Arvixe vs VPS.AG
|Compared options||Visit Arvixe||Visit VPS.AG|
|23 hosting plans||3 hosting plans|
|Starting price||$4.00 / month||$3.15 / month|
|191 reviews||57 reviews|
|Latest positive review|| |
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
I started using their services when one of my business partners suggested we change the hosting provider for our company. It's almost a year now, and I can say I am very satisfied.
|Latest negative review|| |
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Harpreet Singh Kapur
Minds At Development LLC
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office Less
I hereby tell everyone to avoid this host. They are scam, never use their service because its very poor. I paid for more than 5 servers with them only for them to suspend all my servers without notice. I contacted their onlin... More e chat and the online support asked me to open a ticket which i did and the next thing i realised after opening a ticket was my account was deleted as well as the 97$ i deposited on my account.
My only offence was that one of the server sent out mails which was totaly false because i only host website on those servers and each of those servers i limited to 50 emails per hour using WHM by cpanel.
I must confess this guys are bunch of rippers and only after taking your money without offering you any services.
Please everyone stay away from them. their services is nothing but ripping and only after your payment after which they delete your account and sell to another person only last 1 day. Less
|8 plans from $4.00 to $40.00|| |
|Under $4|| |
|Under $8|| |
|Over $10|| |
|4 plans from $40.00 to $100.00||3 plans from $3.15 to $10.50|
|Under $4||No|| |
Light KVM VPS
|Under $8||No|| |
|Over $10|| |
|8 plans from $128.70 to $357.50|| |
|Over $10|| |
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz
|3 plans from $108.00 to $148.00|| |
|Over $10|| |
|2 of 6||1 of 6|
|Africa & Middle East||No||No|
|5 of 6||2 of 6|
|4 of 6||1 of 6|
|2 of 2||1 of 2|
|2 of 8||0 of 8|
|Ruby on Rails||No||No|
|1 of 3||0 of 3|
Payment Types Support
|3 of 6||1 of 6|