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Comparison
Compared options Visit IONOS Visit Planet Hippo
Pricing
34 hosting plans 3 hosting plans
Starting price $0.50 / month $1.23 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.5
3.0
Reliability 1.5
3.0
Pricing 2.0
3.0
User Friendly 1.5
3.0
Support 1.5
3.0
Features 1.5
3.0
User Reviews
361 reviews 4 reviews
Latest positive review
Long time customer
Laura Sedor,
8.0
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
Super Friendly with Great Prices
Hollis Office Sollutions,
9.6
We use Planet Hippo for a variety of things but their reliable hosting is what takes the cake. we have been received a lot of support over the years for our web hosting needs and their response has always been quick and efficient!
Latest negative review
Horrible Support
Javad Ebrahimpour,
4.8
My feedback is that your service / support is too poor, which I will publish as my review, more than a year ago I moved from another one to IONOS for a better price and when needed help realized the mistake I did so I am movi... More ng back to the previous one, paying a bit more expensive but I have the standard support.
It would be good if one day IONOS educates its support team and takes care of customers as they deserve. I have read comments on different platforms (Twitter, YouTube, etc) and I am not the only one disappointed! So something is very wrong with your support team.
Less
Non-existent support and beware of being over-charged or repeatedly charged despite cancelling your account
Cordelia Elliott,
2.0
I briefly had their hosting service but when the contract came around for review, I decided to cancel and go with another provider. However, Planet Hippo did not want me to leave so they continued to access my credit card and... More charge me for an account I had closed. Thus far calling them, live chat and email support have failed. I am promised that they will "look into it" but the only response I receive from them is a statement stating that this medium level support ticket is closed. I agree whole heatedly with the recent reviewer that no one seems to read a support ticket because all you receive is a canned response. Seriously, isn't accessing a client's stored credit card information months, nay, nearly a year after they cancelled worthy of a considered response? Apparently, not in their case. All they have done is close the ticket and ignore it. My bank is having to step in. Less
Shared Hosting
3 plans from $0.50 to $8.00 1 plan from $1.23 to $1.23
Under $4

Essential

$4.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 1
View Essential plan

The One Account

$1.00 / MO
  • Space: 1 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View The One Account plan
Under $8

Expert

$8.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View Expert plan
No
Over $10 No No
VPS
5 plans from $2.00 to $18.00 1 plan from $14.71 to $14.71
Under $4

Virtual Server S

$2.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View Virtual Server S plan
No
Under $8

Virtual Server L

$8.00 / MO
  • Space: 120 GB
  • Bandwidth: Unlimited
View Virtual Server L plan
No
Over $10

Virtual Server XXL

$18.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Virtual Server XXL plan

VPS Base

$11.99 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS Base plan
Dedicated Server
8 plans from $40.00 to $150.00
No
Under $4 No No
Under $8 No No
Over $10

A8i

$40.00 / MO
  • Space: 1.95 TB
  • Bandwidth: Unlimited
View A8i plan
No
Cloud Hosting
12 plans from $4.00 to $220.00
No
Under $4

Cloud Server XS

$4.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Cloud Server XS plan
No
Under $8

Cloud Server S

$5.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Cloud Server S plan
No
Over $10

Cloud Server M

$12.00 / MO
  • Space: 60 GB
  • Bandwidth: Unlimited
View Cloud Server M plan
No
Website Builder
3 plans from $1.00 to $10.00
No
Under $4

Starter

$1.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Starter plan
No
Under $8

Plus

$5.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Plus plan
No
Over $10

Pro

$10.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Pro plan
No
Resellers
No
1 plan from $11.03 to $11.03
Under $4 No No
Under $8 No No
Over $10 No

cPanel Reseller Plus

$8.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View cPanel Reseller Plus plan
SSL
3 plans from $20.00 to $200.00
No
Under $4 No No
Under $8 No No
Over $10

SSL Starter

$20.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View SSL Starter plan
No
Data Centers
0 of 6 1 of 6
North America No No
Europe No Yes
Asia No No
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 3 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides Yes No
Knowledgebase Yes No
CMS support
3 of 6 1 of 6
WordPress Yes Yes
Joomla Yes No
Drupal Yes No
Magento No No
Softaculous No No
PrestaShop No No
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
5 of 8 2 of 8
PHP Yes Yes
Java Yes Yes
Python Yes No
Node.js No No
Django No No
Perl No No
Ruby on Rails Yes No
ASP.NET Yes No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
0 of 6 0 of 6
PayPal No No
Credit Card No No
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

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Winner

Winner