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SharkHosting vs Cloudways

Comparison
Compared options Visit SharkHosting Visit Cloudways
Pricing
8 hosting plans 13 hosting plans
Starting price $2.75 / month $10.00 / month
Free domain Yes No
Coupons 1 coupon 1 coupon
User Ratings
4.3
4.6
Reliability 4.3
4.7
Pricing 4.4
4.6
User Friendly 4.3
4.6
Support 4.2
4.7
Features 4.2
4.6
User Reviews
76 reviews 502 reviews
Latest positive review
Their support is great and also the prices for the hosting services are very much affordable
Prakash Kshetri,
8.8
I was facing problem for creating new mail accounts and was having issue with Contact Form 7.
I raised a ticket for that and it was solved by the Support team on the same day.
Their support is really great. Also, I never face... More d issues while creating my websites using their Hosting Services. Less
A few issues
Francoise Bencke,
8.0
The platform is great. However, there is an issue with my cdn and my website and after 48 hours it still has not been resolved. I am aware that I have a standard support package but this should be part of the package as it is... More from their end. One other issue which I was not aware when I decided to go with them is that they are using a late version of PHP. Not great for speed. You have to be on the next suppôt level, to be upgraded at a cost of £100 support for at least 6 months. Not happy right now. Less
Latest negative review
Unnecessary stress from beginning to end
Jack C,
4.4
Generally, a chaotic and disorganised website host. As you can probably imagine given their relatively low-price point, they are a reseller, of Stablepoint to be precise. Sad as it is you often get what you pay for, and this ... More is one such occasion.
Harsh as it may sound, its unnecessary stress from beginning to end with Shark... Clunky website, poorly maintained (yet often referred to) knowledgebase and constant networking and configuration changes... Sometimes with little or no notice. Personally, for me, the last point is a biggie. This has left sites and services offline or not working correctly on more than one occasion, requiring immediate or short-term remedial effort to get things standing up again and thoroughly tested.
Combine these points with generally poor communication... When there is notice of a change it often provides little notice, an ultimatum, or focuses on the mid/long-term benefits to the business, rather than the client right now... So, it is all rather messy.
It is always good practice of course, but do make sure you properly read the product-specific terms and conditions if registering, as there is at least one service offered which is essentially useless when you marry it up to its Ts & Cs.
The one-man-band that is Chris at Shark / Net87 / Chick etc is decent in fairness if you read this line again and take it in context alongside the price.
If you, your company, group or organisation *need* service dependability, technical support with real answers and that is 24/7, or general calmness and peace of mind I respectfully recommend trying elsewhere. If your operation is small and reasonably happy with 'cheap and cheerful' then Shark Hosting may well work out fine for you.
Best of luck.
Less
Sideways !
Genny Woods,
2.0
I could not describe a more useless understanding that this company members have of Western customers and practises.
If you want our bucks give us the service we require.
Tired of this nomadic tax havean located and low cos... More t labors greedy business model.
Technically they are just a reseller.
Less
Shared Hosting
5 plans from $2.75 to $10.99
No
Under $4

Blue Shark

$2.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Blue Shark plan
No
Under $8

Tiger Shark

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 10
View Tiger Shark plan
No
Over $10

Whale Shark

$6.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Whale Shark plan
No
VPS
1 plan from $16.49 to $16.49
No
Under $4 No No
Under $8 No No
Over $10

Custom KVM VPS

$12.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View Custom KVM VPS plan
No
Cloud Hosting
2 plans from $8.24 to $16.49 13 plans from $10.00 to $87.00
Under $4 No No
Under $8 No No
Over $10

Cloud 1 - 1 Year

$6.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Cloud 1 - 1 Year plan

DigitalOcean Starter Plan

$10.00 / MO
  • Space: 20 GB
  • Bandwidth: 1 TB
View DigitalOcean Starter Plan plan
Server Locations
3 of 6 5 of 6
North America Yes Yes
Europe Yes Yes
Asia Yes Yes
Oceania No Yes
South America No Yes
Africa & Middle East No No
Support Services
3 of 6 5 of 6
Live Chat Yes Yes
Phone Support No No
Email Support Yes Yes
Forum Support No Yes
Video guides No Yes
Knowledgebase Yes Yes
CMS support
7 of 9 7 of 9
WordPress Yes Yes
Managed Wordpress No Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes No
Softaculous No No
PrestaShop Yes Yes
Zen Cart Yes Yes
OS Support
1 of 2 1 of 2
Windows/ASP.NET No No
Linux Yes Yes
Language Support
6 of 7 1 of 7
PHP Yes Yes
Java Yes No
Python Yes No
Node.js Yes No
Django No No
Perl Yes No
Ruby on Rails Yes No
Database Support
1 of 3 2 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
3 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
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