SOFTSHELL HOSTING LTD vs Knownhost

Comparison
Compared options Visit SOFTSHELL HOSTING LTD Visit Knownhost
Pricing
7 hosting plans 34 hosting plans
Starting price $0.00 / month $3.47 / month
Free domain No No
Coupons No 2 coupons
User Ratings
4.0
4.9
Reliability 4.0
5.0
Pricing 4.0
5.0
User Friendly 4.0
5.0
Support 4.0
5.0
Features 4.0
5.0
User Reviews
4 reviews 410 reviews
Latest positive review
Happy with the service
Jaõa Sil,
10
I have two servers, one in Amsterdam and one in California. Been a client for a little over a year and both have been runing smooth without any downtime.
Unbelievable tech support
Ron Dunn,
10
I've used numerous web hosting companies over the years and I've left most of them due to bad tech support - KnownHost has the best tech support I've experienced in my 20+ years of web hosting.
Latest negative review
Not recommended
simon Q,
2.0
Please be careful when choosing this company . I chose a VPS from this company and paid annually. As soon as I installed the lnmp environment, The VPS server was closed, the company support saying that I was sending spam, and... More then I filed a protest. After reinstalling the system, it turned on again. I continued to install lnmp and actively closed port 25. When I slept, I found that the service was terminated. The reason was still spam, So I asked them to investigate this situation and refund. At the time of purchase, their website clearly stated that there was a 30-day money-back guarantee. As a result, they refused my refund request. I asked them to actively check my behavior on the server because of their so-called spam, I did not send it. But they do not respond to my request.
There is another weird thing. At the beginning of the service, I could not log in to their vps server with ssh. After I sent a service order request, I could log in.
I suspect that they control the client's server for improper gain, or that the server is completely hacked.
Please be cautious.
Less
not responsive- bad support
John D,
2.0
Claimed profile - Hasn’t replied to negative reviews
Well doesn't that say it all!
Negative support (basics only)
Superficial!
Arrogant and if you have any real needs they will just brush you OFF and AWAY!
So many limitations... More (hidden) and not WP friendly.
STAY AWAY from those SMALL hosting company!
Less
Shared Hosting
3 plans from $2.99 to $9.99 3 plans from $3.47 to $9.97
Under $4

Starter

$2.99 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: direct-admin
View Starter plan

Basic Shared Hosting

$3.47 / MO
  • Space: 5 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic Shared Hosting plan
Under $8

Professional

$5.99 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
  • Panel: direct-admin
View Professional plan

Standard Shared Hosting

$6.47 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Standard Shared Hosting plan
Over $10

Business

$9.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
  • Panel: direct-admin
View Business plan

Professional Shared Hosting

$9.97 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Professional Shared Hosting plan
VPS
No
10 plans from $5.00 to $100.00
Under $4 No No
Under $8 No

Entry Unmanaged VPS

$5.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Entry Unmanaged VPS plan
Over $10 No

Entry Plus Unmanaged

$10.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Entry Plus Unmanaged plan
Dedicated Server
No
11 plans from $49.00 to $373.00
Under $4 No No
Under $8 No No
Over $10 No

Dual Intel Xeon E5620

$49.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Dual Intel Xeon E5620 plan
Cloud Hosting
No
4 plans from $50.00 to $120.00
Under $4 No No
Under $8 No No
Over $10 No

Basic Cloud

$50.00 / MO
  • Space: 60 GB
  • Bandwidth: 2 TB
View Basic Cloud plan
Website Builder
No
2 plans from $5.98 to $9.98
Under $4 No No
Under $8 No

Entry Level WordPress

$5.98 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View Entry Level WordPress plan
Over $10 No

Business Level WordPress

$9.98 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Business Level WordPress plan
Resellers
3 plans from $6.99 to $16.99 4 plans from $6.97 to $27.47
Under $4 No No
Under $8

Starter

$6.99 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
  • Panel: direct-admin
View Starter plan

Basic Reseller Hosting

$6.97 / MO
  • Space: 25 GB
  • Bandwidth: 800.05 GB
  • Panel: cpanel
View Basic Reseller Hosting plan
Over $10

Professional

$9.99 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
  • Panel: direct-admin
View Professional plan

Standard Reseller Hosting

$9.97 / MO
  • Space: 50 GB
  • Bandwidth: 1.17 TB
  • Panel: cpanel
View Standard Reseller Hosting plan
DDoS Protection Services
1 plan from $0.00 to $0.00
No
Under $4

DDoS Protection 500+ Gbps Included for FREE

$0.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View DDoS Protection 500+ Gbps Included for FREE plan
No
Under $8 No No
Over $10 No No
Data Centers
1 of 6 2 of 6
North America No Yes
Europe Yes Yes
Asia No No
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
2 of 6 4 of 6
Live Chat Yes Yes
Phone Support No No
Email Support Yes Yes
Forum Support No Yes
Video guides No No
Knowledgebase No Yes
CMS support
5 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop Yes Yes
OS Support
1 of 2 1 of 2
Windows/ASP.NET No No
Linux Yes Yes
Language Support
5 of 8 5 of 8
PHP Yes Yes
Java Yes Yes
Python Yes Yes
Node.js Yes No
Django No No
Perl Yes Yes
Ruby on Rails No Yes
ASP.NET No No
Database Support
2 of 3 2 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL Yes Yes
Payment Types Support
0 of 6 1 of 6
PayPal No Yes
Credit Card No No
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner