Long time customer
Laura Sedor,
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
| Compared options |  |  |
|---|---|---|
Pricing | 34 hosting plans | 6 hosting plans |
| Starting price | $0.50 / month | $4.95 / month |
| Free domain | Yes | Yes |
| Coupons | No | No |
User Ratings | 1.5 | 1.7 |
| Reliability | 1.5 | 2.0 |
| Pricing | 2.0 | 2.0 |
| User Friendly | 1.5 | 1.5 |
| Support | 1.5 | 1.5 |
| Features | 1.5 | 1.5 |
User Reviews | 361 reviews | 14 reviews |
| Latest positive review | | No reviews yet |
| Latest negative review |  Horrible Support Javad Ebrahimpour, My feedback is that your service / support is too poor, which I will publish as my review, more than a year ago I moved from another one to IONOS for a better price and when needed help realized the mistake I did so I am movi... More ng back to the previous one, paying a bit more expensive but I have the standard support. It would be good if one day IONOS educates its support team and takes care of customers as they deserve. I have read comments on different platforms (Twitter, YouTube, etc) and I am not the only one disappointed! So something is very wrong with your support team. Less |  Worst experience ever (scammers) Tanya hb, Save yourself the time and stress- go with ANY other web host! I've been with Netfirms for 18 years and finally had to pull the plug today. I had them succesfully remove a card from my account in September as it belonged to s... More omeone who has passed away. Even though the card was removed from my account, they still tried to charge that same card in January (4 months later) and are holding me responsible for a charge back fee and have suspended my hosting account until it is paid. 48 minutes on the phone with a customer service rep who wpuld not listen got me absolutely nowhere. The customer service rep could not understand that this was an issue with Netfirms' billing and kept telling me I need to talk to the deceased person's non existing bank/credit card company! Wow, the only thing that makes sense here is to switch hosting companies! Less |
| Shared Hosting | 3 plans from $0.50 to $8.00 | 3 plans from $4.95 to $14.99 |
| Under $4 | Essential
| No |
| Under $8 | The PLUS Plan
| |
| Over $10 | No | The ADVANTAGE Plan
|
| VPS | 5 plans from $2.00 to $18.00 | 3 plans from $33.00 to $100.00 |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | ||
| Dedicated Server | 8 plans from $40.00 to $150.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Cloud Hosting | 12 plans from $4.00 to $220.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Website Builder | 3 plans from $1.00 to $10.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| SSL | 3 plans from $20.00 to $200.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Data Centers | 0 of 6 | 0 of 6 |
| North America | No | No |
| Europe | No | No |
| Asia | No | No |
| Oceânia | No | No |
| South America | No | No |
| Africa & Middle East | No | No |
Support Services | 5 of 6 | 4 of 6 |
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Forum Support | No | No |
| Video guides | Yes | No |
| Knowledgebase | Yes | Yes |
CMS support | 3 of 6 | 3 of 6 |
| WordPress | Yes | Yes |
| Joomla | Yes | Yes |
| Drupal | Yes | Yes |
| Magento | No | No |
| Softaculous | No | No |
| PrestaShop | No | No |
OS Support | 2 of 2 | 1 of 2 |
| Windows/ASP.NET | Yes | No |
| Linux | Yes | Yes |
Language Support | 5 of 8 | 3 of 8 |
| PHP | Yes | Yes |
| Java | Yes | No |
| Python | Yes | Yes |
| Node.js | No | No |
| Django | No | No |
| Perl | No | Yes |
| Ruby on Rails | Yes | No |
| ASP.NET | Yes | No |
Database Support | 1 of 3 | 0 of 3 |
| MongoDB | No | No |
| MySQL | Yes | No |
| PostgreSQL | No | No |
Payment Types Support | 0 of 6 | 1 of 6 |
| PayPal | No | Yes |
| Credit Card | No | No |
| Moneybookers | No | No |
| Wire Transfer | No | No |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |  Winner |
