Long time customer
Laura Sedor,
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
| Compared options |  |  |
|---|---|---|
Pricing | 34 hosting plans | 5 hosting plans |
| Starting price | $0.50 / month | $1.00 / month |
| Free domain | Yes | No |
| Coupons | No | No |
User Ratings | 1.5 | 4.4 |
| Reliability | 1.5 | 4.5 |
| Pricing | 2.0 | 4.5 |
| User Friendly | 1.5 | 4.0 |
| Support | 1.5 | 4.5 |
| Features | 1.5 | 4.0 |
User Reviews | 361 reviews | 10 reviews |
| Latest positive review | |  Successful Deployment Marc Pope, I've looked at using CDN for awhile but could not justify the cost. As a consultant for a software game developer, you need lots of bandwidth in spurts and then things die off til the next release or update. With Beluga, the ... More ability to have a CDN is now a reality for us. Our users are happy with the speeds. (Some of our games are over 5GB in size). We successfully deployed a release this past week with no complaints of download speeds. That is a first! Best of all, we did it at a price that was affordable to use. I wish they had better reporting, but you do have the ability to receive logs from them, so that's a good compromise. I've sent in 4 support tickets and most of the time they responded back within 10 minutes or less! SHOCKING. Less |
| Latest negative review |  Horrible Support Javad Ebrahimpour, My feedback is that your service / support is too poor, which I will publish as my review, more than a year ago I moved from another one to IONOS for a better price and when needed help realized the mistake I did so I am movi... More ng back to the previous one, paying a bit more expensive but I have the standard support. It would be good if one day IONOS educates its support team and takes care of customers as they deserve. I have read comments on different platforms (Twitter, YouTube, etc) and I am not the only one disappointed! So something is very wrong with your support team. Less |  They spend your money from your credit card every month even you never didn't use their CDN. Alexander Semenov, They charged every month on 20$, even you don't set up your pull zones. Because they required credit card data while creating an account. Support told me that I selected an automatically charge when I was registered, but I do... More n't find any option in settings how to remove Credit card data or an option how to switch off automatically charges. So seems to they have only one option is to remove an account. Also they didn't have an FTP data upload service by default, only as additional service with extra payment for this service. Seems to you have to pay every month minimum 20$ and plus a fee for spent traffic. Less |
| Shared Hosting | 3 plans from $0.50 to $8.00 | 1 plan from $1.00 to $1.00 |
| Under $4 | Essential
| |
| Under $8 | No | |
| Over $10 | No | No |
| VPS | 5 plans from $2.00 to $18.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Dedicated Server | 8 plans from $40.00 to $150.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Cloud Hosting | 12 plans from $4.00 to $220.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Website Builder | 3 plans from $1.00 to $10.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| CDN | No | 4 plans from $5.00 to $1,000.00 |
| Under $4 | No | No |
| Under $8 | No | |
| Over $10 | No | |
| SSL | 3 plans from $20.00 to $200.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Data Centers | 0 of 6 | 2 of 6 |
| North America | No | Yes |
| Europe | No | Yes |
| Asia | No | No |
| Oceânia | No | No |
| South America | No | No |
| Africa & Middle East | No | No |
Support Services | 5 of 6 | 2 of 6 |
| Live Chat | Yes | No |
| Phone Support | Yes | No |
| Email Support | Yes | Yes |
| Forum Support | No | No |
| Video guides | Yes | No |
| Knowledgebase | Yes | Yes |
CMS support | 3 of 6 | 4 of 6 |
| WordPress | Yes | Yes |
| Joomla | Yes | Yes |
| Drupal | Yes | Yes |
| Magento | No | Yes |
| Softaculous | No | No |
| PrestaShop | No | No |
OS Support | 2 of 2 | 1 of 2 |
| Windows/ASP.NET | Yes | No |
| Linux | Yes | Yes |
Language Support | 5 of 8 | 0 of 8 |
| PHP | Yes | No |
| Java | Yes | No |
| Python | Yes | No |
| Node.js | No | No |
| Django | No | No |
| Perl | No | No |
| Ruby on Rails | Yes | No |
| ASP.NET | Yes | No |
Database Support | 1 of 3 | 0 of 3 |
| MongoDB | No | No |
| MySQL | Yes | No |
| PostgreSQL | No | No |
Payment Types Support | 0 of 6 | 1 of 6 |
| PayPal | No | No |
| Credit Card | No | Yes |
| Moneybookers | No | No |
| Wire Transfer | No | No |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |  Winner |
