I have 11 websites using their protection and most are on the free plan. Cloud flare is the best to protect against ddos attacks if you know how to add custom rules yourself, you can rate limit and add page rules so spammers ... More cannot ddos your website plus the bot fight mode tool they have is awesome!. Many people say they had bad support/late but you guys need to understand that they protect millions of websites for FREE and they take longer to reply for those reasons. The times I sent them a message they replied within 24 hours and they were helpful and professional at all times. I always recommend people cloud flare because its free to use and even the free plan will protect and stop DDOS attacks no matter how big they are. Less

The entire support department seems to be run using cut and paste from other documents. Customer support agents don't seem to have any agency whatsoever, to the point where I wonder if the whole thing is run by bots.