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Hetzner Online vs InterServer

Comparison
Compared options Visit Hetzner Online Visit InterServer
Pricing
38 hosting plans 65 hosting plans
Starting price $1.76 / month $2.50 / month
Free domain No No
Coupons No 2 coupons
User Ratings
2.6
4.4
Reliability 2.5
4.5
Pricing 3.0
4.5
User Friendly 2.5
4.5
Support 2.5
4.5
Features 2.5
4.5
User Reviews
243 reviews 406 reviews
Latest positive review
Great cloud/infrastructure provider
Mateo Gómez-Plana Galiana,
9.6
We use a blend of their products such as dedicated server and vps servers and so far, we are extremely pleased with the service. The support team is helpful but a 24/7 general purpose live chat would be a nice addition. Unlik... More e other provider hetzner focuses mostly on the european market and the addition of new location (Which they own) would be nice in order to have dedicated servers across the world. That being said, We would recommend hetzner without a doubt. Less
Reliable Hosting Company
Raghav Varma,
9.6
I switched to InterServer VPS web hosting the last 4 weeks ago. I got this hosting service at a very low price. I am really very happy because it doesn’t charge any cost on SSL certificates & daily backups. I also purchased W... More ordPress hosting from Domain Racer which provides me with automatic WordPress updates & many best services. Less
Latest negative review
Non-existing support, very bad quality hardware, complete nightmare
Leena Torvalds,
2.4
Not a paid review. Had a dedicated server with Hetzner, as soon as I received the server it had issues. But it took OVER 30 mails for the support to decide and help me.
Here's the longer explanation of what happened.
I'm host... More ing an image upload service with about ~5k images uploaded every day and ~100k views per day. It was time to move off VPS at another hosting company, which began to be slow and it needed more disk space. I chose Hetzner dedicated server due to their good price. Ordered the server with two disks in RAID1, received it swiftly and installed CentOS.
After about 1.5 day after full migration, got a notification the server is unresponsive. It was completely down, so hard reset the server from panel, investigated the issue but there was nothing interesting in logs. It happened once again in about 8 hours. Contacted support and said something is wrong with the server, and they insisted i have configured the server incorrectly. It started happening multiple times a day. Ran a disk check which reported that everything is fine. At all times I was in contact with support. Over the next 15 days I constantly contacted them saying something is wrong with the server and supported with generic answers. About 3 days before the server expired (that's about 25-26 days into the plan), support finally answered that they will physically take the disks out and check their health. They asked when can they turn the machine off - well, anytime since.. it doesn't even work correctly for almost a month. Few hours later they came back with the information that BOTH disks were faulty. They said they'll replace the disks, so they replaced them, had to install everything again but.. I am missing data since it was on those disks that they removed. Had to contact my previous hosting to give me a backup of data which sadly they remove after 30 days. Finally, Hetzner plugged in one disk and I copied from old disk what was there. Then, the server was working for few days.
I got to host a friends site on that server. The site was threatened by a local guy he would ddos it. We even chatted over skype where he admitted ddosing. He even was ddosing from his server in Hetzner. So I immediately contacted Hetzner and said I'm receiving ddos from one of their clients, they asked logs, I sent logs, they asked more logs, I sent more logs.. over 20 mails was exchanged for them to do nothing. Their client from their server from their network ddosing me, they can see the router logs, they got tcpdump and netstat logs from me and - they ignored me. They even asked me 3 times to send the logs, which I already sent them. I don't know, there seem to work some kind of morons. The only good thing they have is price, nothing else. It's not worth to destroy your own business over smaller price.
Less
Takes too long to activate domain, 48 hours now still waiting..
Eriberto Jr,
4.8
Takes too long to activate the domain, it's been 48 hours now and still, no response, may domain is still unsearchable and can't open wp-admin.
Shared Hosting
4 plans from $1.76 to $18.44 3 plans from $2.50 to $8.00
Under $4

Web hosting level 1

$1.69 / MO
  • Space: 2 GB
  • Bandwidth: 10.24 GB
  • Panel: other
View Web hosting level 1 plan

STANDARD

$2.50 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View STANDARD plan
Under $8

Web hosting level 4

$4.36 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: other
View Web hosting level 4 plan

WINDOWS ASP.NET

$8.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: plesk
  • Number of Sites: 25
View WINDOWS ASP.NET plan
Over $10

Web hosting level 9

$8.81 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
  • Panel: other
View Web hosting level 9 plan
No
VPS
6 plans from $4.30 to $55.04 46 plans from $6.00 to $160.00
Under $4 No No
Under $8

CX10

$4.13 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View CX10 plan

VPS1 - Linux

$6.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View VPS1 - Linux plan
Over $10

CX20

$7.31 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View CX20 plan

VPS1 - Windows

$10.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View VPS1 - Windows plan
Dedicated Server
28 plans from $43.02 to $274.65 11 plans from $67.00 to $700.00
Under $4 No No
Under $8 No No
Over $10

EX40

$43.61 / MO
  • Space: 3.91 TB
  • Bandwidth: Unlimited
View EX40 plan

AMD RYZEN 3600X Z

$67.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View AMD RYZEN 3600X Z plan
Resellers
No
5 plans from $19.95 to $69.95
Under $4 No No
Under $8 No No
Over $10 No

RS One

$19.95 / MO
  • Space: 80 GB
  • Bandwidth: 500.02 GB
  • Panel: cpanel
View RS One plan
Data Centers
1 of 6
North America No
Europe Yes
Asia No
Oceânia No
South America No
Africa & Middle East No
Support Services
3 of 6 3 of 6
Live Chat No No
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No Yes
Video guides No No
Knowledgebase Yes No
CMS support
4 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No Yes
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
1 of 8 6 of 8
PHP Yes Yes
Java No No
Python No Yes
Node.js No No
Django No Yes
Perl No Yes
Ruby on Rails No Yes
ASP.NET No Yes
Database Support
1 of 3 3 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
1 of 6 0 of 6
PayPal No No
Credit Card Yes No
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
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