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Hostking vs InterServer

Comparison
Compared options Visit Hostking Visit InterServer
Pricing
7 hosting plans 56 hosting plans
Starting price $1.23 / month $2.50 / month
Free domain No No
Coupons No 2 coupons
User Ratings
4.2
4.4
Reliability 4.2
4.4
Pricing 4.2
4.6
User Friendly 4.2
4.4
Support 4.2
4.4
Features 4.0
4.4
User Reviews
5 reviews 386 reviews
Latest positive review
Helpful Team
Shaheer Jacobs,
10
I've been through many south african web hosts, but find that Hostking is awesome. I had one major hiccup with my website where I broke it by installing a caching plugin into my wordpress and they were willing to help. I like... More that they are 24/7 as I can also count on someone to be around when needed using their live chat. I also have no issues with the speed of my website. It runs nice and fast. Keep up the good work guys Less
Best web hosting provider
Md Injamam Ul Islam,
10
I used many hosting services in life but what I found Interserver is totally unbelievable. Their customer service is totally amazing. They deserve more than a 5★
Latest negative review
Service down there with Axxess
De Wet,
2.0
Firstly, when I signed up, I had trouble with the domain - flag number one - and I had to get one of your support agents to help me. She helped me, but she signed me up for the wrong package - which I let go, cause I just nee... More ded hosting asap to move all my sites and leave the problematic host behind. Then, after migrating 2 of my bigger sites late that evening, I went to bed happy that I got those two sites moved and I could now rest - only to wake up with all 4 sites I uploaded broken. I'm talking files missing broken. While asking support for support, I also jumped in trying to fix my sites, and I managed to get the most important one fixed. The answers I got from support was "support" I guess, but still, no one answered the question WHY this happened. I got a follow-up email, and luckily there was still one site broken, and I replied with the broken site details, and just got a response that it seems like the theme might be broken - which I knew, but I needed to know WHY this happened - If I download all my files from one server, upload it to a new server, TEST IT AND IT WORKS, and the next morning it's broken, surely something had to happen? Moving on - all things considered, I didn't have the time to fight over things I got fixed myself. Today I got working again, and whap - in the middle of my work, the site stopped working. Started chatting with support, and after sending me screenshots of the site "working his side", I raised Dean's screenshot game with about 6 screenshots of sites not responding "on my end". He sent me a message I didn't understand, and then he disappeared. I was still asking about a customer care department and WHY this happened and HOW I can prevent this from happening again, but Dean felt he did his part. The following day - today - I saw my tickets were closed - without it being resolved, or even an answer on any of my questions. Still no word from any form of customer relations/support. I tried live chat again but was left hanging. I called in and asked if they could call me back - which never happened. I called in again and was informed that management was in a meeting. About 10mins later, I got a call and was informed that I exceeded my file limit, and this was the reason my sites were broken - if you are not keeping track, this was now the THIRD reason. I asked to speak to management, again and was told he went on lunch. I emailed the management email address I was given, and that bounced. I'm busy deleting 3 of my sites, cause, to access anything, I need more space on the server. Still no word from anyone at HostKing.
UPDATE: I emailed, phoned, live chatted, and tried contacting them on Facebook - still waiting a response
Less
The worst customer services ever
Ossama Salamah,
3.6
Since we migrated to Interserver.our emails are marked as spam with our recipients and I have contacted customer service several times without any solutions. I tried escalating but they don't have any escalation process. I t... More ried reaching to their leadership on LinkedIn but no one is responding. I don't recommend them at all Less
Shared Hosting
3 plans from $1.23 to $4.18 3 plans from $2.50 to $8.00
Under $4

Lite

$18.00 / MO
  • Space: 1 GB
  • Bandwidth: Unlimited
  • Panel: custom
  • Number of Sites: 1
View Lite plan

STANDARD

$2.50 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View STANDARD plan
Under $8

cPanwl Personal

$61.00 / MO
  • Space: 8 GB
  • Bandwidth: Unlimited
  • Panel: custom
View cPanwl Personal plan

WINDOWS ASP.NET

$8.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 25
View WINDOWS ASP.NET plan
Over $10 No No
VPS
4 plans from $16.50 to $78.27 46 plans from $6.00 to $160.00
Under $4 No No
Under $8 No

VPS1 - Linux

$6.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View VPS1 - Linux plan
Over $10

STARTER

$241.00 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View STARTER plan

VPS1 - Windows

$10.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View VPS1 - Windows plan
Dedicated Server
No
2 plans from $49.00 to $99.00
Under $4 No No
Under $8 No No
Over $10 No

AMD RYZEN 3600X

$99.00 / MO
  • Space: 2 TB
  • Bandwidth: Unlimited
View AMD RYZEN 3600X plan
Resellers
No
5 plans from $19.95 to $69.95
Under $4 No No
Under $8 No No
Over $10 No

RS One

$19.95 / MO
  • Space: 80 GB
  • Bandwidth: 500.02 GB
  • Panel: cpanel
View RS One plan
Data Centers
1 of 6 1 of 6
North America No Yes
Europe No No
Asia No No
Oceania No No
South America No No
Africa & Middle East Yes No
Support Services
0 of 6 3 of 6
Live Chat No No
Phone Support No Yes
Email Support No Yes
Forum Support No Yes
Video guides No No
Knowledgebase No No
CMS support
1 of 9 6 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla No Yes
Drupal No Yes
Magento No Yes
Fantastico No Yes
Softaculous No No
PrestaShop No Yes
Zen Cart No No
OS Support
0 of 2 2 of 2
Windows/ASP.NET No Yes
Linux No Yes
Language Support
0 of 7 5 of 7
PHP No Yes
Java No No
Python No Yes
Node.js No No
Django No Yes
Perl No Yes
Ruby on Rails No Yes
Database Support
0 of 3 3 of 3
MongoDB No Yes
MySQL No Yes
PostgreSQL No Yes
Payment Types Support
0 of 6 3 of 6
PayPal No Yes
Credit Card No Yes
Moneybookers No No
Wire Transfer No Yes
Webmoney No No
Bitcoin No No
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