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Total Server vs Hostwinds

Comparison
Compared options Visit Total Server Visit Hostwinds
Pricing
4 hosting plans 32 hosting plans
Starting price $0.00 / month $4.99 / month
Free domain Yes Yes
Coupons No 2 coupons
User Ratings
2.4
4.7
Reliability 2.0
4.5
Pricing 2.5
4.5
User Friendly 2.5
4.5
Support 2.5
4.5
Features 2.5
4.5
User Reviews
8 reviews 1152 reviews
Latest positive review
Highly recommended!
Gary Chesnut,
10
I've been using them for a couple of years now and can honestly say that they have been the absolute best hosting that I have ever used. Each and every time that I have contacted support, they have been quick to reply, gone a... More bove and beyond by taking the time to either explain to me what to do or they have fixed my problems and then explained to me how they fixed it. My sites have always been online except when I jacked them up. And then when I contacted support to help me get them back online... they have always helped me and have never made me feel bad about doing stupid things to screw up my site. Believe me when I say that I have used their support system on multiple occasions. But I have learned so much by them because they took time out of their busy schedule to help me and explain to me. I have nothing but great things to say about their support team! And for the naysayers reading this, I am not affiliated with them in any way except for being a customer. If you are looking for a great hosting provider... give them a try. They are the best that I have used and I have tried several over the years. Less
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... More aculous addon in the Cpanel. Well done! Less
Latest negative review
Very very slow Server speed
Marvin KS,
4.4
Totally unacceptable speed even it is the beginner plan, just like useless if the loading time is such slow...
Worst Support ever
Motaz Hakim,
5.2
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs
They don't validate the requests.
For example, I've asked to only allow access to specific ports to... More only 1 country,
so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country
and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !!
so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !!
another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ?
another topic
i tried to delist our ip from all blacklisted RBLs and outlook too,
but we faced a new issue, that our emails is not delivered in stays in queue for days
because our server lost connection with the remote mail server we are sending emails to.
Support answer: the remote server blocks your IP, talk to them to unblock
---
another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!!
so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict
---
another major issue happened with Hostwinds
our VPS in server in Amsterdam,
after we migrate our emails/website from shared hosting to this hosting
we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB!
a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS
no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running
and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB
they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage
and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!!
i replyed to the ticket .. WHERE OUR EMAILS !!!
i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up
and i couldn't sleep till they fix the server .
and got no replies, so i went to live chat and i'm fired !!!
from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!!
WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!!
support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!!
and it's my fault that i didn't subscribe for backup plan!!!
when i asked is the backup plan includes volume storage ,and the golden answer: NO!
so we lost 7 years of emails history and they do nothing !!!
final conclution
Stay away from Hostwinds,
Support are sucks
Server Prices are very good, but no stability, no uptime 99.999999 like they said
alot of down times
delay in support reply on ticket
you need to validate every request with your self
Totally sucks
Less
Shared Hosting
1 plan from $0.00 to $0.00 6 plans from $6.74 to $14.24
Under $4

ENTERPRISE

$0.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View ENTERPRISE plan
No
Under $8 No

Basic

$6.74 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic plan
Over $10 No

Advanced

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 4
View Advanced plan
VPS
No
16 plans from $4.99 to $42.74
Under $4 No No
Under $8 No

Unmanaged Linux VPS Hosting 1

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Unmanaged Linux VPS Hosting 1 plan
Over $10 No

Fully Managed Linux VPS Hosting 1

$8.24 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Fully Managed Linux VPS Hosting 1 plan
Dedicated Server
3 plans from $0.00 to $0.00 1 plan from $179.00 to $179.00
Under $4

INTEL E3-1241V3

$0.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View INTEL E3-1241V3 plan
No
Under $8 No No
Over $10 No

Dedicated Servers

$179.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Dedicated Servers plan
Cloud Hosting
No
3 plans from $4.99 to $328.99
Under $4 No No
Under $8 No

1 CPU 30GB

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: 1 TB
View 1 CPU 30GB plan
Over $10 No

2 CPU 100GB

$28.99 / MO
  • Space: 100 GB
  • Bandwidth: 2 TB
View 2 CPU 100GB plan
Resellers
No
4 plans from $5.24 to $10.00
Under $4 No No
Under $8 No

Basic

$5.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Basic plan
Over $10 No

Ultimate

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ultimate plan
SSL
No
2 plans from $75.00 to $150.00
Under $4 No No
Under $8 No No
Over $10 No

1 YEAR

$75.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View 1 YEAR plan
Data Centers
1 of 6 2 of 6
North America Yes Yes
Europe No Yes
Asia No No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
6 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
7 of 9 5 of 9
WordPress Yes Yes
Managed Wordpress No Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes No
Softaculous No No
PrestaShop Yes No
Zen Cart Yes No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
1 of 7 3 of 7
PHP Yes Yes
Java No No
Python No Yes
Node.js No No
Django No Yes
Perl No No
Ruby on Rails No No
Database Support
1 of 3 3 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
1 of 6 4 of 6
PayPal Yes Yes
Credit Card No Yes
Moneybookers No Yes
Wire Transfer No No
Webmoney No No
Bitcoin No Yes
Second

Second

Winner

Winner