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Century Link vs HostArmada

Comparison
Compared options Visit Century Link Visit HostArmada
Pricing
1 hosting plans 10 hosting plans
Starting price $0.00 / month $2.99 / month
Free domain No Yes
Coupons No 2 coupons
User Ratings
1.6
5.0
Reliability 1.6
5.0
Pricing 1.7
4.9
User Friendly 1.7
5.0
Support 1.5
5.0
Features 1.6
5.0
User Reviews
13 reviews 236 reviews
Latest positive review
Retention Team
sharon weinreis,
10
After one and one half years I finally got a hold of an employee that really had customer service skills. The employee's name is Josh and his ID number is AB51320. I really want him to be honored by upper management for sendi... More ng a check that was due to me for over one and a half years. He followed thru with the correct departments and got the job done. I had experience with employees hanging up on me, telling me they didn't give that type of refund, and shutting down the communication on line. Please give Josh a raise-he makes up for the employees that are just at work to collect their pay checks, and don't plan on really helping the public..Thanks Josh Less
Great Hosting for a Beginner like me!
Angelica Bello,
10
As a newbie who knows nothing about hosting, I recently discovered this web hosting on YouTube with a great review, and the reason I'm willing to take a chance is that they share their experience that the customer service is ... More excellent! I know I need help constructing and to troubleshoot a website, so I jump at the chance! Host Armada has a loyal customer base and is well worth your money, in just a second they will reply to you! Less
Latest negative review
Worst Customer Service Imaginable
Nicholas S. Casale,
2.0
Centurylink's customer service is so terrible that I would rather slam my fingers in a car door than have to call them. I recently tried to schedule an installation of Centurylink's internet service in my home. I had original... More ly scheduled the installation for a Wednesday, but promptly discovered that the Wednesday was not open. I thought it might not be too hard to fix the problem because the representative I'd been speaking to promised that he would send me an email with my customer number, and I could simply reply to that. I never received the email he promised, and thus did not have my customer number. So, I called Centurylink to get the installation date moved, it took forever to get a hold of a human being (their electronic system didn't have options to accommodate my particular problem), spoke with a representative, who then transferred me to a different representative, who then said that he had moved the appointment to Friday for me. Two days later, I received a call from Centurylink confirming with me that the appointment was moved. On the Wednesday in question, I received a call from someone working for Centurylink saying that he was ready to perform the install and was trying to get a hold of me. I cancelled the so-called "service," because I have no intention of paying $60 per month for the torture of having to deal with such utter incompetence and poor customer-service.
Worse yet, I had previously been a Centurylink customer once before (you'd think I would have learned my lesson). During my first time with Centurylink, they told me the monthly price was going to be one thing, then started progressively sending me larger and larger bills each month with no explanation for why they were so high. When I called customer service and managed to get through to someone they fixed it for me and promised that it would never happen again. It happened again. And again. I might not have cared much about the billing problems if it weren't for the fact that customer service was so impossible to get a hold of. I think this charlatan company banks on that, knowing that they can charge their customers extra and up to a certain point the customers would rather just pay the extra money rather than have to deal with Centurylink "customer service."
Bah! They should pay US for what we go through to deal with their customer service. I hope this company either goes through a massive overhaul soon or simply goes under like it should. It is rotten, and there aren't enough hateful words in the English language to express how low my esteem for this company really is. There are only two ways I would EVER sign on with Centurylink again: 1. If I was offered a MASSIVE discount to make up for their poor service, or 2. If they underwent the affore-mentioned overhaul and fixed the issues with their customer service.
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Shared Hosting
No
3 plans from $2.99 to $4.49
Under $4 No

Start Dock

$2.99 / MO
  • Space: 15 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Start Dock plan
Under $8 No

Speed Reaper

$4.49 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View Speed Reaper plan
Over $10 No No
VPS
No
4 plans from $43.96 to $107.96
Under $4 No No
Under $8 No No
Over $10 No

Web Shuttle

$43.96 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View Web Shuttle plan
Dedicated Server
No
3 plans from $149.00 to $329.00
Under $4 No No
Under $8 No No
Over $10 No

Armada DS - LIFT OFF!

$149.00 / MO
  • Space: 160 GB
  • Bandwidth: Unlimited
View Armada DS - LIFT OFF! plan
Cloud Hosting
1 plan from $0.00 to $0.00
No
Under $4

Managed Hosting Services

$0.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Managed Hosting Services plan
No
Under $8 No No
Over $10 No No
Data Centers
4 of 6
North America Yes
Europe Yes
Asia Yes
Oceania Yes
South America No
Africa & Middle East No
Support Services
3 of 6 6 of 6
Live Chat No Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No Yes
Video guides No Yes
Knowledgebase Yes Yes
CMS support
0 of 9 8 of 9
WordPress No Yes
Managed Wordpress No Yes
Joomla No Yes
Drupal No Yes
Magento No Yes
Fantastico No Yes
Softaculous No No
PrestaShop No Yes
Zen Cart No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
0 of 7 4 of 7
PHP No Yes
Java No No
Python No Yes
Node.js No Yes
Django No No
Perl No Yes
Ruby on Rails No No
Database Support
0 of 3 2 of 3
MongoDB No Yes
MySQL No Yes
PostgreSQL No No
Payment Types Support
1 of 6 2 of 6
PayPal No Yes
Credit Card No Yes
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
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