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Comparison
Compared options Visit OVHcloud Visit Hetzner Online
Pricing
52 hosting plans 38 hosting plans
Starting price $0.00 / month $1.78 / month
Free domain Yes No
Coupons No No
User Ratings
1.6
2.6
Reliability 1.5
2.5
Pricing 2.0
3.0
User Friendly 1.5
2.5
Support 1.5
2.5
Features 1.5
2.5
User Reviews
819 reviews 243 reviews
Latest positive review
So Far So Good!
Ankesh Anand,
9.6
I've been checking OVHcloud for a While now and Finally took a Dedicated Server. Uptill now, I haven't faced any issues and Outages. However, The promised time for provisioning was shown 120 seconds and I got provisioning aft... More er an hour which was nowhere mentioned. Support is Not responsive and takes around a day for reply and sometimes 3 days, However, One of their team members Harry contacted me for Purchasing the Server and uptill now, I've only contacted him regarding me Solutions and was satisfactory. Take a Note that OVH Call lines are too busy that it takes 20min to get them on the phone... I've Just used them for 10 days and so I cannot give more Insights... But till now, I am good that there is someone I can message if anything happens.... However, I thought the Response timings would be same like of Hetzner DC (30min) which I apparently left ordering servers due to its sudden price hike but overall its good! I don't know much about the cases of Bad reviews so no Comment on them... Less
Great cloud/infrastructure provider
Mateo Gómez-Plana Galiana,
9.6
We use a blend of their products such as dedicated server and vps servers and so far, we are extremely pleased with the service. The support team is helpful but a 24/7 general purpose live chat would be a nice addition. Unlik... More e other provider hetzner focuses mostly on the european market and the addition of new location (Which they own) would be nice in order to have dedicated servers across the world. That being said, We would recommend hetzner without a doubt. Less
Latest negative review
Random limits - no support
Paul Bristow,
4.0
Just had an email account blocked for sending 42 mails in one hour. It didn't like that Gmail uses load balancing so they didn't all come from the same email address. Tried to open a ticket but you can't any more. It just ... More takes you through a multiple choice to a pushed sales upgrade. Can't find what the limits on email should be but remember 200/hour from years ago. BUT worst of all, no response to any requests for help. I haven't had a response in 3 years. Always had to fight my way through to find the problem without debug logs. Less
Non-existing support, very bad quality hardware, complete nightmare
Leena Torvalds,
2.4
Not a paid review. Had a dedicated server with Hetzner, as soon as I received the server it had issues. But it took OVER 30 mails for the support to decide and help me.
Here's the longer explanation of what happened.
I'm host... More ing an image upload service with about ~5k images uploaded every day and ~100k views per day. It was time to move off VPS at another hosting company, which began to be slow and it needed more disk space. I chose Hetzner dedicated server due to their good price. Ordered the server with two disks in RAID1, received it swiftly and installed CentOS.
After about 1.5 day after full migration, got a notification the server is unresponsive. It was completely down, so hard reset the server from panel, investigated the issue but there was nothing interesting in logs. It happened once again in about 8 hours. Contacted support and said something is wrong with the server, and they insisted i have configured the server incorrectly. It started happening multiple times a day. Ran a disk check which reported that everything is fine. At all times I was in contact with support. Over the next 15 days I constantly contacted them saying something is wrong with the server and supported with generic answers. About 3 days before the server expired (that's about 25-26 days into the plan), support finally answered that they will physically take the disks out and check their health. They asked when can they turn the machine off - well, anytime since.. it doesn't even work correctly for almost a month. Few hours later they came back with the information that BOTH disks were faulty. They said they'll replace the disks, so they replaced them, had to install everything again but.. I am missing data since it was on those disks that they removed. Had to contact my previous hosting to give me a backup of data which sadly they remove after 30 days. Finally, Hetzner plugged in one disk and I copied from old disk what was there. Then, the server was working for few days.
I got to host a friends site on that server. The site was threatened by a local guy he would ddos it. We even chatted over skype where he admitted ddosing. He even was ddosing from his server in Hetzner. So I immediately contacted Hetzner and said I'm receiving ddos from one of their clients, they asked logs, I sent logs, they asked more logs, I sent more logs.. over 20 mails was exchanged for them to do nothing. Their client from their server from their network ddosing me, they can see the router logs, they got tcpdump and netstat logs from me and - they ignored me. They even asked me 3 times to send the logs, which I already sent them. I don't know, there seem to work some kind of morons. The only good thing they have is price, nothing else. It's not worth to destroy your own business over smaller price.
Less
Shared Hosting
3 plans from $5.27 to $17.94 4 plans from $1.78 to $18.69
Under $4 No

Web hosting level 1

$1.69 / MO
  • Space: 2 GB
  • Bandwidth: 10.24 GB
  • Panel: other
View Web hosting level 1 plan
Under $8

Personal plan

$4.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 5
View Personal plan plan

Web hosting level 4

$4.36 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: other
View Web hosting level 4 plan
Over $10

Professional plan

$9.99 / MO
  • Space: 250 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 10
View Professional plan plan

Web hosting level 9

$8.81 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
  • Panel: other
View Web hosting level 9 plan
VPS
4 plans from $5.28 to $31.67 6 plans from $4.36 to $55.78
Under $4 No No
Under $8

VALUE

$5.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View VALUE plan

CX10

$4.13 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View CX10 plan
Over $10

ESSENTIAL

$10.00 / MO
  • Space: 80 GB
  • Bandwidth: Unlimited
View ESSENTIAL plan

CX30

$12.60 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View CX30 plan
Dedicated Server
45 plans from $0.00 to $2,565.31 28 plans from $43.60 to $278.35
Under $4

HGR-SDS-1

$0.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View HGR-SDS-1 plan
No
Under $8 No No
Over $10

Rise-1

$61.74 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Rise-1 plan

EX40

$43.61 / MO
  • Space: 3.91 TB
  • Bandwidth: Unlimited
View EX40 plan
Data Centers
4 of 6 1 of 6
North America Yes No
Europe Yes Yes
Asia Yes No
Oceânia Yes No
South America No No
Africa & Middle East No No
Support Services
5 of 6 3 of 6
Live Chat Yes No
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides No No
Knowledgebase Yes Yes
CMS support
4 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
3 of 8 1 of 8
PHP Yes Yes
Java Yes No
Python Yes No
Node.js No No
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
3 of 3 1 of 3
MongoDB Yes No
MySQL Yes Yes
PostgreSQL Yes No
Payment Types Support
2 of 6 1 of 6
PayPal Yes No
Credit Card No Yes
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner

Winner: Hetzner Online

Michael Levanduski Expert Hosting Writer & Tester

Both OVH and Hetzner are considered ‘low cost’ hosting providers, which are typically used for entry level websites. While they have similar low prices, Hetzner is head and shoulders above OVH in terms of overall quality. Actual user reviews find that Hetzner gets an average score of 7.7 out of 10, compared to 4.5 out of 10 for OVH. Hetzner has also won many different awards over the years for things ranging from best GreenIT practices to awards related to their hosting. Once you analyze every aspect of these two companies, it is easy to name Hetzner as the winner of this comparison.