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SoftLayer vs Knownhost

Comparison
Compared options Visit SoftLayer Visit Knownhost
Pricing
5 hosting plans 34 hosting plans
Starting price $25.00 / month $3.47 / month
Free domain No No
Coupons No 2 coupons
User Ratings
1.9
4.9
Reliability 2.1
5.0
Pricing 1.5
4.8
User Friendly 1.8
4.9
Support 1.7
5.0
Features 2.2
4.9
User Reviews
11 reviews 338 reviews
Latest positive review
Perfect support and reliability for many years :)
Kostas Dakanalis,
9.6
Top hosting company for real online business !!!
Excellent service
Emiliano Carrillo,
10
I'm a Knownhost customer, since April 2008.
The best service, safe, stable, always online. Excellent quality.
Technical support is the best.
Good price, but I would like a lower price on VPS, however, quality, security, speed... More , and stability are the most important and knownhost.com has it. Less
Latest negative review
Softlayer is no longer a good hosting solution. Save yourself the headaches and avoid them.
Ty Roden,
3.6
Softlayer used to be a good company to have for hosting. Little by little it has become less support and more fees - everywhere. They just closed a datacenter in Dallas - they sent out migration emails to people saying that s... More ervers were being migrated. Not very clear.
They literally turned off all servers in that datacenter even if you were a paying client, and proceeded to flat delete all data. If you missed the email, tough. I have spoken with others that were affected by this, same response. " We will give you 2 free months of service, but your data is gone ". Considering that these servers were virtuals, they could have literally just migrated the files to operational servers, instead they send emails, and just shut you off. Period. This is horrible and unprofessional. AVOID AT ALL COSTS.
Less
Dreadful support - site down for 3 days
Tony Featherstone,
2.8
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... More stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. Less
Shared Hosting
No
3 plans from $3.47 to $9.97
Under $4 No

Basic Shared Hosting

$3.47 / MO
  • Space: 5 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic Shared Hosting plan
Under $8 No

Standard Shared Hosting

$6.47 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Standard Shared Hosting plan
Over $10 No

Professional Shared Hosting

$9.97 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Professional Shared Hosting plan
VPS
1 plan from $27.60 to $27.60 10 plans from $5.00 to $100.00
Under $4 No No
Under $8 No

Entry Unmanaged VPS

$5.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Entry Unmanaged VPS plan
Over $10

Custom

$27.60 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View Custom plan

Entry Plus Unmanaged

$10.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Entry Plus Unmanaged plan
Dedicated Server
3 plans from $158.00 to $1,439.00 11 plans from $49.00 to $373.00
Under $4 No No
Under $8 No No
Over $10

Custom Single Processor

$158.00 / MO
  • Space: 500 GB
  • Bandwidth: Unlimited
View Custom Single Processor plan

Dual Intel Xeon E5620

$49.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Dual Intel Xeon E5620 plan
Cloud Hosting
1 plan from $25.00 to $25.00 4 plans from $50.00 to $120.00
Under $4 No No
Under $8 No No
Over $10

Virtual Servers - Custom

$25.00 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View Virtual Servers - Custom plan

Basic Cloud

$50.00 / MO
  • Space: 60 GB
  • Bandwidth: 2 TB
View Basic Cloud plan
Website Builder
No
2 plans from $5.98 to $9.98
Under $4 No No
Under $8 No

Entry Level WordPress

$5.98 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View Entry Level WordPress plan
Over $10 No

Business Level WordPress

$9.98 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Business Level WordPress plan
Resellers
No
4 plans from $6.97 to $27.47
Under $4 No No
Under $8 No

Basic Reseller Hosting

$6.97 / MO
  • Space: 25 GB
  • Bandwidth: 800.05 GB
  • Panel: cpanel
View Basic Reseller Hosting plan
Over $10 No

Standard Reseller Hosting

$9.97 / MO
  • Space: 50 GB
  • Bandwidth: 1.17 TB
  • Panel: cpanel
View Standard Reseller Hosting plan
Data Centers
5 of 6 2 of 6
North America Yes Yes
Europe Yes Yes
Asia Yes No
Oceania Yes No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support Yes Yes
Video guides No No
Knowledgebase Yes Yes
CMS support
0 of 9 8 of 9
WordPress No Yes
Managed Wordpress No Yes
Joomla No Yes
Drupal No Yes
Magento No Yes
Fantastico No Yes
Softaculous No No
PrestaShop No Yes
Zen Cart No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
3 of 7 5 of 7
PHP Yes Yes
Java Yes Yes
Python Yes Yes
Node.js No No
Django No No
Perl No Yes
Ruby on Rails No Yes
Database Support
2 of 3 2 of 3
MongoDB Yes No
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
1 of 6 2 of 6
PayPal Yes Yes
Credit Card No Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner