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BigCommerce vs A Small Orange

Comparison
Compared options Visit BigCommerce Visit A Small Orange
Pricing
3 hosting plans 20 hosting plans
Starting price $29.95 / month $2.92 / month
Free domain No Yes
Coupons No No
User Ratings
1.6
1.9
Reliability 1.0
1.7
Pricing 1.0
2.3
User Friendly 2.0
1.8
Support 3.0
1.3
Features 1.0
2.1
User Reviews
1 review 28 reviews
Latest positive review No reviews yet
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Less
Latest negative review
EXPENSIVE,they fall short in some features
Lauren Shivers,
3.2
If you plan to grow up your business, big commerce will charge you for your success. More sales, more charges. Another critical technical issue they have and they cannot resolve is the lack of drag and drop feature to sort it... More ems into each category, this is a KEY feature for stores with many items that need to be organized -displayed into different categories. in a fashion way. If you have an item that fits into 2 or more categories, the item will repeat the same position in those categories. cannot be arranged unless you start duplicating items. If you want to move up or down an item, you have to make a huge work on CSV format. Ridiculous. Another issue to take in the count is the lack of good apps, they do not offer the most popular. I think there are other good options out there before moving your e-commerce here and then face the issues. Once you grow up is hard to move. Less
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... More me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Less
Shared Hosting
3 plans from $29.95 to $299.95 4 plans from $2.92 to $20.00
Under $4 No

Tiny

$2.92 / MO
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan
Under $8 No

Small

$5.00 / MO
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan
Over $10

Standard

$29.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View Standard plan

Medium

$10.00 / MO
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan
VPS
No
8 plans from $20.00 to $150.00
Under $4 No No
Under $8 No No
Over $10 No

1

$20.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 1 plan
Dedicated Server
No
8 plans from $99.00 to $275.00
Under $4 No No
Under $8 No No
Over $10 No

Xeon E3-1220 V2

$99.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 plan
Data Centers
1 of 6 1 of 6
North America Yes Yes
Europe No No
Asia No No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
6 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support Yes Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
3 of 9 3 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento No No
Fantastico No No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
0 of 2 2 of 2
Windows/ASP.NET No Yes
Linux No Yes
Language Support
0 of 7 3 of 7
PHP No Yes
Java No No
Python No Yes
Node.js No Yes
Django No No
Perl No No
Ruby on Rails No No
Database Support
0 of 3 1 of 3
MongoDB No No
MySQL No Yes
PostgreSQL No No
Payment Types Support
2 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner