FatCow vs. Site5 2021

s throughout plus one or two big glitches that Fat Cow promises to fix within 24 hours each time I talk to them over the past number of month but they never follow through ...never fix the problem. So their PR people or PR firm they outsource are very polite and cordial and make promises for immediate action but there is a complete disconnect with their technical side. Its like their PR people have no authority to actually order services to your site. So a complete waste of time talking to them....they do nothing. With a non functioning site it is now having big financial implications on my company.
The glitch problem...at the bottom of the main page no matter what theme heading/page you click on ie: Become a Licencee, or International Research Corps or Become an Investor or Host a Launch .....when you click on any of these the site goes always to 'Become an Investor' page only. So the site is non usable in its current form. In addition, the spelling and gramatical errors throughout the site make the site appear unprofessional.

mail was sent announcing a price hike, just a bill that I was planning on paying one month early and luckily noticed in-time that it was 20% higher. NO WARNING and NO EXPLANATION. It looks to me like they were hoping everyone would have auto-pay on and notice too late when nothing could be done about it. I got in touch with Billing and they and claimed an e-mail got sent out. I triple-checked and there was no e-mail, only the invoice oddly two months early. They claim they need the money and I was like, I have a one-page website using less than 100 MB of space and have nearly zero visitors. It's a hobby handcoding HTML, so for what I have been paying for and barely use, they are making tons of money off of me for 14 years since all I have is a Virtual Server dynamically sized for what I use, which is barely nothing. The person in the chat talked to their manager to give me my old price for one time only. I waited 15 minutes. Then again LYING via omission: "Here's the updated invoice. We gave you two monhts free. Invoice still says $144 but with $12 discount, so is still $132." So, they offer to give me my old price of 120 and instead of being forthright and honest, they try to make like they are doing me a big deal by saying they gave me 2 months free usage. I caught him. At first I said thank you (for the two months free) but after looking closely, I was in the midst of responding and suddenly the chat ended (they hung up on me) after they asked anything else?