fter 3TB (and I wanted/needed 4TB) I took their offer and I've been very happy with it ever since. Over all a great choice if you need a lot of storage sort of as a "cold storage". In terms of reliability, basically never down, they just recently had an IP change, which was really the only downtime (apart from a user error on my side) I've every had with them. Pricing is great. (literally nothing to add, price is just great) While their support is a bit slow, you usually get a response the same day if not the next, during holidays it can take a bit longer. They are always trying their best and very friendly. I had an issue where something broke the bootloader and they were eager to help with mounting a rescue ISO to the VM. (It didn't work, but i was able to "sanboot" via iPXE to an Ubuntu live ISO and repaired things from there). It was during Christmas so I wouldn't call it exactly their fault for being slow. Their customer UI is some off-the-shelf thing but works well. I had/have an issue with upload speed sometimes being very slow but their support was always helpful with whatever weirdness was going on.

nce. Then i request for cancelation and refund of payment. Now it's 3 months i didn't get the refund nor they reply the ticket. Now, i don't have server with them still they are charging the amount which they have to refund me. Please never trust or buy from this company.