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Hostwinds vs Keyweb

Comparison
Compared options Visit Hostwinds Visit Keyweb
Pricing
32 hosting plans 20 hosting plans
Starting price $4.99 / month $2.25 / month
Free domain Yes No
Coupons 2 coupons No
User Ratings
4.7
4.8
Reliability 4.5
5.0
Pricing 4.5
4.5
User Friendly 4.5
5.0
Support 4.5
5.0
Features 4.5
5.0
User Reviews
1152 reviews 42 reviews
Latest positive review
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... More aculous addon in the Cpanel. Well done! Less
No reviews yet
Latest negative review
Worst Support ever
Motaz Hakim,
5.2
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs
They don't validate the requests.
For example, I've asked to only allow access to specific ports to... More only 1 country,
so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country
and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !!
so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !!
another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ?
another topic
i tried to delist our ip from all blacklisted RBLs and outlook too,
but we faced a new issue, that our emails is not delivered in stays in queue for days
because our server lost connection with the remote mail server we are sending emails to.
Support answer: the remote server blocks your IP, talk to them to unblock
---
another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!!
so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict
---
another major issue happened with Hostwinds
our VPS in server in Amsterdam,
after we migrate our emails/website from shared hosting to this hosting
we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB!
a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS
no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running
and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB
they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage
and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!!
i replyed to the ticket .. WHERE OUR EMAILS !!!
i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up
and i couldn't sleep till they fix the server .
and got no replies, so i went to live chat and i'm fired !!!
from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!!
WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!!
support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!!
and it's my fault that i didn't subscribe for backup plan!!!
when i asked is the backup plan includes volume storage ,and the golden answer: NO!
so we lost 7 years of emails history and they do nothing !!!
final conclution
Stay away from Hostwinds,
Support are sucks
Server Prices are very good, but no stability, no uptime 99.999999 like they said
alot of down times
delay in support reply on ticket
you need to validate every request with your self
Totally sucks
Less
good in parts
Andy Beckett,
5.2
Price is good - however there is always teh issue of you get what you pay for.
I signed up for monthly VPS - that after running for a couple of years wanted to cancle - then you get chased for 12 months of fees to cancel wh... More en you have only signed up and agreed to a monthly contract.
When I refuced they shut of the sevrvice ( not a problem from my viewpoint) then keep chasing for 12 months payment - more than a year after they terminated the service after less than a month)
Personally I wouldn't recommend them to anyone.
Less
Shared Hosting
6 plans from $6.74 to $14.24 1 plan from $2.25 to $2.25
Under $4 No

Web Hosting

$1.99 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 1
View Web Hosting plan
Under $8

Basic

$6.74 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic plan
No
Over $10

Advanced

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 4
View Advanced plan
No
VPS
16 plans from $4.99 to $42.74 4 plans from $5.54 to $33.83
Under $4 No No
Under $8

Unmanaged Linux VPS Hosting 1

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Unmanaged Linux VPS Hosting 1 plan

RVS M14

$4.90 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View RVS M14 plan
Over $10

Fully Managed Linux VPS Hosting 1

$8.24 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Fully Managed Linux VPS Hosting 1 plan

RVS S14

$9.90 / MO
  • Space: 75 GB
  • Bandwidth: Unlimited
View RVS S14 plan
Dedicated Server
1 plan from $179.00 to $179.00 6 plans from $66.75 to $338.27
Under $4 No No
Under $8 No No
Over $10

Dedicated Servers

$179.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Dedicated Servers plan

i5 | 16 GB

$59.00 / MO
  • Space: 4 TB
  • Bandwidth: Unlimited
View i5 | 16 GB plan
Cloud Hosting
3 plans from $4.99 to $328.99 2 plans from $259.08 to $338.27
Under $4 No No
Under $8

1 CPU 30GB

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: 1 TB
View 1 CPU 30GB plan
No
Over $10

2 CPU 100GB

$28.99 / MO
  • Space: 100 GB
  • Bandwidth: 2 TB
View 2 CPU 100GB plan

Private S14

$229.00 / MO
  • Space: 6 TB
  • Bandwidth: Unlimited
View Private S14 plan
Resellers
4 plans from $5.24 to $10.00
No
Under $4 No No
Under $8

Basic

$5.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Basic plan
No
Over $10

Ultimate

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ultimate plan
No
SSL
2 plans from $75.00 to $150.00 7 plans from $66.75 to $406.15
Under $4 No No
Under $8 No No
Over $10

1 YEAR

$75.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View 1 YEAR plan

Thawte® SSL 123

$59.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Thawte® SSL 123 plan
Data Centers
2 of 6 1 of 6
North America Yes No
Europe Yes Yes
Asia No No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
4 of 6 0 of 6
Live Chat Yes No
Phone Support Yes No
Email Support Yes No
Forum Support No No
Video guides No No
Knowledgebase Yes No
CMS support
5 of 9 0 of 9
WordPress Yes No
Managed Wordpress Yes No
Joomla Yes No
Drupal Yes No
Magento Yes No
Fantastico No No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 0 of 2
Windows/ASP.NET Yes No
Linux Yes No
Language Support
3 of 7 0 of 7
PHP Yes No
Java No No
Python Yes No
Node.js No No
Django Yes No
Perl No No
Ruby on Rails No No
Database Support
3 of 3 0 of 3
MongoDB Yes No
MySQL Yes No
PostgreSQL Yes No
Payment Types Support
4 of 6 0 of 6
PayPal Yes No
Credit Card Yes No
Moneybookers Yes No
Wire Transfer No No
Webmoney No No
Bitcoin Yes No
Second

Second

Winner

Winner