Long time customer
Laura Sedor,
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
IONOS vs Planet Hippo
| Compared options |  |  |
|---|---|---|
Pricing | 36 hosting plans | 3 hosting plans |
| Starting price | $0.50 / month | $1.21 / month |
| Free domain | Yes | Yes |
| Coupons | No | No |
User Ratings | 1.5 | 3.0 |
| Reliability | 1.5 | 3.0 |
| Pricing | 2.0 | 3.0 |
| User Friendly | 1.5 | 3.0 |
| Support | 1.5 | 3.0 |
| Features | 1.5 | 3.0 |
User Reviews | 366 reviews | 4 reviews |
| Latest positive review | |  Super Friendly with Great Prices Hollis Office Sollutions, We use Planet Hippo for a variety of things but their reliable hosting is what takes the cake. we have been received a lot of support over the years for our web hosting needs and their response has always been quick and efficient! |
| Latest negative review |  A FUIR SOLAIRE CYRIL, Bonjour A Fuir !! une vrai arnaque nous avions plus de 80 domaines chez ionos une vrai catastrophe des sur facturation on vous oblige a prendre des services qui ne sont pas utile des coupure de site sans explication aucune s... More écurisation un vrai bazar je vous conseille de voir ailleurs avec un meilleur service . 1 ETOILE C EST ENCORE BEAUCOUP Less | Non-existent support and beware of being over-charged or repeatedly charged despite cancelling your account Cordelia Elliott, I briefly had their hosting service but when the contract came around for review, I decided to cancel and go with another provider. However, Planet Hippo did not want me to leave so they continued to access my credit card and... More charge me for an account I had closed. Thus far calling them, live chat and email support have failed. I am promised that they will "look into it" but the only response I receive from them is a statement stating that this medium level support ticket is closed. I agree whole heatedly with the recent reviewer that no one seems to read a support ticket because all you receive is a canned response. Seriously, isn't accessing a client's stored credit card information months, nay, nearly a year after they cancelled worthy of a considered response? Apparently, not in their case. All they have done is close the ticket and ignore it. My bank is having to step in. Less |
| Shared Hosting | 4 plans from $0.50 to $220.00 | 1 plan from $1.21 to $14.50 |
| Under $4 | Essential
| The One Account
|
| Under $8 | No | |
| Over $10 | No | No |
| VPS | 6 plans from $0.50 to $220.00 | 1 plan from $1.21 to $14.50 |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | ||
| Dedicated Server | 8 plans from $0.50 to $220.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Cloud Hosting | 12 plans from $0.50 to $220.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Website Builder | 3 plans from $0.50 to $220.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Resellers | No | 1 plan from $1.21 to $14.50 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | cPanel Reseller Plus
|
| SSL | 3 plans from $0.50 to $220.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Data Centers | 2 of 6 | 1 of 6 |
| North America | Yes | No |
| Europe | Yes | Yes |
| Asia | No | No |
| Oceânia | No | No |
| South America | No | No |
| Africa & Middle East | No | No |
Support Services | 5 of 6 | 3 of 6 |
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Forum Support | No | No |
| Video guides | Yes | No |
| Knowledgebase | Yes | No |
CMS support | 3 of 6 | 1 of 6 |
| WordPress | Yes | Yes |
| Joomla | Yes | No |
| Drupal | Yes | No |
| Magento | No | No |
| Softaculous | No | No |
| PrestaShop | No | No |
OS Support | 2 of 2 | 1 of 2 |
| Windows/ASP.NET | Yes | No |
| Linux | Yes | Yes |
Language Support | 5 of 8 | 2 of 8 |
| PHP | Yes | Yes |
| Java | Yes | Yes |
| Python | Yes | No |
| Node.js | No | No |
| Django | No | No |
| Perl | No | No |
| Ruby on Rails | Yes | No |
| ASP.NET | Yes | No |
Database Support | 1 of 3 | 1 of 3 |
| MongoDB | No | No |
| MySQL | Yes | Yes |
| PostgreSQL | No | No |
Payment Types Support | 2 of 6 | 0 of 6 |
| PayPal | Yes | No |
| Credit Card | Yes | No |
| Moneybookers | No | No |
| Wire Transfer | No | No |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |  Winner |