The 24/7 live chat has saved me many times and is always very helpful. I wish the domain hosting were included in the reseller so I could set up the ...
domains for clients more easily. Would be nice to be able to invoice clients directly from the reseller account or at least have multiple credit cards for payments from clients. The free SSL is great considering how much others charge. But it is a nuisance to constantly have to regenerate the certifications. This is the 4th hosting provider I have used in 5 years. So far have stayed the longest with them. After the big name ones, this customer service is a dream come true.
Reliable hosting but makes promises they can't keep!
Have been a customer for a few years and have never experienced anything negative during this period.
The few times I have needed support, they have ...
always been polite and quick to resolve any requests.
Thank you Lina!
Today I received an invoice for a domain renewal, despite the promise from the above mentioned person of a year free with a domain transfer.
According to their customer service, I have to pay if I want to keep my domain.
Unfortunately it seems like they make promises they can't keep.
Beware of the deceiving "unlimited" capacity, it is not unlimited as it seems!
I'm their customer for more than 10 years. They announce "unlimited" email capacity to attract customers and after few years they start troubling you ...
with TOS violation. The silly thing that, they need us to remove emails older than 30 days! This is really rediculous.
We decided to move to another hosting company, although we regret it because they have a really good customer service. But, as a company, we need flexibility in email storage capacity to at least 6 months, to be able to access emails from multiple devices
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