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FastComet vs VPSie

Comparison
Compared options Visit FastComet Visit VPSie
Pricing
15 hosting plans 8 hosting plans
Starting price $2.49 / month $4.00 / month
Free domain No Yes
Coupons 3 coupons No
User Ratings
4.8
4.9
Reliability 5.0
5.0
Pricing 4.5
5.0
User Friendly 5.0
5.0
Support 5.0
5.0
Features 5.0
5.0
User Reviews
1169 reviews 26 reviews
Latest positive review
Very Supportive Staff
harvey miller,
10
Been using fast commet for past 5 yrs. Very suppotive staff they have and a very skilled team.
They support you even in the areas they dont have to . Very well behaved and trained staff which provides timely response.
Satisfactory Service
Mike R,
9.2
We set up a server with VPSIE around the beginning of 2021 to run a website using OSSN. The only reason we went with this company is because it was recommended by SoftLab24. After about a month of getting absolutely nowhere, ... More we decided to pull out from using them. Complete lack of understanding almost any message we sent them. It was as if they weren't reading any of the messages we sent, and we're simply sending automated replies. Almost every response was irrelevant to the topic in the ticket. They offered to set up our OSSN website for $100. We put the $100 on our account, and for weeks they idled and never actually did the job.
We repeatedly asked them to refund the $100 because they did not render the service. They never did, and in fact USED the credits to "maintain the server we were renting from them". Excuse me? We paid them $100 to set up our site, not for maintenance fees. Then they respond with yet another automated response saying that when we sign up to their site, we agreed to the TOS and they offer no refunds, when I have tickets as proof stating they would process the refund. Now they don't have the $100 to give back because they never shut off our servers and it ran unused for months, allowing them to trickle the funds into their account. We ended up disputing the charges with our bank to get our money back.
Irrelevant ticket responses, very shady business practices, and overall a terrible service. There are a myriad of hosting providers that offer superior servers, quality customer support (like a phone number that I can call that actually works and doesn't constantly connect to an automated message that hangs you up), and better pricing with honest service. Do not give these people your money. I would not be surprised if all these reviews were paid for in some form or fashion. Within a few days I was starting to doubt this company, but tried to see past it so that we could get our site up and running asap. It was a costly mistake and I hope anyone reading this doesn't fall for the scam that is this company.
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Latest negative review
FastComet is the WORST I've EVER - 3 year customer
Roy Tousignant,
3.2
As I'm finally slamming the door and leaving FastComet behind me, I'd like to warn others to find another host. I just looked back at my support tickets with them since 2018, and it's atrocious. In that time, FastComet has ma... More naged to corrupt and destroy months worth of our data multiple times and by multiple means. If they weren't just rebooting our server half a dozen times a month, (crashing our nodeJS application in the middle of write-to-disk operations) then they were letting the shared server's disk drives fill up while our paid account still showed 15gb's "free." (also crashing write-to-disk operations)
FastComet: They'll sell you the disk space whether they've got it or not.
Worse though is that in attempting to resolve these issues, support staff entered our account, looked through our application's code, and instantiated multiple instances of our script -- without our request or authorization. In other words, FastComet's support had no concern for the privacy / security of our intellectual property as it exists in our code, not to mention that of the data we collect. FastComet support breached our account that day because whoever was working the desk - with a spectacular act of ego - just assumed that these continuous, repeating crashes and errors we'd been reporting must be a problem in the code /we'd/ written. Rather than a problem in their fly-by-night server management -- selling disk space they don't have, with server up-time claims they can't actually produce.
And when they started trying to "fix" our script, (instead of their borked server configurations) they apparently didn't notice or care that there was already an instantiation of our script running. So we ended up with multiple scripts running in parallel, (which the script was not written to accommodate) each triggering on the same conditions in a cascade, competing with each other for read/write access over the same files, putting our data at risk yet again. Which all happened while we were LIVE with the endpoint that our nodeJS application serves. All this... as a support response, days after their disk space issue corrupted months of our data.
Now, that was some time ago. (2018) And I would've left FastComet then and there had they not given us a year of free hosting to apologize. (Ultimately, the application and data being collected is supportive / non-critical.) And while I can say things have improved since then (one should hope so!), I'm still sitting here closing out our account. At least once a month I still end up having to reboot the script, their billing department is a nuisance, phoning me at the end of every month to remind me to send payment. (because I refuse to authorize them with recurring billing) And this month, when the script went offline and I went to restart it, I found that I couldn't 'term' into the server over SSH anymore, for some reason. Haven't been able to for two weeks.
And I'm just sick of trying to figure out what's gone wrong /this time/ with FastComet. So I'm sitting here waiting for my entire directory structure to download via FTP, so I don't have to deal with them anymore... Which I have to do by FTP, because FastComet's near-useless backup systems don't allow you to just download one of the zipped backups. You can only restore them in place. Brilliant.
So yeah: If you're looking for a host... There's a ton of 'em out there. FastComet is one you can cross off the list immediately, and keep looking.
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FastCloud

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VPS
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DS 1

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Cloud Hosting
4 plans from $38.95 to $90.94
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Over $10

Cloud 1

$38.95 / MO
  • Space: 50 GB
  • Bandwidth: 2 TB
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No
Data Centers
4 of 6 2 of 6
North America Yes Yes
Europe Yes Yes
Asia Yes No
Oceânia Yes No
South America No No
Africa & Middle East No No
Support Services
6 of 6 6 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
5 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop Yes No
OS Support
1 of 2 2 of 2
Windows/ASP.NET No Yes
Linux Yes Yes
Language Support
4 of 8 5 of 8
PHP Yes Yes
Java No Yes
Python Yes Yes
Node.js Yes Yes
Django No Yes
Perl Yes No
Ruby on Rails No No
ASP.NET No No
Database Support
3 of 3 3 of 3
MongoDB Yes Yes
MySQL Yes Yes
PostgreSQL Yes Yes
Payment Types Support
3 of 6 3 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer Yes Yes
Webmoney No No
Bitcoin No No
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