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Web Hosting Canada vs Hostwinds

Comparison
Compared options Visit Web Hosting Canada Visit Hostwinds
Pricing
20 hosting plans 32 hosting plans
Starting price $0.00 / month $4.99 / month
Free domain No Yes
Coupons No 2 coupons
User Ratings
3.5
4.7
Reliability 3.5
4.5
Pricing 3.5
4.5
User Friendly 3.5
4.5
Support 3.5
4.5
Features 3.5
4.5
User Reviews
20 reviews 1153 reviews
Latest positive review
Good Readl Canadian Hosting
Marcel Schoch,
10
I been with WHC now for 3 months and have the starter plan, The most basic WordPress plan they have. Have never been pressured the upgrade, unlike from what I read from other hosting sites.
I had opened 2 tickets and response... More was quick, ticket was left open long enough for me test and confirm that everything is working fine. Help was was quick each time and the support people are very friendly and helpful.
This is a managed WordPress host. That means PHP, WordPress etc is updated automatically. And WordPress was installed already. I installed all kinds of plugins without limitations so far. I installed a SSL plugin as the base plan does not come with SSL. Now my site uses https. Have plans to host other sites with them.
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Great Support and Price
Grant Oakes,
9.2
I've used Hostwinds for nearly 2 years and they have been excellent during my stay. However, I am looking at leaving because they have IP issues, mainly, some of the major (Gmail, Outlook, MSN, etc) ISP's block email traffic,... More claiming it's SPAM. Apparently, they have some SPAMMERS on their servers and some IP blocks are blacklisted. I have been forced to get a Gmail account so I can send outbound emails, which is a major pain. I've raised this issue with tech support too many times to count but the problem persists. I'd love to stay with them but I have to move on. Less
Latest negative review
Fantastic at first then broke my site twice with their PHP upgrade
Robert Bergeron,
3.2
I have been a long time customer of WHC and for the second time last year, they broke my web site, where I ran a PHP app I am using to inventoried various electronic components I own. First time they broke it, they managed to... More fix it. Since there is no business dependence, I didn't make much of it. But last year, August 2020, they made another PHP upgrade for the cPanel, PHP 7 I believe it was, and they wrecked my site again. Only this time, they could not fix it!
I spent many days, talked to many support reps but they could not fix it. They ended up suggesting that I had changed something in the code, and that I needed to reinstall or upgrade my app. I don't code in PHP, I simply installed, configured and ran the app on my site. It had been there for 5 to 6 years. The app is open source and there were no upgrade at the time. Never bothered them again and will completely end my business relation with them this year now that the 3 years pre-paid subscription comes to an end. Last year I took my domain registration elsewhere also.
If it were an e-cart written in PHP such as Zen-Cart or OSCommerce, I would have lost a lot of business.
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Worst Support ever
Motaz Hakim,
5.2
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs
They don't validate the requests.
For example, I've asked to only allow access to specific ports to... More only 1 country,
so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country
and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !!
so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !!
another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ?
another topic
i tried to delist our ip from all blacklisted RBLs and outlook too,
but we faced a new issue, that our emails is not delivered in stays in queue for days
because our server lost connection with the remote mail server we are sending emails to.
Support answer: the remote server blocks your IP, talk to them to unblock
---
another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!!
so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict
---
another major issue happened with Hostwinds
our VPS in server in Amsterdam,
after we migrate our emails/website from shared hosting to this hosting
we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB!
a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS
no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running
and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB
they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage
and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!!
i replyed to the ticket .. WHERE OUR EMAILS !!!
i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up
and i couldn't sleep till they fix the server .
and got no replies, so i went to live chat and i'm fired !!!
from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!!
WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!!
support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!!
and it's my fault that i didn't subscribe for backup plan!!!
when i asked is the backup plan includes volume storage ,and the golden answer: NO!
so we lost 7 years of emails history and they do nothing !!!
final conclution
Stay away from Hostwinds,
Support are sucks
Server Prices are very good, but no stability, no uptime 99.999999 like they said
alot of down times
delay in support reply on ticket
you need to validate every request with your self
Totally sucks
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Shared Hosting
3 plans from $3.04 to $9.30 6 plans from $6.74 to $14.24
Under $4

STARTER

$3.89 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View STARTER plan
No
Under $8 No

Basic

$6.74 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic plan
Over $10

ENTERPRISE

$11.89 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View ENTERPRISE plan

Advanced

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 4
View Advanced plan
VPS
No
16 plans from $4.99 to $42.74
Under $4 No No
Under $8 No

Unmanaged Linux VPS Hosting 1

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Unmanaged Linux VPS Hosting 1 plan
Over $10 No

Fully Managed Linux VPS Hosting 1

$8.24 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Fully Managed Linux VPS Hosting 1 plan
Dedicated Server
3 plans from $97.00 to $276.93 1 plan from $179.00 to $179.00
Under $4 No No
Under $8 No No
Over $10

DEDICATED PRO

$123.99 / MO
  • Space: 2 TB
  • Bandwidth: Unlimited
View DEDICATED PRO plan

Dedicated Servers

$179.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Dedicated Servers plan
Cloud Hosting
4 plans from $13.68 to $44.98 3 plans from $4.99 to $328.99
Under $4 No No
Under $8 No

1 CPU 30GB

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: 1 TB
View 1 CPU 30GB plan
Over $10

STARTER

$17.49 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View STARTER plan

2 CPU 100GB

$28.99 / MO
  • Space: 100 GB
  • Bandwidth: 2 TB
View 2 CPU 100GB plan
Website Builder
4 plans from $0.00 to $23.46
No
Under $4

GO

$0.00 / MO
  • Space: 500.02 MB
  • Bandwidth: Unlimited
View GO plan
No
Under $8

STARTER

$9.15 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View STARTER plan
No
Over $10

PRO

$13.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View PRO plan
No
Resellers
3 plans from $12.49 to $50.04 4 plans from $5.24 to $10.00
Under $4 No No
Under $8 No

Basic

$5.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Basic plan
Over $10

RESELLER STARTER

$15.96 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View RESELLER STARTER plan

Ultimate

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ultimate plan
SSL
3 plans from $39.05 to $156.40 2 plans from $75.00 to $150.00
Under $4 No No
Under $8 No No
Over $10

RAPIDSSL

$49.92 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View RAPIDSSL plan

1 YEAR

$75.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View 1 YEAR plan
Data Centers
1 of 6
North America Yes
Europe No
Asia No
Oceânia No
South America No
Africa & Middle East No
Support Services
4 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides No No
Knowledgebase Yes Yes
CMS support
5 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop Yes No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
5 of 8 4 of 8
PHP Yes Yes
Java No No
Python Yes Yes
Node.js Yes No
Django No Yes
Perl Yes No
Ruby on Rails Yes No
ASP.NET No Yes
Database Support
2 of 3 3 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL Yes Yes
Payment Types Support
3 of 6 0 of 6
PayPal Yes No
Credit Card Yes No
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
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Winner

Winner