Long time customer
Laura Sedor,
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
IONOS vs BigCommerce
| Compared options |  |  |
|---|---|---|
Pricing | 34 hosting plans | 5 hosting plans |
| Starting price | $0.50 / month | $29.95 / month |
| Free domain | Yes | No |
| Coupons | No | No |
User Ratings | 1.5 | 1.6 |
| Reliability | 1.5 | 1.0 |
| Pricing | 2.0 | 1.0 |
| User Friendly | 1.5 | 2.0 |
| Support | 1.5 | 3.0 |
| Features | 1.5 | 1.0 |
User Reviews | 359 reviews | 1 review |
| Latest positive review | | No reviews yet |
| Latest negative review |  STAY FAR AWAY Keith Madara, For your own sanity, keep away. Calling their "Support" line is a joke. You get different stories each time, there is no one to talk to and they just dont care about you the end user. | EXPENSIVE,they fall short in some features Lauren Shivers, If you plan to grow up your business, big commerce will charge you for your success. More sales, more charges. Another critical technical issue they have and they cannot resolve is the lack of drag and drop feature to sort it... More ems into each category, this is a KEY feature for stores with many items that need to be organized -displayed into different categories. in a fashion way. If you have an item that fits into 2 or more categories, the item will repeat the same position in those categories. cannot be arranged unless you start duplicating items. If you want to move up or down an item, you have to make a huge work on CSV format. Ridiculous. Another issue to take in the count is the lack of good apps, they do not offer the most popular. I think there are other good options out there before moving your e-commerce here and then face the issues. Once you grow up is hard to move. Less |
| Shared Hosting | 3 plans from $0.50 to $8.00 | 3 plans from $29.95 to $299.95 |
| Under $4 | Essential
| No |
| Under $8 | No | |
| Over $10 | No | |
| VPS | 5 plans from $2.00 to $18.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Dedicated Server | 8 plans from $40.00 to $150.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Cloud Hosting | 12 plans from $4.00 to $220.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Website Builder | 3 plans from $1.00 to $10.00 | 2 plans from $29.95 to $79.95 |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | ||
| SSL | 3 plans from $20.00 to $200.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Data Centers | ||
| North America | ||
| Europe | ||
| Asia | ||
| Oceânia | ||
| South America | ||
| Africa & Middle East | ||
Support Services | 5 of 6 | 6 of 6 |
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Forum Support | No | Yes |
| Video guides | Yes | Yes |
| Knowledgebase | Yes | Yes |
CMS support | 3 of 6 | 3 of 6 |
| WordPress | Yes | Yes |
| Joomla | Yes | Yes |
| Drupal | Yes | Yes |
| Magento | No | No |
| Softaculous | No | No |
| PrestaShop | No | No |
OS Support | 2 of 2 | 0 of 2 |
| Windows/ASP.NET | Yes | No |
| Linux | Yes | No |
Language Support | 5 of 8 | 0 of 8 |
| PHP | Yes | No |
| Java | Yes | No |
| Python | Yes | No |
| Node.js | No | No |
| Django | No | No |
| Perl | No | No |
| Ruby on Rails | Yes | No |
| ASP.NET | Yes | No |
Database Support | 1 of 3 | 0 of 3 |
| MongoDB | No | No |
| MySQL | Yes | No |
| PostgreSQL | No | No |
Payment Types Support | 0 of 6 | 2 of 6 |
| PayPal | No | Yes |
| Credit Card | No | Yes |
| Moneybookers | No | No |
| Wire Transfer | No | No |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |  Winner |
