Long time customer
Laura Sedor,
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
| Compared options |  |  |
|---|---|---|
Pricing | 34 hosting plans | 10 hosting plans |
| Starting price | $0.50 / month | $5.00 / month |
| Free domain | Yes | No |
| Coupons | No | No |
User Ratings | 1.5 | 3.6 |
| Reliability | 1.5 | 4.0 |
| Pricing | 2.0 | 3.5 |
| User Friendly | 1.5 | 3.5 |
| Support | 1.5 | 4.0 |
| Features | 1.5 | 3.5 |
User Reviews | 361 reviews | 8 reviews |
| Latest positive review | |  Great service Vesa H., Great service. The transparent pricing and billing helps a lot as I'm not running a massive business. The performance difference compared to other cloud providers seems to be significant, at least on the lower end of the spec spectrum! |
| Latest negative review |  Horrible Support Javad Ebrahimpour, My feedback is that your service / support is too poor, which I will publish as my review, more than a year ago I moved from another one to IONOS for a better price and when needed help realized the mistake I did so I am movi... More ng back to the previous one, paying a bit more expensive but I have the standard support. It would be good if one day IONOS educates its support team and takes care of customers as they deserve. I have read comments on different platforms (Twitter, YouTube, etc) and I am not the only one disappointed! So something is very wrong with your support team. Less |  Worst support, waiting for a response for past 3-days Ashok Ahuja, One my worst decision to switch to UpCloud. Account suspended for petty reason, sent all the required details to the abuse team & waiting for a response for more than 3-days now. Incurring huge business losses. No support at all. |
| Shared Hosting | 3 plans from $0.50 to $8.00 | No |
| Under $4 | Essential
| No |
| Under $8 | No | |
| Over $10 | No | No |
| VPS | 5 plans from $2.00 to $18.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Dedicated Server | 8 plans from $40.00 to $150.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Cloud Hosting | 12 plans from $4.00 to $220.00 | 10 plans from $5.00 to $640.00 |
| Under $4 | No | |
| Under $8 | ||
| Over $10 | ||
| Website Builder | 3 plans from $1.00 to $10.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| SSL | 3 plans from $20.00 to $200.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Data Centers | 0 of 6 | 4 of 6 |
| North America | No | Yes |
| Europe | No | Yes |
| Asia | No | Yes |
| Oceânia | No | Yes |
| South America | No | No |
| Africa & Middle East | No | No |
Support Services | 5 of 6 | 4 of 6 |
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Forum Support | No | No |
| Video guides | Yes | No |
| Knowledgebase | Yes | Yes |
CMS support | 3 of 6 | 5 of 6 |
| WordPress | Yes | Yes |
| Joomla | Yes | Yes |
| Drupal | Yes | Yes |
| Magento | No | Yes |
| Softaculous | No | No |
| PrestaShop | No | Yes |
OS Support | 2 of 2 | 2 of 2 |
| Windows/ASP.NET | Yes | Yes |
| Linux | Yes | Yes |
Language Support | 5 of 8 | 7 of 8 |
| PHP | Yes | Yes |
| Java | Yes | Yes |
| Python | Yes | Yes |
| Node.js | No | Yes |
| Django | No | Yes |
| Perl | No | Yes |
| Ruby on Rails | Yes | Yes |
| ASP.NET | Yes | No |
Database Support | 1 of 3 | 3 of 3 |
| MongoDB | No | Yes |
| MySQL | Yes | Yes |
| PostgreSQL | No | Yes |
Payment Types Support | 0 of 6 | 3 of 6 |
| PayPal | No | Yes |
| Credit Card | No | Yes |
| Moneybookers | No | No |
| Wire Transfer | No | Yes |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |  Winner |
