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Comparison
Compared options Visit IONOS Visit DollarHost
Pricing
34 hosting plans 5 hosting plans
Starting price $0.50 / month $8.95 / month
Free domain Yes No
Coupons No No
User Ratings
1.5
2.5
Reliability 1.5
2.5
Pricing 2.0
2.5
User Friendly 1.5
2.5
Support 1.5
2.5
Features 1.5
2.5
User Reviews
361 reviews 3 reviews
Latest positive review
Long time customer
Laura Sedor,
8.0
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
Using them forever
Bob Found,
9.2
I've been using DollarHost since they started, probably about 15-20 years now. NEVER a problem and they respond quickly by email to my questions or concerns. I have very basic web site, non-commercial. I've been using the ... More Starter package all this time. Less
Latest negative review
Horrible Support
Javad Ebrahimpour,
4.8
My feedback is that your service / support is too poor, which I will publish as my review, more than a year ago I moved from another one to IONOS for a better price and when needed help realized the mistake I did so I am movi... More ng back to the previous one, paying a bit more expensive but I have the standard support.
It would be good if one day IONOS educates its support team and takes care of customers as they deserve. I have read comments on different platforms (Twitter, YouTube, etc) and I am not the only one disappointed! So something is very wrong with your support team.
Less
Missing several basic features
Paul Reid,
3.6
I inherited a client that uses DollarHost.
The first thing we needed to do was make some DNS changes, so into the cPanel I went. No good. There no DNS editing interface. You have to email support to make any changes, which is... More both slow and cumbersome. Changes are made next day, in my experience, but if you're trying to do something like an email hosting move, that's not ideal, since you usually want to do that and end of day on Friday - but since you can't do it yourself, and you can't be sure their support will get to it in a timely fashion, that makes things difficult.
The next thing that happened was a file on the website mysteriously ended up as 0 bytes. It was a configuration file, so it caused a real problem. Once again, into the cPanel to grab the file from last night's backup. Oh - wait - there are no scheduled backups, and no way to do so. The only backup available was the one made by the previous administrator when the site was first set up. That's terrible! If you want regular backups, be prepared to log in and do it yourself every day.
These are very basic features for a commercial web host. I could see if it was the hosting platform offered my a Managed Service Provider, where they do everything for you and manage it all - but this is a public web hosting company with a complete mess of a setup. Your account, cPanel, and mail management all have different logons, which further complicates things. It's as though someone cobbled together a bunch of bits and pieces in their basement and started charging people to use it.
Less
Shared Hosting
3 plans from $0.50 to $8.00 5 plans from $8.95 to $27.95
Under $4

Essential

$4.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 1
View Essential plan
No
Under $8

Expert

$8.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View Expert plan
No
Over $10 No

Starter Plan

$8.95 / MO
  • Space: 500.02 MB
  • Bandwidth: 10.04 GB
  • Panel: other
View Starter Plan plan
VPS
5 plans from $2.00 to $18.00
No
Under $4

Virtual Server S

$2.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View Virtual Server S plan
No
Under $8

Virtual Server L

$8.00 / MO
  • Space: 120 GB
  • Bandwidth: Unlimited
View Virtual Server L plan
No
Over $10

Virtual Server XXL

$18.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Virtual Server XXL plan
No
Dedicated Server
8 plans from $40.00 to $150.00
No
Under $4 No No
Under $8 No No
Over $10

A8i

$40.00 / MO
  • Space: 1.95 TB
  • Bandwidth: Unlimited
View A8i plan
No
Cloud Hosting
12 plans from $4.00 to $220.00
No
Under $4

Cloud Server XS

$4.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Cloud Server XS plan
No
Under $8

Cloud Server S

$5.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Cloud Server S plan
No
Over $10

Cloud Server M

$12.00 / MO
  • Space: 60 GB
  • Bandwidth: Unlimited
View Cloud Server M plan
No
Website Builder
3 plans from $1.00 to $10.00
No
Under $4

Starter

$1.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Starter plan
No
Under $8

Plus

$5.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Plus plan
No
Over $10

Pro

$10.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Pro plan
No
SSL
3 plans from $20.00 to $200.00
No
Under $4 No No
Under $8 No No
Over $10

SSL Starter

$20.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View SSL Starter plan
No
Data Centers
0 of 6 1 of 6
North America No Yes
Europe No No
Asia No No
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 3 of 6
Live Chat Yes No
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
3 of 6 1 of 6
WordPress Yes Yes
Joomla Yes No
Drupal Yes No
Magento No No
Softaculous No No
PrestaShop No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
5 of 8 0 of 8
PHP Yes No
Java Yes No
Python Yes No
Node.js No No
Django No No
Perl No No
Ruby on Rails Yes No
ASP.NET Yes No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
0 of 6 1 of 6
PayPal No No
Credit Card No Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
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