Rackspace vs Liquid Web

Comparison
Compared options Visit Rackspace Visit Liquid Web
Pricing
0 hosting plans 16 hosting plans
Starting price $0.00 / month $15.00 / month
Free domain No Yes
Coupons No No
User Ratings
1.8
4.6
Reliability 2.0
4.5
Pricing 2.0
4.5
User Friendly 2.0
4.5
Support 1.5
4.5
Features 2.0
4.5
User Reviews
42 reviews 197 reviews
Latest positive review
Recommend product
Barbara Skiadas,
10
I purchased the rock space ac 1200 dual band WiFi repeater. My WiFi was spotty in my house and this cured the problem. I watch Hulu and before this product Hulu would buffer all the time. Now it only buffers for a few seconds... More in the beginning then all is perfect. Wish I knew about this last year. Less
Liquid Web Support is Excellent
Gary Driskill,
10
I have been a Liquid Web customer for 15 years. I have two (2) servers with them and they have always provided excellent products and services at good prices. Also, there support is always friendly, knowledgeable and timely.
Latest negative review
Used to be great company.Tech support takes hours to reach. Don’t return phone calls. Credentials changed without notice
James Dorroh,
4.8
Long delays (hours) for support
Server changed without notice (so no email)
2nd tier support takes 48 hours on Saturday
Techs thick accents-hard to understand.
Cancelled for Complaining
Aaron Crow,
5.6
Long story short. I spun up a few VMs in an attempt to get sequential IP addresses. The next day I found they limited my account to only allow 1 IP address per VM and didn't tell me why. I tried contacting support, billing... More and then sales but nobody could tell me why I was on a "limited" account. They insisted that I provide my drivers license before they would speak to me. I don't give out my DL to anyone especially when I did nothing wrong.
I then complained on another website and they asked me to contact them directly. Then they went silent, so when I complained again they sent me a message stating I had violated their acceptable use policy and then terminated my account. Their policy is vague and can be used to terminate anyone for any reason.
I still have no idea what my original "infraction" was and was told by several employees in my phone calls I had done nothing wrong. It's my person opinion I am being punished because I complained publicly.
I was treated unfairly throughout this entire process and YES I will go somewhere else. But, not before I let everyone know how I was treated.
I have given support 1 star for their unwillingness to communicate and reliability 1 star because it took ME making phone calls and tracking down what was happening when they limited my account. They didn't other sending me the email to let me know there was an issue until AFTER I complained online.
Less
VPS
No
7 plans from $15.00 to $135.00
Under $4 No No
Under $8 No No
Over $10 No

Cloud VPS 2GB

$15.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Cloud VPS 2GB plan
Dedicated Server
No
6 plans from $199.00 to $549.00
Under $4 No No
Under $8 No No
Over $10 No

Intel Xeon E3-1230v5

$199.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Intel Xeon E3-1230v5 plan
Cloud Hosting
No
3 plans from $110.98 to $222.58
Under $4 No No
Under $8 No No
Over $10 No

Standard

$110.98 / MO
  • Space: 960 GB
  • Bandwidth: 10 TB
View Standard plan
Data Centers
4 of 6 2 of 6
North America Yes Yes
Europe Yes Yes
Asia Yes No
Oceânia Yes No
South America No No
Africa & Middle East No No
Support Services
6 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
4 of 6 2 of 6
WordPress Yes No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes No
Softaculous No No
PrestaShop No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
1 of 8 7 of 8
PHP Yes Yes
Java No Yes
Python No Yes
Node.js No Yes
Django No Yes
Perl No Yes
Ruby on Rails No Yes
ASP.NET No No
Database Support
2 of 3 3 of 3
MongoDB Yes Yes
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
1 of 6 2 of 6
PayPal No Yes
Credit Card Yes No
Moneybookers No No
Wire Transfer No Yes
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner

Winner: Liquid Web

Max Ostryzhko Senior Web Developer, HostAdvice CTO

We took some time to compare the hosting services of Rackspace and LiquidWeb to see which one is better. After just a few minutes we found that LiquidWeb is by far the better hosting provider. They give new customers a free domain name for a year, which is a great way to start. Their users give them an average score of 9.6 out of 10, which his far better than the 5.0 out of 10 that Rackspace receives. LiquidWeb also offers several extra types of hosting so users will be able to choose exactly what they want.