Site5 vs Bluehost

Comparison
Compared options Visit Site5 Visit Bluehost
Pricing
13 hosting plans 17 hosting plans
Starting price $4.95 / month $2.95 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.6
2.9
Reliability 1.5
3.0
Pricing 1.5
3.0
User Friendly 1.5
3.0
Support 1.5
3.0
Features 1.5
3.0
User Reviews
168 reviews 366 reviews
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Good service!
Taylor Rogers,
10
I requested consultation, they attempted to call me several times but I never answered(totally my fault) but they definitely did try to reach me. Time differences just always had the calls coming in in the middle of the night... More for me. I figured out what I had needed. Thank you Less
Latest negative review
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... More received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Less
The worst hosting service ever, don't use it!
Giulio Coraggio,
2.0
My website has been down for over a week to date, I contacted the customer support 10+ times, they always argue that the matter has been escalated to a higher support team that will respond in further 24-72 hours. Also, back-... More up data are apparently stored in the same servers as the production data, which is the most incompetent move ever. I have never seen such a poor service. Less
Shared Hosting
3 plans from $4.95 to $325.00 5 plans from $2.95 to $119.99
Under $4 No

Basic

$2.95 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic plan
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan

Plus

$5.45 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View Plus plan
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan

Pro

$13.95 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View Pro plan
VPS
7 plans from $4.95 to $325.00 3 plans from $2.95 to $119.99
Under $4 No No
Under $8 No No
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan

Standard

$19.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Standard plan
Dedicated Server
No
3 plans from $2.95 to $119.99
Under $4 No No
Under $8 No No
Over $10 No

Standard

$79.99 / MO
  • Space: 512 GB
  • Bandwidth: Unlimited
View Standard plan
Cloud Hosting
3 plans from $4.95 to $325.00 3 plans from $2.95 to $119.99
Under $4 No No
Under $8 No

Starter

$6.95 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Starter plan
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan

Performance

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Performance plan
Website Builder
No
3 plans from $2.95 to $119.99
Under $4 No

BASIC

$2.95 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View BASIC plan
Under $8 No

CHOICE PLUS

$5.45 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View CHOICE PLUS plan
Over $10 No

ONLINE STORE

$9.95 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View ONLINE STORE plan
Data Centers
4 of 6 3 of 6
North America Yes Yes
Europe Yes Yes
Asia Yes Yes
Oceânia No No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 6 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
4 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No Yes
OS Support
1 of 2 1 of 2
Windows/ASP.NET No No
Linux Yes Yes
Language Support
2 of 8 5 of 8
PHP Yes Yes
Java No Yes
Python Yes Yes
Node.js No No
Django No No
Perl No Yes
Ruby on Rails No Yes
ASP.NET No No
Database Support
1 of 3 2 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
2 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner

Winner: Bluehost

Bruno Mirchevski Hosting Expert

Site5 and BlueHost are two fairly popular hosting companies that cater largely to the entry level hosting niche. While Site5 is a fairly average hosting company, BlueHost is a nice step above that. They have very reliable hosting services, and their technical support is very impressive. Despite the fact that they offer better hosting than Site5, they are able to keep their prices even lower, which is why we named them the winner in this competition.