| Compared options |
 |
 |
|---|---|---|
Pricing |
25 hosting plans | 34 hosting plans |
| Starting price | $2.24 / month | $3.47 / month |
| Free domain | No | No |
| Coupons | No | 2 coupons |
User Ratings |
2.2 | 4.9 |
| Reliability | 2.0 | 5.0 |
| Pricing | 3.0 | 5.0 |
| User Friendly | 2.5 | 5.0 |
| Support | 1.5 | 5.0 |
| Features | 2.0 | 5.0 |
User Reviews |
13 reviews | 362 reviews |
| Latest positive review |
Easy to use hosting
Lisa Johnton,
This is the best hosting in Italy that I have ever tried. They are really helpful and give you everything you need.
|
Great Tech Support
Elisabeth Archambault,
I have high praise for the technical support team at KnownHost. I have a few sites on a KnownHost server and needed help to migrate another site from an outside host. It was a complex migration at the limits of my skill level...
More
s, and the technical team helped with many tweaks to get some very old software working on the new server. The job took half a week and many ticket updates but the site has been running smoothly for a month now. The job was outside the scope of their free migration help but the fee I paid was money well spent. I interacted with several people on the team and every one had a cheerful, can-do attitude. And got the job done!!! I am a very happy camper.
Less
|
| Latest negative review |
Technical issues & no refund (avoid SeFlow)
Arthur Borsboom,
The price is low and the quality of the services reflect that. A response of the support team is usually fast. However when there is more technical complicated issue at hand (more than stop/start server), a solution can take ...
More
look, or is ignored. Here are my annoyances, to warn other people. I have communicated these to SeFlow as feedback and asked my remaining credit back. They refused in which I gave them a last chance to do this, or I would post this feedback online. So here it is. :)
- Several times I have encountered that the CloudFlow virtual server was turned off unexpectedly. When I reported this, the answer was more or less: "this service is not great, you should take the more expensive one". - Several times I have encountered that the CloudFlow virtual server did not start after a shutdown. I had to open a ticket to request help for repair and start the server. - I have had issues with the billing of this virtual server, where the changes of resources (CPU, RAM) did not reflect the hourly rate. Although this got fixed, it took a lot of time and wasted effort from my side. - I recently (March 2021) encountered a failure that the virtual server did not run. It was related to the fire at OVH. But there was no communication until I opened a support ticket. After that the communication appeared, which was very lean and more or less blaming OVH. There was no decent recovery plan or any real announcement/advice what to do next. The server is still offline and cannot be started. I cannot even destroy it. - The support team puts the blame several times at the software or services of their partners. It is the other one; not them.... Strange, I thought I had a contract with SeFlow and not with their partners. ;-) - The company does not do refund: "There is no refund policy". Charming, while so many problems. If you chose to use SeFlow, which I advice against, add the minimum of credit, since you won't get anything back. Even if their services are under performing. Less |
Dreadful support - site down for 3 days
Tony Featherstone,
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi...
More
stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.
Less
|
|
Shared Hosting
|
No |
3 plans from $3.47 to $9.97 |
| Under $4 | No |
Basic Shared Hosting
|
| Under $8 | No |
Standard Shared Hosting
|
| Over $10 | No |
Professional Shared Hosting
|
|
VPS
|
3 plans from $4.10 to $164.29 | 10 plans from $5.00 to $100.00 |
| Under $4 | No | No |
| Under $8 | ||
| Over $10 | ||
|
Dedicated Server
|
12 plans from $27.05 to $111.55 | 11 plans from $49.00 to $373.00 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 |
Intel QuadCore I5 2500
|
Dual Intel Xeon E5620
|
|
Cloud Hosting
|
10 plans from $2.24 to $675.40 | 4 plans from $50.00 to $120.00 |
| Under $4 | No | |
| Under $8 | No | No |
| Over $10 | ||
|
Website Builder
|
No |
2 plans from $5.98 to $9.98 |
| Under $4 | No | No |
| Under $8 | No | |
| Over $10 | No |
Business Level WordPress
|
|
Resellers
|
No |
4 plans from $6.97 to $27.47 |
| Under $4 | No | No |
| Under $8 | No |
Basic Reseller Hosting
|
| Over $10 | No |
Standard Reseller Hosting
|
|
Data Centers
|
2 of 6 | |
| North America | Yes | |
| Europe | Yes | |
| Asia | No | |
| Oceânia | No | |
| South America | No | |
| Africa & Middle East | No | |
Support Services |
0 of 6 | 4 of 6 |
| Live Chat | No | Yes |
| Phone Support | No | No |
| Email Support | No | Yes |
| Forum Support | No | Yes |
| Video guides | No | No |
| Knowledgebase | No | Yes |
CMS support |
0 of 6 | 5 of 6 |
| WordPress | No | Yes |
| Joomla | No | Yes |
| Drupal | No | Yes |
| Magento | No | Yes |
| Softaculous | No | No |
| PrestaShop | No | Yes |
OS Support |
0 of 2 | 1 of 2 |
| Windows/ASP.NET | No | No |
| Linux | No | Yes |
Language Support |
0 of 8 | 5 of 8 |
| PHP | No | Yes |
| Java | No | Yes |
| Python | No | Yes |
| Node.js | No | No |
| Django | No | No |
| Perl | No | Yes |
| Ruby on Rails | No | Yes |
| ASP.NET | No | No |
Database Support |
0 of 3 | 2 of 3 |
| MongoDB | No | No |
| MySQL | No | Yes |
| PostgreSQL | No | Yes |
Payment Types Support |
1 of 6 | 2 of 6 |
| PayPal | No | Yes |
| Credit Card | Yes | Yes |
| Moneybookers | No | No |
| Wire Transfer | No | No |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |
 Winner |
To make the experience of HostAdvice users better we collect next information about reviewer:
Full Name - we show it in the review in different places on our website and inside our widgets on 3rd party websites if they use it.
Email Address - we never show the author's email to other users and use it only for the following purposes:
This information is optional and you can skip it if you don't want to share this.
Link to social page - we use the link to the social profile to get user avatar from it and makes author's name a link so users can be sure that this review is posted by the real person. It will be shown in the review in different places on our website and inside our widgets on 3rd party websites if they use it. This information is optional and you can skip it if you don't want to share this.
IP address - we use this information to show the flag of reviewer's country in the review also to detect the scam reviews. We collect this information automatically when the review is posted by the author. We don't show IP address to other users.
Important! All reviewers can request the deletion of any personal information and it will be deleted within the 48 hours after the request.
