowed all my SSL certificates to expire! And on the chat they ask me am I sure all the SSL expired after I clearly stated and asked them to take a look to see that they all epxired. It's like a mocking game. This is what LiquidWeb has become!
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Shared Hosting

Under $4

WP

$0.00 / month
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cPanel

View WP plan
Under $8
Over $10

Spark WP

$8.40 / month
  • Space: 15 GB
  • Bandwidth: 2 TB
  • Panel: cPanel
  • Number of Sites: 1

View Spark WP plan

VPS

Under $4

Start for free

$0.00 / month
  • Space: Unlimited
  • Bandwidth: Unlimited

View Start for free plan
Under $8

General Compute 1

$5.00 / month
  • Space: 30 GB
  • Bandwidth: Unlimited

View General Compute 1 plan
Over $10

Essential

$20.00 / month
  • Space: 40 GB

View Essential plan

Dedicated Server

Under $4
Under $8
Over $10

Intel Xeon 1230 v5

$75.00 / month
  • Space: 240 GB
  • Bandwidth: Unlimited

View Intel Xeon 1230 v5 plan

Cloud Hosting

Under $4
Under $8
Over $10

Intel Xeon E-2356G

$159.00 / month
  • Space: 480 GB
  • Bandwidth: 10 TB

View Intel Xeon E-2356G plan

Website Builder

Under $4
Under $8
Over $10

CDN

Under $4
Under $8
Over $10

Data Centers

North America
Europe
Asia
Oceânia
South America
Africa & Middle East

CMS support

Wordpress
Joomla
Drupal
Magento
Softaculous
Presta Shop

OS Support

Windows
Linux

Language Support

PHP
Java
Python
NodeJS
Django
Perl
Ruby on Rails
ASP.NET

Database Support

MongoDB
MySQL
PostgreSQL

Payment Types Support

PayPal
Credit Card
Skrill
Wire Transfer
Webmoney
Bitcoin

Services Support

Live Chat
Phone Support
Email Support
Forum Support
Video guides
Knowledgebase
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed. While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies. This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
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