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Hostway vs ChemiCloud

Comparison
Compared options Visit Hostway Visit ChemiCloud
Pricing
9 hosting plans 11 hosting plans
Starting price $6.95 / month $2.98 / month
Free domain No Yes
Coupons No 2 coupons
User Ratings
1.8
5.0
Reliability 2.0
5.0
Pricing 2.0
5.0
User Friendly 1.5
5.0
Support 1.5
5.0
Features 2.0
5.0
User Reviews
13 reviews 533 reviews
Latest positive review
EXCELLENT TECHNICAL SUPPORT PROVIDED BY DANIEL ... THANK YOU VERY MUCH
Eileen L. Gonzales,
10
TEN STARS FOR THE OUTSTANDING TECHNICAL SUPPORT PROVIDED BY DANIEL TODAY. HE WALKED ME THROUGH A DETAILED PROCESS STEP-BY-STEP, EXPLICITLY AND PATIENTLY. I HAVE BEEN VERY HAPPY WITH HOSTWAY SINCE 2003, AND NOW I LIKE THEM EVE... More N MORE. I HIGHLY RECOMMEND THEM TO YOU. Less
Best support ever
Tomislav Trgovac,
10
Chemicloud has the arguably best client support. The live chat is always working, response time is almost instant and their support stuff solved all of my issues in no time in the past several years. I wouldn't change them for anything :)!!
Latest negative review
The worst provider I have ever dealt with. Tech support is terrible.
Barbra A Barbour,
2.4
A customer of mine recently purchased web hosting services from Hostway, and it’s been a nightmare since the moment the purchase was made. The salesman repeatedly assured us that we would have Cpanel access, and it’s not even... More available. They assured we could install a shared SSL through them…..it turns out you can, so long as you email it to them every year and get them to install it. I don’t trust their ability to install it based on what I’ve seen so far though.
From the very moment we purchased an upgraded plan, we hadn’t even logged onto the site yet, they took down our original website and hosed our email settings. In the middle of the business day.
For several days I was unable to upload my index.html file, I had to send it to them and ask them to do it. The other files upload fine, just not the index file. At first they attempted to blame FileZilla for the problem, then finally got a workaround where I upload the file into my images folder, contact them, and they move it into the root directory. Not satisfactory, at all. I still am unable to edit my own htaccess file, and it doesn’t look like they care much about fixing that either.
This started last Friday, and today is Tuesday. I have spent literally hours on the phone and in chat with them trying to get this ironed out, and as of 5pm Tuesday it still is not fixed. It takes as long to explain the issue as it does for them to look through their documentation for an answer, because they are not even minimally competent with the technical workings of a server.
Maybe they do okay with Wordpress, I don’t know, but unless that’s your thing steer way way clear of this company.
Less
Bad attitude when they know I m migrating server due to technical issues
Shahbaz Khan,
3.2
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to know I m not going to continue first they asked to pay for the grace period ... More and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
Less
Shared Hosting
3 plans from $6.95 to $29.95 3 plans from $2.98 to $5.98
Under $4 No

Starter

$2.98 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Starter plan
Under $8

Starter

$6.95 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
  • Panel: other
View Starter plan

Pro

$4.48 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View Pro plan
Over $10

Flexcloud Site

$12.95 / MO
  • Space: 300 GB
  • Bandwidth: Unlimited
  • Panel: other
View Flexcloud Site plan
No
VPS
6 plans from $19.95 to $109.95 4 plans from $59.96 to $269.96
Under $4 No No
Under $8 No No
Over $10

Linux Basic

$19.95 / MO
  • Space: 15 GB
  • Bandwidth: Unlimited
View Linux Basic plan

CVPS 1

$59.96 / MO
  • Space: 80 GB
  • Bandwidth: Unlimited
View CVPS 1 plan
Resellers
No
4 plans from $7.49 to $17.49
Under $4 No No
Under $8 No

Kickstart

$7.49 / MO
  • Space: 60 GB
  • Bandwidth: 3 TB
  • Panel: whm
View Kickstart plan
Over $10 No

Grow

$9.99 / MO
  • Space: 90 GB
  • Bandwidth: 6 TB
  • Panel: whm
View Grow plan
Data Centers
1 of 6
North America Yes
Europe No
Asia No
Oceânia No
South America No
Africa & Middle East No
Support Services
4 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides No Yes
Knowledgebase Yes Yes
CMS support
4 of 6 6 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No Yes
PrestaShop No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
2 of 8 5 of 8
PHP Yes Yes
Java Yes No
Python No Yes
Node.js No Yes
Django No Yes
Perl No Yes
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 2 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 0 of 6
PayPal No No
Credit Card Yes No
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner